About Live2Support
Live2Support is a Technology company based in Long Island City (United States) founded in 2003, and was acquired by ProProfs in June 2015. Live Chat Software Application. Its Indian entity Live2support Private Limited reported revenue of ₹2.6 Lakh. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Live Chat. Its competitors include Dialpad, Genesys and Freshworks; 3 of its 3 listed competitors have raised funding.
Company details
Live2support provides live chat application for customer support and sales with real time visitor monitoring, proactive chats canned responses, co-browsing during chat, skill based routing, in-built site analytics for better engagement. Supports integration with CRM providers like SugarCRM, Salesforce and other 3rd party apps such as E-Commerce and blogging platforms like Drupal, Joomla. Offers 15 day free trial period.
- Headquarters Long Island City, United States
- Stage Acquired
- SectorsTechnology
- Website live2support.com
- Social LinkedIn X Facebook
- Acquired by ProProfs (Jun 2015)
- Legal Name Live2support Private Limited
- Date of Incorporation 27 Jan, 2011
- Jurisdiction New Delhi, Delhi, India
Associated legal entities of Live2Support
Live2Support operates through Live2support Private Limited (under process of striking off). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2022) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Live2support Private Limited CIN U72900DL2011PTC213063 | Under Process Of Striking Off | 27 Jan 2011 | New Delhi, Delhi | ₹0.0 Cr | 2 | View details |
Investors in Live2Support
Live2Support has secured backing from 1 investor. Prominent investors backing the company include ProProfs.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
ProProfs is recognized for providing SaaS solutions in training and customer support. | 2005 | proprofs.com |
Investor details for Live2Support
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
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Verified entity values are shown only after access is granted.
Board of directors of Live2support Private Limited (Live2Support)
Live2support Private Limited is the primary company behind Live2Support. The board of Live2support Private Limited currently have 2 directors; the longest-serving is Preeti Jeswal, appointed in 2011.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Preeti Jeswal DIN 03378821 | Director | 27 Jan 2011 | 15 yrs 9 mo | Live2support Private Limited |
| Kumar Jeswal DIN 02212039 | Director | 27 Jan 2011 | 15 yrs 9 mo | Live2support Private Limited |
People of Live2Support
1 people are tracked at Live2Support (1 in leadership).
| Name | Role | Group |
|---|---|---|
| CEO: A Leading Live Chat Software Company | Leadership |
Complete people profiles for Live2Support
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Financials of Live2Support
Figures of Live2support Private Limited, the primary company behind Live2Support, for FY 2022. Revenue was ₹2.6 Lakh (-76% year on year). Net loss was -₹3.8 Lakh (-149% margin). EBITDA was -₹3.8 Lakh (-149% margin). Revenue has grown at a compounded annual rate of -49% over three years and -31% over five years.
- ₹2.6 LakhRevenue · FY 2022 · -76% YoY
- -₹3.8 LakhNet loss · -149% margin
- -₹3.8 LakhEBITDA · -149% margin
- ₹4 LakhPaid-up capital
- -49%Revenue CAGR, 3 years
- -31%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Live2support Private Limited are on its company page.
Detailed financial statements for Live2Support
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
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Verified entity values are shown only after access is granted.
Timeline of Live2Support
2 dated milestones of Live2Support across 12 years, from founding to its latest funding, stage changes and deals.
- Founded Live2Support is founded.
- Exit Acquired by ProProfs.
Competitors of Live2Support
Live2Support has 3 listed competitors in our database, 3 of them funded. They include Dialpad, Genesys and Freshworks.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. |
Detailed competitors of Live2Support
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- Full competitor set
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Verified entity values are shown only after access is granted.
Web traffic of Live2Support
The website of Live2Support (live2support.com) receives about 3.3K visits a month.
- Monthly visits3.3K
▲ 1122.5% vs previous month
Websites whose visitors overlap most with Live2Support. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| livechatinc.com | 100% | 9.2M | #3,702 | View details | |
| chatstat.com | 100% | #10,884,083 | View details | ||
| velaro.com | 98% | 680.7K | #814,930 | View details | |
| helponclick.com | 97% | 680.7K | #10,114,769 | View details | |
| liveperson.com | 88% | 95.6K | #377,216 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 25 similar websites and full traffic analytics for Live2Support
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 25 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as Live2Support (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Frequently Asked Questions about Live2Support
Live2Support was founded in 2003.
Live2Support is headquartered in Long Island City, United States. It is registered at Long Island City, New York, United States.
The primary company behind Live2Support, Live2support Private Limited, reported revenue of ₹2.6 Lakh for FY 2022, down 76% year on year.
Live2support provides live chat application for customer support and sales with real time visitor monitoring, proactive chats canned responses, co-browsing during chat, skill based routing, in-built site analytics for better engagement. Supports integration with CRM providers like SugarCRM, Salesforce and other 3rd party apps such as E-Commerce and blogging platforms like Drupal, Joomla. Offers 15 day free trial period.
Live2Support's top competitors include Genesys, Freshworks and Dialpad.
Live2Support has 1 investor. Key investors include ProProfs.
Live2Support operates through Live2support Private Limited.
Yes. Live2Support was acquired by ProProfs in June 2015.
The legal entities of Live2Support currently have 2 directors, including Preeti Jeswal, Kumar Jeswal.