About Gupshup
Gupshup is a company based in San Francisco (United States) founded in 2004 by Rakesh Mathur and Beerud Sheth.. Gupshup has raised $544.34 million across 9 funding rounds from investors including Fidelity Investments, WhiteOak Capital Management and Neuberger Berman. Gupshup has completed 5 acquisitions, including Active AI, AskSid and Dotgo. Gupshup offers products and services including Conversation Cloud, Campaign Manager, Agent Assist, Conversational AI, and WhatsApp Chat Widget.
- Headquarter San Francisco, United States
- Founders Rakesh Mathur, Beerud Sheth
- Stage Unicorn
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Sectors
Technology
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Email
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Phone
*********
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Website
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Social
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- Legal Name Gupshup Technology Llc
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$544.34 M (USD)
in 9 rounds
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Latest Funding Round
$60 M (USD), Series F
Jul 22, 2025
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Investors
Fidelity Investments
& 15 more
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Employee Count
Employee Count
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Investments & Acquisitions
Active AI
& 4 more
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Products & Services of Gupshup
Gupshup offers a comprehensive portfolio of products and services, including Conversation Cloud, Campaign Manager, Agent Assist, Conversational AI, and WhatsApp Chat Widget. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Tools for managing customer lifecycle conversations and engagement.
Platform to manage and scale click-to-chat advertising campaigns.
AI-driven assistance for live agent and bot interactions.
Domain-specific models for personalized business conversations.
Generator for adding WhatsApp widgets to websites for customer chats.
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Software Development Team
111 people
Sales and Marketing
33 people
Product Management Team
26 people
Leadership Team
17 people
Human Resources and Administration
12 people
Finance and Accounting
11 people
Senior Team
10 people
Operations Team
5 people
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Funding Insights of Gupshup
Gupshup has successfully raised a total of $544.34M across 9 strategic funding rounds. The most recent funding activity was a Series F round of $60 million completed in July 2025. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 9
- Last Round Series F — $60.0M
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First Round
First Round
(31 Jan 2007)
- Investors Count 16
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2025 | Amount | Debt – Conventional - Gupshup | Valuation |
investors |
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| Jul, 2025 | Amount | Series F - Gupshup | Valuation |
investors |
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| May, 2022 | Amount | Series F - Gupshup | Valuation | Tiger Global Management |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Gupshup
Gupshup has secured backing from 16 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include Fidelity Investments, WhiteOak Capital Management and Neuberger Berman. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Venture and private equity investments are managed with global diversification.
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Founded Year | Domain | Location | |
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Long/short and event-driven equity hedge fund and private equity firm focused on small to mid size companies
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Founded Year | Domain | Location | |
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Secondary market fund focused on LP and direct secondary transactions
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Gupshup
Gupshup has strategically engaged in corporate development activities, having acquired 5 companies. Notable acquisitions include Active AI, AskSid and Dotgo. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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AI based conversational platform for accelerated Conversions
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2017 | ||||
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Omnichannel conversational engagement solutions are provided for business-customer interactions.
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2016 | ||||
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Cloud based customer support and experience management software for enterprises
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2013 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Gupshup
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Gupshup Comparisons
Competitors of Gupshup
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Gupshup
Frequently Asked Questions about Gupshup
When was Gupshup founded?
Gupshup was founded in 2004 and raised its 1st funding round 3 years after it was founded.
Where is Gupshup located?
Gupshup is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Who is the current CEO of Gupshup?
Beerud Sheth is the current CEO of Gupshup. They have also founded this company.
Is Gupshup a funded company?
Gupshup is a funded company, having raised a total of $544.34M across 9 funding rounds to date. The company's 1st funding round was a Series F of $100M, raised on Jan 31, 2007.
What does Gupshup do?
Gupshup was founded in 2004 and is headquartered in San Francisco, United States. Solutions for conversational marketing, commerce, and support are delivered across industries via a platform that enables omnichannel messaging. AI agents and campaign management tools are integrated to handle interactions. Personalization, security, and advertising features are supported to facilitate secure, tailored communications for businesses operating globally.
What products or services does Gupshup offer?
Gupshup offers Conversation Cloud, Campaign Manager, Agent Assist, Conversational AI, and WhatsApp Chat Widget.
How many acquisitions has Gupshup made?
Who are Gupshup's investors?
Gupshup has 16 investors. Key investors include Fidelity Investments, WhiteOak Capital Management, Neuberger Berman, Tiger Global, and Malabar Investments.
What is Gupshup's valuation?
The valuation of Gupshup is $1.4B as of Apr 2021.
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