About LiveChat
LiveChat is a company based in Wrocław (Poland) founded in 2002 by Mariusz Cieply. It operates as a SaaS (Software-as-a-Service) and Subscription Services. LiveChat offers products and services including LiveChat, ChatBot, HelpDesk, and KnowledgeBase. LiveChat operates in a competitive market with competitors including Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
Products & Services of LiveChat
LiveChat offers a comprehensive portfolio of products and services, including LiveChat, ChatBot, HelpDesk, and KnowledgeBase.
Live chat software for real-time customer support.
AI chatbot for automating customer service tasks.
Tool for managing customer support tickets efficiently.
Resource for self-service customer support information.
Apps and channels of LiveChat
its YouTube channel Text has 52.3K subscribers and 30 videos.
Videos from LiveChat
The most watched videos on LiveChat's YouTube channel, Text (52.3K subscribers). Click a video to play it here.
More on Text.
People of LiveChat
1 people are tracked at LiveChat (1 in leadership).
| Name | Role | Group |
|---|---|---|
Mariusz Cieply | Co-Founder & CEO | Leadership |
Complete people profiles for LiveChat
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Competitors of LiveChat
LiveChat operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $642.33M | 1,089 | Provider of contact center business communication solutions | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. |
Detailed competitors of LiveChat
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of LiveChat
The website of LiveChat (livechatinc.com) receives about 9.2M visits a month and ranks #3,702 among all websites worldwide, #553 in Computers Electronics and Technology.
- Monthly visits9.2M
▲ 2.3% vs previous month
- Unique visitors2.8M
per month
- Global rank#3,702
among all websites
- Category rank#553
Computers Electronics and Technology · Computers Electronics and Technology
- Bounce rate37%
- Pages per visit11.0
- Average visit7 min 45 sec
- DevicesDesktop 16% · Mobile 84%
Websites whose visitors overlap most with LiveChat. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| live2support.com | 100% | 3.3K | #6,467,095 | View details | |
| helponclick.com | 100% | 680.7K | #10,114,769 | View details | |
| chatstat.com | 99% | – | #10,884,083 | View details | |
| velaro.com | 96% | 680.7K | #814,930 | View details | |
biznes.net | biznes.net | 82% | – | – | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for LiveChat
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Livechat
Complete news archive for LiveChat
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to LiveChat
10 companies that operate in the same segment as LiveChat (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about LiveChat
LiveChat was founded in 2002.
LiveChat is headquartered in Wrocław, Poland. It is registered at Wrocław, Lower Silesian Voivodeship, Poland.
Mariusz Cieply is the current CEO of LiveChat. They have also founded this company.
LiveChat is established as a premier AI live chat software tailored for B2B SaaS companies and ecommerce stores. It is designed to facilitate real-time customer support, enhance website engagement, and drive sales across multiple communication channels. Solutions are provided for customer support, sales, marketing, and enterprise needs. Integration with over 200 tools like Shopify and Mailchimp is supported, ensuring seamless workflow. The software is utilized by over 35,000 companies to improve customer satisfaction and automate routine tasks with AI chatbots.
LiveChat's top competitors include Twilio, Genesys and Freshworks.
LiveChat offers LiveChat, ChatBot, HelpDesk, and KnowledgeBase.
LiveChat operates through Text, Inc..
The website of LiveChat receives about 9.2 million visits a month and ranks #3,702 among all websites worldwide.