LivePerson

New York, United States Founded: 1995 • Age: 31 yrs Listed Acquired By SoundHound
Conversational AI platform is provided for digital customer experiences.

About LivePerson

LivePerson is a publicly listed company based in New York (United States) founded in 1995, and was acquired by SoundHound in April 2026. Conversational AI platform is provided for digital customer experiences. The company has 928 employees. LivePerson has completed 13 acquisitions, including Advantagetec, Amadesa and Contact At Once. Its website liveperson.com draws about 96 thousand monthly visits. Its focus areas include Enterprise Applications, MarketingTech, Marketing Optimization and Conversion Rate Optimization. Its competitors include Dialpad, Freshworks and Twilio; 3 of its 3 listed competitors have raised funding.

Company details

LivePerson was founded in 1995 in New York, United States, within the technology sector focused on conversational AI. Digital customer and agent experiences are unified through an AI platform that automates interactions. Channels, systems, and data are connected to streamline operations. Integrations and conversational intelligence tools are included, alongside AI chatbots. Support is extended to industries such as customer service, commerce, and digital transformation across various use cases.

Key Metrics
  • Annual Revenue
    $312.47 M (USD)
    -22.27
    as on Dec 31, 2024
  • Net Profit
    -$134.27 M (USD)
    -33.69
    as on Dec 31, 2024
  • EBITDA
    -$15.96 M (USD)
    44.09
    as on Dec 31, 2024
  • Investors
    SoundHound

    & 1 more

  • Employee Count
    928
  • Investments & Acquisitions
  • Acquired by
    SoundHound

    (Apr 2026)

Apps and channels of LivePerson

its YouTube channel LivePerson has 2.24K subscribers and 30 videos.

LivePerson
YouTube 2.24K subscribers 30 videos Science & Technology
Open channel

Videos from LivePerson

The most watched videos on LivePerson's YouTube channel, LivePerson (2.24K subscribers). Click a video to play it here.

The future of customer conversations: How AI is changing engagement
21.6K views
LivePerson voice AI – Pause on time playground
18.1K views
LivePerson voice AI – Less button mashing, more splashing
16.9K views
LivePerson voice AI – Pause on time
13.4K views

More on LivePerson.

Funding Insights of LivePerson

  • Total Rounds 4
  • First Round $2.3M

    (Jun 2012)

  • Investors Count 1

All 4 funding rounds of LivePerson with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
May 2022Post-IPO––
Jan 2021$517.5MPost-IPO––
–
Feb 2019$230MPost-IPO––
–
Jun 2012$2.3MPost-IPO––
–
Valuation history

2 investors in total: 2 institutional.

Investors in LivePerson

LivePerson has secured backing from 2 investors, including institutional investors. Prominent investors backing the company include SoundHound and JANA Partners.

All
Institutional
InvestorDescriptionFounded YearDomainLocation
Investment firm specializing in active shareholder engagement and value creation strategies.
2001janapartners.comNew York, United States
Provider of cloud and AI-based sound recognition solutions for multiple applications
soundhound.comSanta Clara, United States
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Investor details for LivePerson

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People of LivePerson

238 people are tracked at LivePerson (55 in leadership, 7 in board & advisors, 176 in team); the tracked headcount is 928.

NameRoleGroup
Dave Suchmann
VP of ProductLeadership
Fawze Abujaber
VP of EngineeringLeadership
Olga R.
Vp, Customer CareLeadership
Amit Mishra
Head Of Architecture, Dist EngineerLeadership
William Bunge
Vice President - Global Mid Market GTM Strategy And North American SalesLeadership
Nhi Nguyen
Director, Learning & Development And Change ManagementLeadership
John Collins
CFO & COOLeadership
Christian Thum
Chief Technology OfficerLeadership
Hamza Waqas
VP Of EngineeringLeadership
Alexander Zilli
Managing Counsel, EMEALeadership
Jay P Drago
Head Of FinopsLeadership
Will Hunt
VP Sales, NA Banking & Financial ServicesLeadership
Jonathan Kavanaugh
Director Partnerships APACLeadership
Brian McGlothlen
Director Of EngineeringLeadership
Yash Pareek
Sr. Director Of Revenue Accounting, Global Billing, & CollectionsLeadership
Barbara Dawson
Chief People OfficerLeadership
Camillo Messmer
Enterprise Account Executive | Client PartnerLeadership
Andrew Baumgartner
Vp, Customer Success - ASIA Pacific & JapanLeadership
Chad Gorman
VP - Customer Success North America & EMEALeadership
Aleksandar Raychev
General ManagerLeadership

218 more people are available in the full profile.

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Complete people profiles for LivePerson

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IPO & Listings of LivePerson

LivePerson is a publicly listed company on the NASDAQ with ticker symbol LPSN in USA, operating in the Technology services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.

  • IPO date07 Apr 2000
  • Listed onNASDAQ: LPSN
  • Listed entityLivePerson, Inc.
  • Exchange sectorTechnology services
  • ISINUS5381463091
  • Share price$2.53 (-5.6% on the day) · 2026-05-11
  • Market capitalisation$30.7M
  • EPS (diluted, trailing year)$-10.76
  • Volume (last session)117,898
  • Analyst consensusNeutral

Financials of LivePerson

Exchange-reported annual figures
YearRevenueNet incomeEBITDA
2024$312.5M-$134.3M-$16.0M
2023$402.0M-$100.4M-$28.6M
2022$514.8M-$225.8M-$143.0M
2021$469.6M-$125.0M-$53.1M
2020$366.6M-$107.6M-$33.6M
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Detailed financial statements for LivePerson

Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.

