Eckoh

Hemel Hempstead, United Kingdom Founded: 1997 • Age: 29 yrs Acquired By Bridgepoint Capital
Secure customer contact and payment solutions
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About Eckoh

Eckoh is a company based in Hemel Hempstead (United Kingdom) founded in 1997 by Nik Philpot was acquired by Bridgepoint Capital in October 2024.. Eckoh has completed 3 acquisitions, including Klick2Contact, PSS Help and Syntec. Eckoh offers products and services including CallGuard, Secure Call Recording, Payment IVR, ChatGuard, and DataGuard. Eckoh operates in a competitive market with competitors including Quantexa, ComplyAdvantage, Riskified, Entrust and Signifyd, among others.

  • Headquarter Hemel Hempstead, United Kingdom
  • Founders Nik Philpot
  • Stage Public
  • Sectors
    Technology
    Industrial Goods & Manufacturing Financial Services
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Eckoh Uk Limited
  • Date of Incorporation 05 Mar, 1993
  • Jurisdiction HEMEL HEMPSTEAD, HERTFORDSHIRE
Operational Areas
Technology → Artificial Intelligence & Machine Learning
Industrial Goods & Manufacturing → Security, Surveillance & Safety Systems
Technology → Artificial Intelligence & Machine Learning
Financial Services → FinTech & Digital Finance
Technology → Artificial Intelligence & Machine Learning
Technology → Cybersecurity & Privacy Solutions
Financial Services → FinTech & Digital Finance
Key Metrics
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Products & Services of Eckoh

Eckoh offers a comprehensive portfolio of products and services, including CallGuard, Secure Call Recording, Payment IVR, ChatGuard, and DataGuard. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Secures phone payments to reduce fraud and ensure compliance.

Captures conversations for insights and business analysis.

Enables secure IVR payments for 24/7 self-service.

Facilitates secure in-chat payments without links.

Prevents exposure of personal data in processes.

People of Eckoh
Headcount 200-500
Employee Profiles 59
Employee Profiles
People
Louisa Seymour
Global Sales Operations Manager
People
Chrissie Herbert
Chief Financial Officer
People
Ed Johnson
Chief Operating Officer UK
People
Luke Tabois
Network Operations Center Technician

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Funding Insights of Eckoh

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

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Jan, 2021 Amount Post-IPO - Grab Valuation

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Investors in Eckoh

Eckoh has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Bridgepoint Capital. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Investor Description Founded Year Domain Location
Middle-market businesses up to €1 billion are acquired pan-Europe.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Eckoh

Eckoh has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Klick2Contact, PSS Help and Syntec. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Acquisitions
Company Name Description Domain Location Founded Year Amount
Cloud-hosted contact centre management solutions with real-time monitoring are provided.
2014
Cloud-based live help services are provided for eCommerce websites.
2011
Provider of customer experience services
2002
Company Name Description Domain Location Founded Year Amount
OVO is recognized as a smart digital payment application.
2017
Bionic investment advisor platform
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014

Financial Statements - Eckoh

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Eckoh Comparisons

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Competitors of Eckoh

Eckoh operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Quantexa, ComplyAdvantage, Riskified, Entrust and Signifyd, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
AI-powered data and decision intelligence solutions are provided for businesses.
domain founded_year HQ Location
Cloud-based anti-money laundering solutions are provided for compliance.
domain founded_year HQ Location
AI-based fraud prevention for e-commerce payments is provided.
domain founded_year HQ Location
Provider of digital identity management solutions
domain founded_year HQ Location
Provider of fraud prevention and payment validation for online retailers
domain founded_year HQ Location
Identity verification solutions are provided for multiple industries digitally.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Eckoh

Frequently Asked Questions about Eckoh

When was Eckoh founded?

Eckoh was founded in 1997.

Where is Eckoh located?

Eckoh is headquartered in Hemel Hempstead, United Kingdom.

Who is the current CEO of Eckoh?

Nik Philpot is the current CEO of Eckoh. They have also founded this company.

What does Eckoh do?

Eckoh was founded in 1997 and is headquartered in Hemel Hempstead, United Kingdom. Operations focus on the fintech sector, where secure customer contact and payment solutions are delivered, including speech recognition technologies. As a PCI DSS level one accredited provider, integration support and transition services are extended to contact centers, ensuring compatibility with CRM systems, telephony, and back-end technologies for continuous operations.

Who are the top competitors of Eckoh?

Eckoh's top competitors include ComplyAdvantage, Riskified and Quantexa.

What products or services does Eckoh offer?

Eckoh offers CallGuard, Secure Call Recording, Payment IVR, ChatGuard, and DataGuard.

How many acquisitions has Eckoh made?

Eckoh has made 3 acquisitions, including Klick2Contact, PSS Help, and Syntec.

Who are Eckoh's investors?

Eckoh has 1 investor. Key investors include Bridgepoint Capital.

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