About VoiceBase
VoiceBase is a Technology company based in San Francisco (United States) founded in 2010 by Walter Bachtiger and Spencer Lord, and was acquired by LivePerson in October 2021. Speech analytics and transcription services for call centers are provided. VoiceBase has raised $10.7 million across 2 funding rounds from investors including LivePerson, Band of Angels and Ecosystem Ventures. Its chief executive, as recorded, is Walter Bachtiger. VoiceBase offers products and services including Enterprise Accelerator, VoiceBase Online, and Developer API. Its focus areas include High Tech, Natural Language Processing, Industry Agnostic Applications and Speech Analytics. Its competitors include Observe.AI, Chorus.ai and Gong; 3 of its 3 listed competitors have raised funding.
Company details
VoiceBase was founded in 2010 in San Francisco, United States, as a provider of speech recognition and analytics APIs. Audio and video recordings are transcribed using deep learning, with keywords extracted and topics generated from the content. Calls are evaluated and categorized for call centers through speech analytics. Speaker intent is determined via AI predictive analysis, and future behavior is predicted using machine learning.
- Headquarters San Francisco, United States
- Founders Walter Bachtiger, Spencer Lord
- Stage Acquired
- SectorsTechnology
- Website voicebase.com
- Social LinkedIn X Facebook Instagram
- Acquired by LivePerson (Oct 2021)
- Total Equity Funding$10.7M (USD)
in 2 rounds
- Latest Funding Round$10M (USD), Series A
Jan 2016
- InvestorsLivePerson
& 2 more
- Acquired byLivePerson
(Oct 2021)
Products & Services of VoiceBase
VoiceBase offers a comprehensive portfolio of products and services, including Enterprise Accelerator, VoiceBase Online, and Developer API.
AI-driven platform for voice analytics in enterprises
Online tool for speech transcription and customer insights
API for embedding voice analytics in business applications
Funding Insights of VoiceBase
VoiceBase has successfully raised a total of $10.7M across 2 strategic funding rounds. The most recent funding activity was a Series A round of $10 million completed in January 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $10.7M
- Total Rounds 2
- Last Round Series A — $10M
- First Round $700,000
(Sep 2010)
- Investors Count 2
All 2 funding rounds of VoiceBase with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jan 2016 | $10M | Series A | – | – | – |
| Sep 2010 | $700,000 | Seed | – | Band of Angels, Ecosystem Ventures | – |
3 investors in total: 3 institutional.
Investors in VoiceBase
VoiceBase has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include LivePerson, Band of Angels and Ecosystem Ventures.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Angel investing in high-tech and life science startups since 1994. | bandangels.com | |||
Investments are made in seed and early-stage startups. | ecosystemventures-ice.com | Saratoga, United States | ||
Conversational AI platform is provided for digital customer experiences. | 1995 | liveperson.com | New York, United States |
Investor details for VoiceBase
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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People of VoiceBase
4 people are tracked at VoiceBase (2 in leadership, 2 in team).
| Name | Role | Group |
|---|---|---|
Walter Bachtiger | Co-Founder & CEO | Leadership |
Spencer Lord | Co-Founder & CTO | Leadership |
Sundeep Kadakia | Senior Manager Quality Engineering | Team |
Keith Rockhold | Senior Devops Engineer | Team |
Complete people profiles for VoiceBase
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- Full employee list
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Timeline of VoiceBase
4 dated milestones of VoiceBase across 11 years, from founding to its latest funding, stage changes and deals.
- Founded VoiceBase is founded.
- Funding First funding round of $700K.
- Funding Latest funding round, Series A, of $10.0M.
- Exit Acquired by LivePerson.
Competitors of VoiceBase
VoiceBase has 3 listed competitors in our database, 3 of them funded. They include Observe.AI, Chorus.ai and Gong.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. | |
| chorus.ai | 2015 | San Francisco, United States | $100.3M | 90 | Conversational intelligence platform for sales | |
| gong.io | 2015 | San Francisco, United States | $584M | 619 | Revenue intelligence solutions are delivered for sales and marketing teams. |
Detailed competitors of VoiceBase
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- Full competitor set
- Operating metrics
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Web traffic of VoiceBase
The website of VoiceBase (voicebase.com) receives about 3.7K visits a month.
- Monthly visits3.7K
▼ 11.5% vs previous month
Websites whose visitors overlap most with VoiceBase. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| canonicalized.com | 100% | #5,747,274 | View details | ||
lifehacker.com | lifehacker.com | 87% | #13,508 | – | |
freemake.com | freemake.com | 74% | #18,522 | – | |
| audeering.com | 72% | 9.8K | #2,328,008 | View details | |
| eleveo.com | 67% | 23.4K | #1,934,883 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 16 similar websites and full traffic analytics for VoiceBase
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- 16 similar websites
- Audience overlap
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- Traffic by brand
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Top companies in AI Core Platforms & Infrastructure
3 companies that operate in the same segment as VoiceBase (AI Core Platforms & Infrastructure) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
OpenAI is engaged in developing advanced artificial intelligence technologies. | 2015 | San Francisco, California, United States | USD 58.07 B | 11,115 | ||
AI-powered graphical processing units and SoCs | 1993 | Santa Clara, California, United States | USD 5 M | USD 130.5 B | 42,000 | |
AI models and chatbots are offered for industry applications. | 2021 | San Francisco, California, United States | USD 136.81 B | 6,146 |
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Related news about Voicebase
Complete news archive for VoiceBase
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Frequently Asked Questions about VoiceBase
VoiceBase was founded in 2010.
VoiceBase is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Walter Bachtiger is the CEO of VoiceBase, as recorded in our data. They have also founded this company.
VoiceBase is a funded company, having raised a total of $10.7M across 2 funding rounds to date. The company's 1st funding round was a Seed of $700K, raised on Sep 2010.
VoiceBase was founded in 2010 in San Francisco, United States, as a provider of speech recognition and analytics APIs. Audio and video recordings are transcribed using deep learning, with keywords extracted and topics generated from the content. Calls are evaluated and categorized for call centers through speech analytics. Speaker intent is determined via AI predictive analysis, and future behavior is predicted using machine learning.
VoiceBase's top competitors include Chorus.ai, Observe.AI and Gong.
VoiceBase offers Enterprise Accelerator, VoiceBase Online, and Developer API.
VoiceBase has 3 investors. Key investors include LivePerson, Band of Angels, and Ecosystem Ventures.
Yes. VoiceBase was acquired by LivePerson in October 2021.