About SoCoCare
SoCoCare is a company based in San Diego (United States) founded in 2009 was acquired by Five9 in October 2013. SoCoCare operates in a competitive market with competitors including Sparkcentral, Kipsu, Brand Embassy, Engagor and Airwoot, among others.
- Headquarter San Diego, United States
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Sectors
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Funding Insights of SoCoCare
Investors in SoCoCare
SoCoCare has secured backing from 2 investors, including venture fund and institutional investors. Prominent investors backing the company include Five9 and EvoNexus.
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12-18 month incubation programs are provided for startups in California.
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Provider of AI and cloud based contact center suite solutions
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Investor details for SoCoCare
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Investments & Acquisitions by SoCoCare
Investment portfolio details for SoCoCare
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Financial Statements - SoCoCare
Detailed financials for SoCoCare
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Sococare Comparisons
Peer comparison for SoCoCare
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Competitors of SoCoCare
SoCoCare operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Sparkcentral, Kipsu, Brand Embassy, Engagor and Airwoot, among others.
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Social Customer Service Platform
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Texting, chat, and social messaging are provided to customer-focused sectors.
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Social customer inquiries from multiple channels are unified and managed.
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Social media management tool
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Real-time customer support is enabled on social media platforms.
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Twitter conversations are tracked and managed for business teams.
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Detailed competitors of SoCoCare
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Latest news on Sococare
Complete news archive for SoCoCare
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Frequently Asked Questions about SoCoCare
SoCoCare was founded in 2009 and raised its 1st funding round 2 years after it was founded.
SoCoCare is headquartered in San Diego, United States. It is registered at San Diego, California, United States.
Part of Hyfiniti, Cloud based social engagement and mobile customer care solutions. Combines social channels with the ability to reply and direct-message authors all on one unified platform, and mobile customer Care, which adds real-time customer service technology to existing mobile applications. Includes skills based routing, mobile messaging and chat, sentiment feedback, and voice of the customer(VOC) features. Both products offer natural language processing and sentiment analysis capabilities as well. Acquired by Five9 in Oct2013 for an undisclosed amount.
SoCoCare's top competitors include Sparkcentral, Kipsu and Alcmeon.