VoiceBase

San Francisco, United States Founded: 2010 • Age: 16 yrs Acquired By LivePerson
Speech analytics and transcription services for call centers are provided.
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About VoiceBase

VoiceBase is a company based in San Francisco (United States) founded in 2010 by Walter Bachtiger and Spencer Lord was acquired by LivePerson in October 2021.. VoiceBase has raised $10.7 million across 2 funding rounds from investors including LivePerson, Band of Angels and Ecosystem Ventures. VoiceBase offers products and services including Enterprise Accelerator, VoiceBase Online, and Developer API. VoiceBase operates in a competitive market with competitors including Observe.AI, Chorus.ai, Gong, CallMiner and Invoca, among others.

  • Headquarter San Francisco, United States
  • Founders Walter Bachtiger, Spencer Lord
  • Sectors
    Technology
  • Phone
    *********
  • Website
    *********
  • Social
    *********
Operational Areas
Technology → Artificial Intelligence & Machine Learning
Technology → Enterprise Software & Productivity Solutions
Technology → Cloud, Data & Analytics Infrastructure
Technology → Artificial Intelligence & Machine Learning
Technology → Artificial Intelligence & Machine Learning
Technology → Cloud, Data & Analytics Infrastructure
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $10.7 M (USD)

    in 2 rounds

  • Latest Funding Round
    $10 M (USD), Series A

    Jan 14, 2016

  • Investors
    LivePerson

    & 2 more

  • Employee Count
    Employee Count
  • Acquired by
    LivePerson

    (Oct 27, 2021)

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Products & Services of VoiceBase

VoiceBase offers a comprehensive portfolio of products and services, including Enterprise Accelerator, VoiceBase Online, and Developer API. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

AI-driven platform for voice analytics in enterprises

Online tool for speech transcription and customer insights

API for embedding voice analytics in business applications

People of VoiceBase
Headcount 10-50
Employee Profiles 3
Employee Profiles
People
Keith Rockhold
Senior Devops Engineer

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Funding Insights of VoiceBase

VoiceBase has successfully raised a total of $10.7M across 2 strategic funding rounds. The most recent funding activity was a Series A round of $10 million completed in January 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 2
  • Last Round Series A — $10.0M
  • First Round

    (15 Sep 2010)

  • Investors Count 2
Date Amount Transaction Name Valuation Lead Investors Investors
Jan, 2016 Amount Series A - VoiceBase Valuation

investors

Sep, 2010 Amount Seed - VoiceBase Valuation Band of Angels , Ecosystem Ventures
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in VoiceBase

VoiceBase has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include LivePerson, Band of Angels and Ecosystem Ventures. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Investor Description Founded Year Domain Location
Angel investing in high-tech and life science startups since 1994.
Founded Year Domain Location
Investments are made in seed and early-stage startups.
Founded Year Domain Location
Conversational AI platform is provided for digital customer experiences.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by VoiceBase

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - VoiceBase

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Voicebase Comparisons

Employees
+
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Competitors of VoiceBase

VoiceBase operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Observe.AI, Chorus.ai, Gong, CallMiner and Invoca, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
AI-powered conversation intelligence and automation are provided for contact centers.
domain founded_year HQ Location
Conversational intelligence platform for sales
domain founded_year HQ Location
Revenue intelligence solutions are delivered for sales and marketing teams.
domain founded_year HQ Location
Cloud and AI-based conversational analytics are delivered by CallMiner.
domain founded_year HQ Location
Platform that connects marketing and sales teams to track and optimise the buying journey
domain founded_year HQ Location
Adarga is engaged in providing AI-driven intelligence solutions.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Voicebase

Frequently Asked Questions about VoiceBase

When was VoiceBase founded?

VoiceBase was founded in 2010.

Where is VoiceBase located?

VoiceBase is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.

Who is the current CEO of VoiceBase?

Walter Bachtiger is the current CEO of VoiceBase. They have also founded this company.

Is VoiceBase a funded company?

VoiceBase is a funded company, having raised a total of $10.7M across 2 funding rounds to date. The company's 1st funding round was a Seed of $700K, raised on Sep 15, 2010.

What does VoiceBase do?

VoiceBase was founded in 2010 in San Francisco, United States, as a provider of speech recognition and analytics APIs. Audio and video recordings are transcribed using deep learning, with keywords extracted and topics generated from the content. Calls are evaluated and categorized for call centers through speech analytics. Speaker intent is determined via AI predictive analysis, and future behavior is predicted using machine learning.

Who are the top competitors of VoiceBase?

VoiceBase's top competitors include Chorus.ai, Observe.AI and Gong.

What products or services does VoiceBase offer?

VoiceBase offers Enterprise Accelerator, VoiceBase Online, and Developer API.

Who are VoiceBase's investors?

VoiceBase has 3 investors. Key investors include LivePerson, Band of Angels, and Ecosystem Ventures.

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