About NiCE
NiCE is a company based in Hoboken (United States) founded in 1986. It operates as a SaaS (Software-as-a-Service) and Managed Services. NiCE has raised $39.11 million across 6 funding rounds from investors including Morgan Stanley, HarbourVest Partners and Sandbox Industries. The company has 8,730 employees as of December 31, 2024. NiCE has completed 25 acquisitions, including AtlasRTX, Brand Embassy and Causata. NiCE offers products and services including CXone Mpower, Intelligent Virtual Agent, and AI Copilots. NiCE operates in a competitive market with competitors including Medallia, PayPal, Adobe, Snowflake and Alteryx, among others.
- Headquarter Hoboken, United States
- Employees 8730 as on 31 Dec, 2024
- Stage Public
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Nice Ltd.
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Annual Revenue
$2.78 B (USD)15.47as on Dec 31, 2024
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Net Profit
$449.73 M (USD)31.31as on Dec 31, 2024
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EBITDA
$762.35 M (USD)26as on Dec 31, 2024
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Total Equity Funding
$39.11 M (USD)
in 6 rounds
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Latest Funding Round
$460 M (USD), Post-IPO
Aug 01, 2020
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Investors
Morgan Stanley
& 8 more
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Employee Count
8730
as on Dec 31, 2024
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Investments & Acquisitions
AtlasRTX
& 24 more
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IPO & Listings of NiCE
NiCE is a publicly listed company on the TASE with ticker symbol NICE in Israel, operating in the Technology services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.
Products & Services of NiCE
NiCE offers a comprehensive portfolio of products and services, including CXone Mpower, Intelligent Virtual Agent, and AI Copilots.
Unified platform for AI-driven customer service automation.
Self-service solution for fast, smart customer support.
Specialized AI tools for faster issue resolution.
People of NiCE
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Leadership Team
69 people
Sales and Marketing
54 people
Software Development Team
29 people
Human Resources and Administration
25 people
Finance and Accounting
19 people
Senior Team
6 people
Operations Team
4 people
Payroll Team
3 people
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Funding Insights of NiCE
NiCE has successfully raised a total of $39.11M across 6 strategic funding rounds. The most recent funding activity was a Post-IPO round of $460 million completed in August 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in NiCE
NiCE has secured backing from 9 investors, including venture fund and institutional investors. Prominent investors backing the company include Morgan Stanley, HarbourVest Partners and Sandbox Industries.
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Early-stage US venture capital investments are made by Sandbox Industries.
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Private market investment solutions are offered to institutional clients.
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Venture capital is invested in multiple sectors by Paladin Capital.
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Investor details for NiCE
Investor domains, locations, round participation, and complete history require an active premium plan.
- Investor domains
- Investor locations
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- Participation history
Verified entity values are shown only after access is granted.
Investments & Acquisitions by NiCE
NiCE has strategically engaged in corporate development activities, having acquired 25 companies. Notable acquisitions include AtlasRTX, Brand Embassy and Causata.
Investment portfolio details for NiCE
Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.
- Portfolio identities
- Transaction dates
- Round details
- Investment values
Verified entity values are shown only after access is granted.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Digital customer engagement is facilitated via SMS and instant messengers.
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Cognigy is recognized for developing conversational AI solutions for customer service.
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Social customer inquiries from multiple channels are unified and managed.
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Complete acquisition details for NiCE
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- Transaction dates
- Acquired stakes
- Disclosed values
- Domains and locations
Verified entity values are shown only after access is granted.
Financial Statements - NiCE
Detailed financials for NiCE
Historical revenue, profit, statement rows, ratios, and trend charts require an active premium plan.
- Historical revenue
- Profit trends
- Statement rows
- Financial ratios
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Nice Comparisons
Peer comparison for NiCE
Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.
- Named peers
- Headcount comparison
- Funding comparison
- Operating benchmarks
Verified entity values are shown only after access is granted.
Competitors of NiCE
NiCE operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Medallia, PayPal, Adobe, Snowflake and Alteryx, among others.
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Medallia is focused on customer and employee experience management.
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Online payment solutions are offered to consumers and businesses.
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AI-powered platform manages marketing creatives and customer journeys.
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Cloud-based big data warehouse for enterprise data management is provided.
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Cloud-based data analytics solutions are delivered for insight generation.
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Synchrony is engaged in providing credit cards and banking services.
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Detailed competitors of NiCE
Competitor domains, locations, full profiles, and operating metrics require an active premium plan.
- Domains and locations
- Full company profiles
- Operating metrics
- Competitive positioning
Verified entity values are shown only after access is granted.
Latest news on Nice
Complete news archive for NiCE
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Frequently Asked Questions about NiCE
NiCE was founded in 1986 and raised its 1st funding round 20 years after it was founded.
NiCE is headquartered in Hoboken, United States. It is registered at Hoboken, New Jersey, United States.
NiCE is a funded company, having raised a total of $39.11M across 6 funding rounds to date.
As of Dec 31, 2024, the latest employee count at NiCE is 8,730.
Annual revenue of NiCE is $2.78B as on Dec 31, 2024.
NiCE is focused on providing AI-powered customer experience solutions through a unified platform. The company operates in the technology sector, specializing in customer relationship management and service automation. Its offerings include omnichannel routing, intelligent virtual agents, and AI copilots for agent support. Solutions are designed to optimize workflows, enhance agent performance, and deliver seamless customer interactions across digital and voice channels. NiCE serves global brands with scalable, secure, and data-driven tools for customer engagement.
NiCE offers CXone Mpower, Intelligent Virtual Agent, and AI Copilots.
Yes, NiCE is publicly traded on TASE under the ticker symbol NICE.
NiCE has made 25 acquisitions, including AtlasRTX, Brand Embassy, and Causata.
NiCE has 9 investors. Key investors include Morgan Stanley, HarbourVest Partners, Sandbox Industries, Paladin Capital, and Cordova Ventures.
The ticker symbol of NiCE is NICE on TASE.