About Eckoh
Eckoh is a Technology company based in Hemel Hempstead (United Kingdom) founded in 1997 by Nik Philpot, and was acquired by Bridgepoint Capital in October 2024. Secure customer contact and payment solutions. It operates in the Technology, Industrial Goods & Manufacturing, and Financial Services sectors. Eckoh has completed 3 acquisitions, including Klick2Contact, PSS Help and Syntec. Its chief executive, as recorded, is Nik Philpot. Its website eckoh.com draws about 13 thousand monthly visits. Eckoh offers products and services including CallGuard, Secure Call Recording, Payment IVR, ChatGuard, and DataGuard. Its focus areas include High Tech, Speech and Voice Recognition, Applications and Diversified. Its legal entity is ECKOH UK LIMITED. Its competitors include Quantexa, ComplyAdvantage and Yoti; 3 of its 3 listed competitors have raised funding.
Company details
Eckoh was founded in 1997 and is headquartered in Hemel Hempstead, United Kingdom. Operations focus on the fintech sector, where secure customer contact and payment solutions are delivered, including speech recognition technologies. As a PCI DSS level one accredited provider, integration support and transition services are extended to contact centers, ensuring compatibility with CRM systems, telephony, and back-end technologies for continuous operations.
- Headquarters Hemel Hempstead, United Kingdom
- Founders Nik Philpot
- Stage Acquired
- SectorsTechnologyIndustrial Goods & Manufacturing Financial Services
- Email••••••••
- Phone•••• ••••
- Website eckoh.com
- Social LinkedIn X Facebook YouTube
- Acquired by Bridgepoint Capital (Oct 2024)
- Legal Name Eckoh Uk Limited
- Date of Incorporation 05 Mar, 1993
- Jurisdiction HEMEL HEMPSTEAD, HERTFORDSHIRE
- Investors
- Investments & AcquisitionsKlick2Contact
& 2 more
- Acquired byBridgepoint Capital
(Oct 2024)
Products & Services of Eckoh
Eckoh offers a comprehensive portfolio of products and services, including CallGuard, Secure Call Recording, Payment IVR, ChatGuard, and DataGuard.
Secures phone payments to reduce fraud and ensure compliance.
Captures conversations for insights and business analysis.
Enables secure IVR payments for 24/7 self-service.
Facilitates secure in-chat payments without links.
Prevents exposure of personal data in processes.
Apps and channels of Eckoh
its YouTube channel Eckoh has 125 subscribers and 23 videos.
Videos from Eckoh
The most watched videos on Eckoh's YouTube channel, Eckoh (125 subscribers). Click a video to play it here.
More on Eckoh.
Investors in Eckoh
Eckoh has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Bridgepoint Capital.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Middle-market businesses up to €1 billion are acquired pan-Europe. | 1984 | bridgepoint.eu | Frankfurt, Germany |
Investor details for Eckoh
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People of Eckoh
59 people are tracked at Eckoh (19 in leadership, 40 in team).
| Name | Role | Group |
|---|---|---|
Nik Philpot | CEO & Founder | Leadership |
Chrissie Herbert | Chief Financial Officer | Leadership |
Ed Johnson | Chief Operating Officer UK | Leadership |
Mark Holmes | Head of Sales UK | Leadership |
Dave Holliday | Global IT Director | Leadership |
Tim Delisle | Chief Revenue Officer | Leadership |
Justin Crawford | Senior Vice President Of Technology And Engineering | Leadership |
Kyle Coury | US Vice President Of Finance | Leadership |
Anne-Marie Schofield Fcma | Head Of Finance | Leadership |
Shane Lewis Cism | Group Head Of Information Security | Leadership |
Jon Clarke | Head Of Pre-sales | Leadership |
Alex Rayment | Head Of Systems & Networks | Leadership |
Ryan Bamford | Director Of Engineering | Leadership |
Danny Cresswell | Vice President Of Sales | Leadership |
Todd Mitchell | Director - Client Relationships | Leadership |
Nicola Rodford | Head Of Account Management | Leadership |
Keith Ward | Technical Director | Leadership |
Ashley Burton | Head of Product | Leadership |
Vishal Manani | Chief Product & Technology Officer | Leadership |
Louisa Seymour | Global Sales Operations Manager | Team |
39 more people are available in the full profile.
Complete people profiles for Eckoh
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Investments & Acquisitions by Eckoh
Eckoh has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Klick2Contact, PSS Help and Syntec.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Cloud-hosted contact centre management solutions with real-time monitoring are provided. | syntec.co.uk | London, United Kingdom | 2014 | Dec 2021 | $40.98M | |
Provider of customer experience services | psshelp.com | Dublin, United States | 2002 | Nov 2016 | •••• | |
Cloud-based live help services are provided for eCommerce websites. | klick2contactsales.com | Hemel Hempstead, United Kingdom | 2011 | Jul 2016 | $10.54M |
Complete acquisition details for Eckoh
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Timeline of Eckoh
6 dated milestones of Eckoh across 27 years, from founding to its latest funding, stage changes and deals.
- Founded Eckoh is founded.
- IPO Lists on the stock exchange (IPO).
- Acquisition Acquires Klick2Contact.
- Acquisition Acquires PSS Help.
- Acquisition Acquires Syntec.
- Exit Acquired by Bridgepoint Capital.
Competitors of Eckoh
Eckoh has 3 listed competitors in our database, 3 of them funded. They include Quantexa, ComplyAdvantage and Yoti.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| quantexa.com | 2016 | London, United Kingdom | $545.02M | 552 | AI-powered data and decision intelligence solutions are provided for businesses. | |
| complyadvantage.com | 2014 | London, United Kingdom | $167.21M | 443 | Cloud-based anti-money laundering solutions are provided for compliance. | |
| yoti.com | 2014 | London, United Kingdom | $48.99M | 318 | Identity verification solutions are provided for multiple industries digitally. |
Detailed competitors of Eckoh
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Web traffic of Eckoh
The website of Eckoh (eckoh.com) receives about 12.7K visits a month.
- Monthly visits12.7K
▼ 4.8% vs previous month
Websites whose visitors overlap most with Eckoh. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| newvoicemedia.com | 100% | 344K | #156,801 | View details | |
| voiceport.net | 91% | #1,359,929 | View details | ||
varitalk.com | varitalk.com | 83% | – | ||
| aurix.com | 82% | View details | |||
| nice.com | 82% | 399.5K | #131,892 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 20 similar websites and full traffic analytics for Eckoh
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Related news about Eckoh
Complete news archive for Eckoh
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Frequently Asked Questions about Eckoh
Eckoh was founded in 1997.
Eckoh is headquartered in Hemel Hempstead, United Kingdom.
Nik Philpot is the CEO of Eckoh, as recorded in our data. They have also founded this company.
Eckoh was founded in 1997 and is headquartered in Hemel Hempstead, United Kingdom. Operations focus on the fintech sector, where secure customer contact and payment solutions are delivered, including speech recognition technologies. As a PCI DSS level one accredited provider, integration support and transition services are extended to contact centers, ensuring compatibility with CRM systems, telephony, and back-end technologies for continuous operations.
Eckoh's top competitors include ComplyAdvantage, Quantexa and Yoti.
Eckoh offers CallGuard, Secure Call Recording, Payment IVR, ChatGuard, and DataGuard.
Eckoh has made 3 acquisitions, including Klick2Contact, PSS Help, and Syntec.
Eckoh has 1 investor. Key investors include Bridgepoint Capital.
Eckoh operates through Eckoh Uk Limited.
Yes. Eckoh was acquired by Bridgepoint Capital in October 2024.