About LivePerson
LivePerson is a company based in New York (United States) founded in 1995.. The company has 928 employees as of December 31, 2024. LivePerson has completed 13 acquisitions, including Advantagetec, Amadesa and Contact At Once. LivePerson operates in a competitive market with competitors including Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others.
- Headquarter New York, United States
- Employees 928 as on 31 Dec, 2024
- Stage Public
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Sectors
Technology
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Phone
*********
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Website
*********
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Social
*********
- Legal Name Liveperson, Inc.
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Annual Revenue
$312.47 M-22.27as on Dec 31, 2024
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Net Profit
$-134.27 M-33.69as on Dec 31, 2024
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EBITDA
$-15.96 M44.09as on Dec 31, 2024
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Latest Funding Round
- Investors
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Employee Count
928
as on Dec 31, 2024
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Investments & Acquisitions
Advantagetec
& 12 more
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IPO & Listings of LivePerson
LivePerson is a publicly listed company on the NASDAQ with ticker symbol LPSN in USA, operating in the Technology services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.
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Software Development Team
77 people
Leadership Team
28 people
Product Management Team
15 people
Senior Team
14 people
Data Analysis and Operations Team
10 people
Finance and Accounting
9 people
SDE Team
8 people
Sales and Marketing
7 people
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Funding Insights of LivePerson
- Total Funding Total Funding
- Total Rounds 4
- Last Round Last Round
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First Round
First Round
(27 Jun 2012)
- Investors Count 1
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| May, 2022 | Amount | Post-IPO - LivePerson | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - LivePerson | Valuation |
investors |
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| Feb, 2019 | Amount | Post-IPO - LivePerson | Valuation |
investors |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in LivePerson
LivePerson has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include JANA Partners. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Investment firm specializing in active shareholder engagement and value creation strategies.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by LivePerson
LivePerson has strategically engaged in corporate development activities, having acquired 13 companies. Notable acquisitions include Advantagetec, Amadesa and Contact At Once. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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AI bot platforms are developed and managed for enterprise use.
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2017 | ||||
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Chatbot-based CRM solutions are provided for business customer engagement.
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2016 | ||||
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Customer engagement is automated via conversational bots on messaging platforms.
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2014 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - LivePerson
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Liveperson Comparisons
Competitors of LivePerson
LivePerson operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel communication and customer engagement platform is utilized.
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| domain | founded_year | HQ Location |
Cloud-based customer experience management software is provided for brands.
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| domain | founded_year | HQ Location |
AI-powered conversation intelligence and automation are provided for contact centers.
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Liveperson
Frequently Asked Questions about LivePerson
When was LivePerson founded?
LivePerson was founded in 1995 and raised its 1st funding round 17 years after it was founded.
Where is LivePerson located?
LivePerson is headquartered in New York, United States. It is registered at New York, New York, United States.
How many employees does LivePerson have?
As of Dec 31, 2024, the latest employee count at LivePerson is 928.
What is the annual revenue of LivePerson?
Annual revenue of LivePerson is $312.47M as on Dec 31, 2024.
What does LivePerson do?
LivePerson was founded in 1995 in New York, United States, within the technology sector focused on conversational AI. Digital customer and agent experiences are unified through an AI platform that automates interactions. Channels, systems, and data are connected to streamline operations. Integrations and conversational intelligence tools are included, alongside AI chatbots. Support is extended to industries such as customer service, commerce, and digital transformation across various use cases.
Who are the top competitors of LivePerson?
LivePerson's top competitors include Twilio, Freshworks and Dialpad.
Is LivePerson publicly traded?
Yes, LivePerson is publicly traded on NASDAQ under the ticker symbol LPSN.
How many acquisitions has LivePerson made?
LivePerson has made 13 acquisitions, including Advantagetec, Amadesa, and Contact At Once.
Who are LivePerson's investors?
LivePerson has 1 investor. Key investors include JANA Partners.
What is LivePerson's ticker symbol?
The ticker symbol of LivePerson is LPSN on NASDAQ.
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