About Observe.AI
Observe.AI is a company based in Redwood City (United States) founded in 2017 by Jithendra Vepa and Swapnil Jain.. Observe.AI has raised $213.35 million across 6 funding rounds from investors including Zoom, Venture Catalysts and Nexus Venture Partners. The company has 145 employees as of April 07, 2024. Observe.AI has completed 1 acquisition, including ScopeAI. Observe.AI operates in a competitive market with competitors including Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
- Headquarter Redwood City, United States
- Employees 145 as on 07 Apr, 2024
- Founders Jithendra Vepa, Swapnil Jain
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Sectors
Technology
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Email
***********
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Phone
*********
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Website
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Social
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- Legal Name Observe.Ai Networks Private Limited
- Date of Incorporation 22 Aug, 2017
- Jurisdiction Bangalore, Karnataka, India
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Annual Revenue
$10.89 M (USD)0.21as on Mar 31, 2023
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Net Profit
$1.1 M (USD)3.59as on Mar 31, 2023
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EBITDA
$1.63 M (USD)-1.94as on Mar 31, 2023
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Total Equity Funding
$213.35 M (USD)
in 6 rounds
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Latest Funding Round
$125 M (USD), Series C
Apr 12, 2022
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Investors
Zoom
& 14 more
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Employee Count
145
as on Apr 07, 2024
- Investments & Acquisitions
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Leadership Team
20 people
Product Management Team
15 people
Software Development Team
15 people
Senior Team
13 people
Sales and Marketing
11 people
SDE Team
6 people
Human Resources and Administration
6 people
Advisor Team
5 people
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Funding Insights of Observe.AI
Observe.AI has successfully raised a total of $213.35M across 6 strategic funding rounds. The most recent funding activity was a Series C round of $125 million completed in April 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 6
- Last Round Series C — $125.0M
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First Round
First Round
(01 Mar 2018)
- Investors Count 15
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Apr, 2022 | Amount | Series C - Observe.AI | Valuation | SoftBank Vision Fund | |
| Sep, 2020 | Amount | Series B - Observe.AI | Valuation | Menlo Ventures | |
| Dec, 2019 | Amount | Series A - Observe.AI | Valuation | Scale Venture Partners |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Observe.AI
Observe.AI has secured backing from 15 investors, including venture fund and institutional investors. Prominent investors backing the company include Zoom, Venture Catalysts and Nexus Venture Partners. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Venture capital investments in technology and startups.
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Founded Year | Domain | Location | |
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Early-stage venture capital firm investing in AI, healthcare, and tech sectors.
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Founded Year | Domain | Location | |
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Early-stage venture capital investments are focused on US companies.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Observe.AI
Observe.AI has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include ScopeAI. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Customer feedback analytics and conversation management platform
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Observe.AI
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Observe.Ai Comparisons
Competitors of Observe.AI
Observe.AI operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Cloud-based omnichannel communication and customer engagement platform is utilized.
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
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| domain | founded_year | HQ Location |
Cloud-based customer experience management software is provided for brands.
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| domain | founded_year | HQ Location |
Tools for customer engagement across multiple channels are provided.
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| domain | founded_year | HQ Location |
Conversational AI platform is provided for digital customer experiences.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Observe.Ai
Frequently Asked Questions about Observe.AI
When was Observe.AI founded?
Observe.AI was founded in 2017 and raised its 1st funding round 1 year after it was founded.
Where is Observe.AI located?
Observe.AI is headquartered in Redwood City, United States. It is registered at Redwood City, California, United States.
Who is the current CEO of Observe.AI?
Swapnil Jain is the current CEO of Observe.AI. They have also founded this company.
Is Observe.AI a funded company?
Observe.AI is a funded company, having raised a total of $213.35M across 6 funding rounds to date. The company's 1st funding round was a Series A of $26M, raised on Mar 01, 2018.
How many employees does Observe.AI have?
As of Apr 07, 2024, the latest employee count at Observe.AI is 145.
What is the annual revenue of Observe.AI?
Annual revenue of Observe.AI is $10.89M as on Mar 31, 2023.
What does Observe.AI do?
Provider of AI-powered conversation intelligence and automation for contact centers. It offers a platform that uses AI to analyze customer interactions, providing insights for improved agent performance, operational efficiency, and customer experience. Key features include real-time agent assistance, automated quality assurance, and AI-powered agents for handling high-volume calls. The platform integrates with existing contact center technologies and provides comprehensive reporting and analytics. This allows businesses to optimize their contact center operations and improve customer satisfaction.
Who are the top competitors of Observe.AI?
Observe.AI's top competitors include Twilio, Freshworks and Dialpad.
How many acquisitions has Observe.AI made?
Observe.AI has made 1 acquisition, including ScopeAI.
Who are Observe.AI's investors?
Observe.AI has 15 investors. Key investors include Zoom, Venture Catalysts, Nexus Venture Partners, Emergent Ventures India, and SoftBank Vision Fund.
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