About Cognigy
Cognigy is a company based in Dusseldorf (Germany) founded in 2016 by Sascha Poggemann and Philipp Heltewig was acquired by NICE in July 2025. It operates as a SaaS (Software-as-a-Service) and AI-as-a-Service. Cognigy has raised $165 million across 5 funding rounds from investors including NiCE, Eurazeo and Global Inventures. Cognigy offers products and services including Cognigy.AI Platform, AI Agents for Voice, AI Agents for Chat & Messaging, and Agent Copilot.
Products & Services of Cognigy
Cognigy offers a comprehensive portfolio of products and services, including Cognigy.AI Platform, AI Agents for Voice, AI Agents for Chat & Messaging, and Agent Copilot.
Platform for building AI-driven customer service agents.
AI agents handling voice-based customer interactions efficiently.
AI solutions for chat and messaging customer support.
AI tool assisting agents with real-time guidance.
Apps and channels of Cognigy
its YouTube channel NiCE Cognigy has 2.52K subscribers and 30 videos.
Videos from Cognigy
The most watched videos on Cognigy's YouTube channel, NiCE Cognigy (2.52K subscribers). Click a video to play it here.
More on NiCE Cognigy.
Funding Insights of Cognigy
Cognigy has successfully raised a total of $165M across 5 strategic funding rounds. The most recent funding activity was a Series C round of $100 million completed in June 2024. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $165M
- Total Rounds 5
- Last Round Series C — $100M
- First Round $6M
(Nov 2019)
- Investors Count 8
All 5 funding rounds of Cognigy with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun 2024 | $100M | Series C | – | Eurazeo | |
| Feb 2022 | $15M | Series B | – | DTCP | – |
| Jun 2021 | $44M | Series B | – | Insight Partners | |
| Jan 2021 | – | Series A | – | Global Brain | – |
| Nov 2019 | $6M | Series A | – | DN Capital, Nordic Makers | – |
9 investors in total: 9 institutional.
Investors in Cognigy
Cognigy has secured backing from 9 investors, including venture fund and institutional investors. Prominent investors backing the company include NiCE, Eurazeo and Global Inventures.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Private equity and infrastructure fund investing in multiple sectors | – | dtcp.capital | Hamburg, Germany | |
Investment firm scaling software and technology companies from early to late stages. | – | insightpartners.com | - | |
Venture capital firm focused on software, fintech, marketplaces, and consumer internet | – | dncapital.com | London, United Kingdom | |
Global Brain is recognized as a venture capital firm supporting startups. | – | globalbrains.com | Shibuya, Japan | |
Seed and Series A startups receive investments from Nordic Makers. | – | nordicmakers.vc | Copenhagen, Denmark | |
Private equity and debt investments are managed across multiple sectors. | 1969 | eurazeo.com | Paris, France | |
Alliance and association management services are provided to collaborative organizations. | 1992 | inventures.com | San Ramon, United States | |
Vision Signs Ltd is engaged in sign manufacturing and branding. | – | inventoriesinc.com | Hook, United Kingdom | |
Cloud-based customer experience management software is offered by NICE. | 1986 | nice.com | Hoboken, United States |
Investor details for Cognigy
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Cognigy
35 people are tracked at Cognigy (9 in leadership, 26 in team).
| Name | Role | Group |
|---|---|---|
Sascha Poggemann | Co-Founder | Leadership |
Philipp Heltewig | Co-Founder & CEO | Leadership |
Sebastian Glock | Director of Product Marketing | Leadership |
Felix Doepke | Chief Of Staff | Leadership |
Benjamin Mayr | Vice President, Head Of Architecture | Leadership |
Alexandra Anders | Global Vice President, People & Culture | Leadership |
Alan Ranger | VP Marketing | Leadership |
Jessica Pogni Gopalakrishnan | Senior Director Of Marketing | Leadership |
Ana-Maria Banta | Sr. Marketing Director | Leadership |
Nhu Ho | Senior Product Marketing Manager | Team |
Özge Durkaya | HR & Development-Manager | Team |
Jamie Andreson | Senior Solutions Architect | Team |
Daniel Tucker | Senior Solutions Architect | Team |
Darja Pfeifer | Field Marketing Manager DACH | Team |
Jarrod D. | Senior Product Marketing Manager | Team |
Aida Smakic | Marketing Specialist EMEA | Team |
Zoe Minogianni | Senior Social Media Manager | Team |
James McTiernan | Team Lead & Solutions Architect | Team |
Katharina Groß | HR Operations Specialist | Team |
Kate Muchika | People Enablement Manager | Team |
15 more people are available in the full profile.
Complete people profiles for Cognigy
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Cognigy
4 dated milestones of Cognigy across 9 years, from founding to its latest funding, stage changes and deals.
- Founded Cognigy is founded.
- Funding First funding round of $6.0M.
- Funding Latest funding round, Series C, of $100.0M.
- Exit Acquired by NICE.
Web traffic of Cognigy
The website of Cognigy (cognigy.com) receives about 106.7K visits a month.
- Monthly visits106.7K
▲ 13.6% vs previous month
Websites whose visitors overlap most with Cognigy. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| salesforge.ai | 100% | 250.8K | #171,992 | View details | |
| pipefy.com | 100% | 2.4M | #19,664 | View details | |
justcall.io | justcall.io | 99% | – | #68,008 | – |
| bland.ai | 98% | 217.9K | #194,345 | View details | |
| assemblyai.com | 98% | 595.5K | #86,338 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Cognigy
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Cognigy
Complete news archive for Cognigy
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Cognigy
10 companies that operate in the same segment as Cognigy (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about Cognigy
Cognigy was founded in 2016 and raised its 1st funding round 3 years after it was founded.
Cognigy is headquartered in Dusseldorf, Germany. It is registered at Dusseldorf, North Rhine-westphalia, Germany.
Philipp Heltewig is the current CEO of Cognigy. They have also founded this company.
Cognigy is a funded company, having raised a total of $165M across 5 funding rounds to date. The company's 1st funding round was a Series A of $6M, raised on Nov 2019.
Cognigy is focused on providing conversational AI solutions for enterprise customer service. The companys platform, Cognigy.AI, enables the creation of AI agents for voice, chat, and messaging interactions. These solutions are integrated across various industries including airlines, automotive, finance, healthcare, insurance, retail, telecommunications, and utilities. AI-driven tools like Agent Copilot are offered to assist human agents with real-time guidance. The technology supports multimodal and omnichannel customer experiences, ensuring scalability and personalization. Secure and reliable systems are maintained to handle millions of interactions annually. Partnerships with major tech providers like AWS, Microsoft, and Genesys are leveraged to enhance integration capabilities.
Cognigy offers Cognigy.AI Platform, AI Agents for Voice, AI Agents for Chat & Messaging, and Agent Copilot.
Cognigy has 9 investors. Key investors include NiCE, Eurazeo, Global Inventures, DTCP, and Insight Partners.
Cognigy operates through Cognigy.
Yes. Cognigy was acquired by NICE in July 2025.
The website of Cognigy receives about 107 thousand visits a month.