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Investments & Acquisitions by LivePerson

LivePerson has strategically engaged in corporate development activities, having acquired 13 companies. Notable acquisitions include Advantagetec, Amadesa and Contact At Once.

Acquisitions
Company NameDescriptionDomainLocationFoundedAcquiredAmount
Speech analytics and transcription services for call centers are provided.
voicebase.comSan Francisco, United States2010Oct 2021β€’β€’β€’β€’
Cloud-based telephonic lead nurturing solutions are provided for sales teams.
tenfold.comAustin, United States1998Oct 2021β€’β€’β€’β€’
Chatbot-based CRM solutions are provided for business customer engagement.
e-bot7.comMunich, Germany2016Jul 2021β€’β€’β€’β€’
New and used cars are sold online through Advantagetec.
advantagetec.comSan Rafael, United States2009Oct 2018β€’β€’β€’β€’
Customer engagement is automated via conversational bots on messaging platforms.
conversable.comAustin, United States2014Oct 2018β€’β€’β€’β€’
AI bot platforms are developed and managed for enterprise use.
botcentralai.com2017Jun 2018β€’β€’β€’β€’
SaaS messaging tools are delivered to auto dealers.
contactatonce.comAlpharetta, United States2005Nov 2014$65M
Customer interactions are managed across multiple channels by the platform.
letsengage.com.auMelbourne, Australia2009Nov 2012β€’β€’β€’β€’
Live chat support into mobile apps
look.ioNew York, United States2011Jun 2012β€’β€’β€’β€’
Personalized website experiences are delivered through SaaS behavioral targeting.
amadesa.comRamat Gan, Israel2005May 2012β€’β€’β€’β€’
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Complete acquisition details for LivePerson

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Timeline of LivePerson

15 dated milestones of LivePerson across 31 years, from founding to its latest funding, stage changes and deals.

  1. Founded LivePerson is founded.
  2. IPO Lists on the stock exchange (IPO).
  3. Acquisition Acquires Amadesa.
  4. Acquisition Acquires Look.io.
  5. Funding First funding round of $2.3M.
  6. Acquisition Acquires Let's Engage.
  7. Acquisition Acquires Contact At Once.
  8. Acquisition Acquires botcentralai.com.
  9. Acquisition Acquires Conversable.
  10. Acquisition Acquires Advantagetec.
  11. Acquisition Acquires e-bot7.
  12. Acquisition Acquires VoiceBase.
  13. Acquisition Acquires Tenfold.
  14. Funding Latest funding round, Post-IPO,.
  15. Exit Acquired by SoundHound.

Competitors of LivePerson

LivePerson has 3 listed competitors in our database, 3 of them funded. They include Dialpad, Freshworks and Twilio.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
dialpad.com2011San Ramon, United States$475.91M119
Cloud-based unified communication solutions including voice and video are provided.
freshworks.com2010San Mateo, United States$400.05M4,400
Cloud-based business process management suite solutions are delivered.
twilio.com2008San Francisco, United States$239.77M231
Cloud-based omnichannel communication and customer engagement platform is utilized.
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Detailed competitors of LivePerson

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Web traffic of LivePerson

The website of LivePerson (liveperson.com) receives about 95.6K visits a month.

  • Monthly visits
    95.6K

    ▼ 22.8% vs previous month

Similar websites

Websites whose visitors overlap most with LivePerson. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
velaro.com
100%
680.7K#814,930View details
helponclick.com
94%
680.7K#10,114,769View details
live2support.com
93%
3.3K#6,467,095View details
chatstat.com
89%
#10,884,083View details
livechatinc.com
89%
9.2M#3,702View details
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
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All 40 similar websites and full traffic analytics for LivePerson

The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.

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  • Audience overlap
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Top companies in Chatbots

3 companies that operate in the same segment as LivePerson (Chatbots) in United States, ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 400.05 MUSD 838.81 M4,500
Sierra is focused on enhancing customer experiences through AI technology.
2023San Francisco, California, United StatesUSD 1.59 B1,107
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Related news about Liveperson

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Complete news archive for LivePerson

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Frequently Asked Questions about LivePerson

LivePerson was founded in 1995 and raised its 1st funding round 17 years after it was founded.

LivePerson is headquartered in New York, United States. It is registered at New York, New York, United States.

LivePerson has 928 employees.

Annual revenue of LivePerson is $312.47M as on Dec 31, 2024.

LivePerson was founded in 1995 in New York, United States, within the technology sector focused on conversational AI. Digital customer and agent experiences are unified through an AI platform that automates interactions. Channels, systems, and data are connected to streamline operations. Integrations and conversational intelligence tools are included, alongside AI chatbots. Support is extended to industries such as customer service, commerce, and digital transformation across various use cases.

LivePerson's top competitors include Twilio, Freshworks and Dialpad.

Yes, LivePerson is publicly traded on NASDAQ under the ticker symbol LPSN.

LivePerson has made 13 acquisitions, including Advantagetec, Amadesa, and Contact At Once.

LivePerson has 2 investors. Key investors include SoundHound, and JANA Partners.

Yes. LivePerson was acquired by SoundHound in April 2026.

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