Causata

San Francisco, United States Founded: 2009 • Age: 17 yrs Acquired By NICE
Customer experience management software is provided for B2C companies.
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About Causata

Causata is a company based in San Francisco (United States) founded in 2009 was acquired by NICE in August 2013.. Causata has raised $12 million across 2 funding rounds from investors including NiCE and Accel. Causata operates in a competitive market with competitors including Observe.AI, CallMiner, Invoca, VoiceBase and Luminoso, among others.

  • Headquarter San Francisco, United States
  • Sectors
    Technology
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Causata Inc
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $12 M (USD)

    in 2 rounds

  • Latest Funding Round
    $7.5 M (USD), Series C

    Feb 06, 2013

  • Investors
    NiCE

    & 1 more

  • Employee Count
    Employee Count
  • Acquired by
    NICE

    (Aug 07, 2013)

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Funding Insights of Causata

Causata has successfully raised a total of $12M across 2 strategic funding rounds. The most recent funding activity was a Series C round of $7.5 million completed in February 2013. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 2
  • Last Round Series C — $7.5M
  • First Round

    (02 Apr 2009)

  • Investors Count 1
Date Amount Transaction Name Valuation Lead Investors Investors
Feb, 2013 Amount Series C - Causata Valuation

investors

Apr, 2009 Amount Series A - Causata Valuation Accel
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Causata

Causata has secured backing from 2 investors, including venture fund and institutional investors. Prominent investors backing the company include NiCE and Accel. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Accel is recognized as a leading venture capital firm.
Founded Year Domain Location
Cloud-based customer experience management software is offered by NICE.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Causata

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Causata

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Causata Comparisons

Employees
+
Add Comparison
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Competitors of Causata

Causata operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Observe.AI, CallMiner, Invoca, VoiceBase and Luminoso, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
AI-powered conversation intelligence and automation are provided for contact centers.
domain founded_year HQ Location
Cloud and AI-based conversational analytics are delivered by CallMiner.
domain founded_year HQ Location
Platform that connects marketing and sales teams to track and optimise the buying journey
domain founded_year HQ Location
Speech analytics and transcription services for call centers are provided.
domain founded_year HQ Location
AI-driven analytics are applied to unstructured text for consumer insights.
domain founded_year HQ Location
Cloud based platform offering speech analytics solutions
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Causata

Frequently Asked Questions about Causata

When was Causata founded?

Causata was founded in 2009.

Where is Causata located?

Causata is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.

Is Causata a funded company?

Causata is a funded company, having raised a total of $12M across 2 funding rounds to date. The company's 1st funding round was a Series A of $4.5M, raised on Apr 02, 2009.

What does Causata do?

Causata was founded in 2009 in San Francisco, United States, with additional offices in London. Customer experience management software is offered, built on an HBase big data architecture. Predictive analytics and real-time omni-channel offer management applications are included to support data-driven customer interactions. Industry-specific solutions are provided to enhance cross-selling, customer acquisition, and churn reduction in the B2C sector. The company was acquired by Nice.com and has been fully integrated.

Who are the top competitors of Causata?

Causata's top competitors include Observe.AI, Invoca and CallMiner.

Who are Causata's investors?

Causata has 2 investors. Key investors include NiCE, and Accel.

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