About Gupshup
Gupshup is a company based in San Francisco (United States) founded in 2004 by Rakesh Mathur and Beerud Sheth. Gupshup has raised $544.34 million across 9 funding rounds from investors including Fidelity Investments, WhiteOak Capital Management and Neuberger Berman. Gupshup has completed 5 acquisitions, including Active AI, AskSid and Dotgo. Gupshup offers products and services including Conversation Cloud, Campaign Manager, Agent Assist, Conversational AI, and WhatsApp Chat Widget.
- Headquarter San Francisco, United States
- Founders Rakesh Mathur, Beerud Sheth
- Stage Unicorn
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Sectors
Technology
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Email
Locked
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Phone
Locked
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Website
Locked
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Social
Locked
- Legal Name Gupshup Technology Llc
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Annual Revenue
Not available
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Net Profit
Not available
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EBITDA
Not available
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Total Equity Funding
$544.34 M (USD)
in 9 rounds
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Latest Funding Round
$60 M (USD), Series F
Jul 22, 2025
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Investors
Fidelity Investments
& 15 more
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Employee Count
Not available
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Investments & Acquisitions
Active AI
& 4 more
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Products & Services of Gupshup
Gupshup offers a comprehensive portfolio of products and services, including Conversation Cloud, Campaign Manager, Agent Assist, Conversational AI, and WhatsApp Chat Widget.
Tools for managing customer lifecycle conversations and engagement.
Platform to manage and scale click-to-chat advertising campaigns.
AI-driven assistance for live agent and bot interactions.
Domain-specific models for personalized business conversations.
Generator for adding WhatsApp widgets to websites for customer chats.
People of Gupshup
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Software Development Team
111 people
Sales and Marketing
33 people
Product Management Team
26 people
Leadership Team
17 people
Human Resources and Administration
12 people
Finance and Accounting
11 people
Senior Team
10 people
Operations Team
5 people
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Funding Insights of Gupshup
Gupshup has successfully raised a total of $544.34M across 9 strategic funding rounds. The most recent funding activity was a Series F round of $60 million completed in July 2025. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Gupshup
Gupshup has secured backing from 16 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include Fidelity Investments, WhiteOak Capital Management and Neuberger Berman.
| Investor | Description | Founded Year | Domain | Location |
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Venture and private equity investments are managed with global diversification.
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Locked | Locked | Locked | |
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Long/short and event-driven equity hedge fund and private equity firm focused on small to mid size companies
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Locked | Locked | Locked | |
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Secondary market fund focused on LP and direct secondary transactions
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Locked | Locked | Locked |
Investor details for Gupshup
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Verified entity values are shown only after access is granted.
Investments & Acquisitions by Gupshup
Gupshup has strategically engaged in corporate development activities, having acquired 5 companies. Notable acquisitions include Active AI, AskSid and Dotgo.
Investment portfolio details for Gupshup
Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.
- Portfolio identities
- Transaction dates
- Round details
- Investment values
Verified entity values are shown only after access is granted.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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AI based conversational platform for accelerated Conversions
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Locked | Locked | 2017 | Locked | |
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Omnichannel conversational engagement solutions are provided for business-customer interactions.
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Locked | Locked | 2016 | Locked | |
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Cloud based customer support and experience management software for enterprises
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Locked | Locked | 2013 | Locked |
Complete acquisition details for Gupshup
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Financial Statements - Gupshup
Detailed financials for Gupshup
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Gupshup Comparisons
Peer comparison for Gupshup
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Competitors of Gupshup
Detailed competitors of Gupshup
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Latest news on Gupshup
Complete news archive for Gupshup
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Frequently Asked Questions about Gupshup
Gupshup was founded in 2004 and raised its 1st funding round 3 years after it was founded.
Gupshup is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Beerud Sheth is the current CEO of Gupshup. They have also founded this company.
Gupshup is a funded company, having raised a total of $544.34M across 9 funding rounds to date.
Gupshup was founded in 2004 and is headquartered in San Francisco, United States. Solutions for conversational marketing, commerce, and support are delivered across industries via a platform that enables omnichannel messaging. AI agents and campaign management tools are integrated to handle interactions. Personalization, security, and advertising features are supported to facilitate secure, tailored communications for businesses operating globally.
Gupshup offers Conversation Cloud, Campaign Manager, Agent Assist, Conversational AI, and WhatsApp Chat Widget.
Gupshup has 16 investors. Key investors include Fidelity Investments, WhiteOak Capital Management, Neuberger Berman, Tiger Global, and Malabar Investments.
The valuation of Gupshup is $1.4B as of Apr 2021.