About Observe.AI
Observe.AI is a company based in Redwood City (United States) founded in 2017 by Jithendra Vepa and Swapnil Jain. Observe.AI has raised $213.35 million across 6 funding rounds from investors including Zoom, Venture Catalysts and Nexus Venture Partners. The company has 145 employees as of April 07, 2024. Observe.AI has completed 1 acquisition, including ScopeAI. Observe.AI operates in a competitive market with competitors including Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
- Headquarter Redwood City, United States
- Employees 145 as on 07 Apr, 2024
- Founders Jithendra Vepa, Swapnil Jain
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Observe.Ai Networks Private Limited
- Date of Incorporation 22 Aug, 2017
- Jurisdiction Bangalore, Karnataka, India
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Annual Revenue
$10.89 M (USD)0.21as on Mar 31, 2023
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Net Profit
$1.1 M (USD)3.59as on Mar 31, 2023
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EBITDA
$1.63 M (USD)-1.94as on Mar 31, 2023
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Total Equity Funding
$213.35 M (USD)
in 6 rounds
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Latest Funding Round
$125 M (USD), Series C
Apr 12, 2022
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Investors
Zoom
& 14 more
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Employee Count
145
as on Apr 07, 2024
- Investments & Acquisitions
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People of Observe.AI
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Leadership Team
20 people
Product Management Team
15 people
Software Development Team
15 people
Senior Team
13 people
Sales and Marketing
11 people
SDE Team
6 people
Human Resources and Administration
6 people
Advisor Team
5 people
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Funding Insights of Observe.AI
Observe.AI has successfully raised a total of $213.35M across 6 strategic funding rounds. The most recent funding activity was a Series C round of $125 million completed in April 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Observe.AI
Observe.AI has secured backing from 15 investors, including venture fund and institutional investors. Prominent investors backing the company include Zoom, Venture Catalysts and Nexus Venture Partners.
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Venture capital investments in technology and startups.
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Early-stage venture capital firm investing in AI, healthcare, and tech sectors.
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Early-stage venture capital investments are focused on US companies.
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Investor details for Observe.AI
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Investments & Acquisitions by Observe.AI
Observe.AI has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include ScopeAI.
Investment portfolio details for Observe.AI
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| Company Name | Description | Domain | Location | Founded Year | Amount |
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Customer feedback analytics and conversation management platform
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Complete acquisition details for Observe.AI
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Financial Statements - Observe.AI
Detailed financials for Observe.AI
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Observe.Ai Comparisons
Peer comparison for Observe.AI
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Competitors of Observe.AI
Observe.AI operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Tools for customer engagement across multiple channels are provided.
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Conversational AI platform is provided for digital customer experiences.
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Detailed competitors of Observe.AI
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Latest news on Observe.Ai
Complete news archive for Observe.AI
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Frequently Asked Questions about Observe.AI
Observe.AI was founded in 2017 and raised its 1st funding round 1 year after it was founded.
Observe.AI is headquartered in Redwood City, United States. It is registered at Redwood City, California, United States.
Swapnil Jain is the current CEO of Observe.AI. They have also founded this company.
Observe.AI is a funded company, having raised a total of $213.35M across 6 funding rounds to date.
As of Apr 07, 2024, the latest employee count at Observe.AI is 145.
Annual revenue of Observe.AI is $10.89M as on Mar 31, 2023.
Provider of AI-powered conversation intelligence and automation for contact centers. It offers a platform that uses AI to analyze customer interactions, providing insights for improved agent performance, operational efficiency, and customer experience. Key features include real-time agent assistance, automated quality assurance, and AI-powered agents for handling high-volume calls. The platform integrates with existing contact center technologies and provides comprehensive reporting and analytics. This allows businesses to optimize their contact center operations and improve customer satisfaction.
Observe.AI's top competitors include Twilio, Freshworks and Dialpad.
Observe.AI has made 1 acquisition, including ScopeAI.
Observe.AI has 15 investors. Key investors include Zoom, Venture Catalysts, Nexus Venture Partners, Emergent Ventures India, and SoftBank Vision Fund.