About One Direct
One Direct is a Technology company based in Bengaluru (India) founded in 2013 by Vishrut Chalsani, and was acquired by Gupshup in June 2022. Cloud based customer support and experience management software for enterprises. One Direct has raised $725.02 thousand across 1 funding round from investors including Gupshup, RTP Global and Sequoia Capital. The company has 126 employees. One Direct was last valued at $12.95 million in April 2018. Its Indian entity Odcem Technologies Private Limited reported revenue of ₹7.30 Cr. Its focus areas include Enterprise Applications, Customer Success Management, Customer Experience Management and Customer Service Software.
Company details
One Direct was founded in 2013 in Bengaluru, India, as a product of Helpchat. Cloud-based software is offered for customer support and experience management in the enterprise sector. Multi-channel feedback from social media mentions is aggregated, workflows are defined, and actions are taken for positive or negative feedback. Potential customers are reached, and online reputation benchmarking is performed through the platform at onedirect.in. Vishrut Chalsani serves as co-founder.
- Headquarters Bengaluru, India
- Employees 126
- Founders Vishrut Chalsani
- Stage Acquired
- SectorsTechnology
- Email••••••••
- Phone•••• ••••
- Website onedirect.in
- Social LinkedIn X Facebook YouTube
- Acquired by Gupshup (Jun 2022)
- Legal Name Odcem Technologies Private Limited
- Date of Incorporation 07 Nov, 2017
- Jurisdiction Bangalore, Karnataka, India
Associated legal entities of One Direct
One Direct operates through Odcem Technologies Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2024) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Odcem Technologies Private Limited CIN U72200KA2017PTC107733 | Active | 07 Nov 2017 | Bangalore, Karnataka | ₹7.3 Cr | 126 | 3 | View details |
Apps and channels of One Direct
its YouTube channel OneDirect has 219 subscribers and 30 videos.
Videos from One Direct
The most watched videos on One Direct's YouTube channel, OneDirect (219 subscribers). Click a video to play it here.
More on OneDirect.
Funding Insights of One Direct
One Direct has successfully raised a total of $725.02K through 1 strategic funding round. The most recent funding activity was a Seed round of $725.02 thousand completed in April 2018. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $725,022
- Total Rounds 1
- Last Round Seed — $725,022
- First Round $725,022
(Apr 2018)
- Investors Count 4
All 1 funding rounds of One Direct with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Apr 2018 | $725,022 | Seed | $12.95M | Sequoia Capital, Runet South Asia |
| Date | Valuation | Stage |
|---|---|---|
| Apr 2018 | $12.95M | •••••••• |
Last known valuation $12.95M (Apr 2018). 5 investors in total: 5 institutional.
Investors in One Direct
One Direct has secured backing from 5 investors, including venture fund investors. Prominent investors backing the company include Gupshup, RTP Global and Sequoia Capital.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Sequoia Capital is engaged in venture capital investments. | 1972 | sequoiacap.com | ||
Venture capital firm focused on early-stage technology companies | 2011 | rtp.vc | New York, United States | |
Venture capital firm investing in Southeast Asian startups and publishing reports on technology and sustainability. | east.vc | |||
Tools for customer engagement across multiple channels are provided. | 2004 | gupshup.io | San Francisco, United States |
Investor details for One Direct
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Board of directors of Odcem Technologies Private Limited (One Direct)
Odcem Technologies Private Limited is the primary company behind One Direct. The board of Odcem Technologies Private Limited currently have 3 directors; the longest-serving is Romil Ketan Mehta, appointed in 2022. 6 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Romil Ketan Mehta DIN 09687134 | Director | 08 Aug 2022 | 4 yrs 3 mo | Odcem Technologies Private Limited |
| Kajol Sanjay Doshi DIN 09682103 | Director | 08 Aug 2022 | 4 yrs 3 mo | Odcem Technologies Private Limited |
| Anupam Sinha DIN 09509291 | Director | 18 Aug 2025 | 1 yr 2 mo | Odcem Technologies Private Limited |
People of One Direct
15 people are tracked at One Direct (3 in leadership, 12 in team); the tracked headcount is 126.
| Name | Role | Group |
|---|---|---|
Vishrut Chalsani | Co-Founder | Leadership |
Tanmay Srivastava | Director Enterprise Solutions | Leadership |
Debabrata Baruah | Director Demand Generation | Leadership |
Piyush Digari | Social Media Associate | Team |
Roopasree P | Full-stack Developer | Team |
Prashant Babel | Software Development Engineer 3 | Team |
Harish Krishnappa | Email Campaign Manager | Team |
Oyo Examol | Email Marketing Specialist | Team |
Meena Kumari | Social Media Specialist | Team |
Silviya Sunny | Social Media Associate | Team |
Aquib Rahman | IT Engineer | Team |
Subhransu Das | Devops Engineer | Team |
Sumon Ahmed | Virtual Assistant I Data Entry I Admin Support I Wordpress Exper | Team |
Anjali Jaiswal | Associate Product Manager | Team |
Siddhaling Yankanchi | Product Designer | Team |
Complete people profiles for One Direct
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Financials of One Direct
Figures of Odcem Technologies Private Limited, the primary company behind One Direct, for FY 2024. Revenue was ₹7.30 Cr (-78% year on year). Net loss was -₹13.73 Cr (-188% margin). EBITDA was -₹13.70 Cr (-188% margin). Revenue has grown at a compounded annual rate of -25% over three years and -14% over five years.
- ₹7.30 CrRevenue · FY 2024 · -78% YoY
- -₹13.73 CrNet loss · -188% margin
- -₹13.70 CrEBITDA · -188% margin
- ₹7.8 LakhPaid-up capital
- 126Employees (provident fund records)
- -25%Revenue CAGR, 3 years
- -14%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Odcem Technologies Private Limited are on its company page.
Detailed financial statements for One Direct
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
- Financial ratios
- Five-year trends
- Downloads
Verified entity values are shown only after access is granted.
Timeline of One Direct
4 dated milestones of One Direct across 9 years, from founding to its latest funding, stage changes and deals.
- Founded One Direct is founded.
- Funding First funding round of $725K.
- Milestone Reaches Minicorn status.
- Exit Acquired by Gupshup.
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Frequently Asked Questions about One Direct
One Direct was founded in 2013 and raised its 1st funding round 5 years after it was founded.
One Direct is headquartered in Bengaluru, India. It is registered at Bengaluru, Karnataka, India.
One Direct is a funded company, having raised a total of $725.02K across 1 funding round to date. The company's 1st funding round was a Seed of $725.02K, raised on Apr 2018.
One Direct has 126 employees.
The primary company behind One Direct, Odcem Technologies Private Limited, reported revenue of ₹7.30 Cr for FY 2024, down 78% year on year.
One Direct was founded in 2013 in Bengaluru, India, as a product of Helpchat. Cloud-based software is offered for customer support and experience management in the enterprise sector. Multi-channel feedback from social media mentions is aggregated, workflows are defined, and actions are taken for positive or negative feedback. Potential customers are reached, and online reputation benchmarking is performed through the platform at onedirect.in. Vishrut Chalsani serves as co-founder.
One Direct has 5 investors. Key investors include Gupshup, RTP Global, Sequoia Capital, East Ventures, and Runet South Asia.
The valuation of One Direct is $12.95M as of Apr 2018.
One Direct operates through Odcem Technologies Private Limited.
Yes. One Direct was acquired by Gupshup in June 2022.
The legal entities of One Direct currently have 3 directors, including Anupam Sinha, Romil Ketan Mehta, Kajol Sanjay Doshi.