About SoCoCare
SoCoCare is a company based in San Diego (United States) founded in 2009 was acquired by Five9 in October 2013. SoCoCare operates in a competitive market with competitors including Sparkcentral, Kipsu, Brand Embassy, Engagor and Airwoot, among others.
- Headquarter San Diego, United States
- SectorsTechnology
- Website sococare.com
- Social LinkedIn X
- Acquired by Five9 (Oct 2013)
Funding Insights of SoCoCare
- Total Rounds 1
- Investors Count 1
All 1 funding rounds of SoCoCare with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun 2011 | – | Seed | – | EvoNexus | – |
2 investors in total: 2 institutional.
Investors in SoCoCare
SoCoCare has secured backing from 2 investors, including venture fund and institutional investors. Prominent investors backing the company include Five9 and EvoNexus.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
12-18 month incubation programs are provided for startups in California. | – | evonexus.org | San Diego, United States | |
Provider of AI and cloud based contact center suite solutions | 2001 | five9.com | San Ramon, United States |
Investor details for SoCoCare
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Timeline of SoCoCare
3 dated milestones of SoCoCare across 4 years, from founding to its latest funding, stage changes and deals.
- Founded SoCoCare is founded.
- Funding First funding round.
- Exit Acquired by Five9.
Competitors of SoCoCare
SoCoCare operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Sparkcentral, Kipsu, Brand Embassy, Engagor and Airwoot, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| sparkcentral.com | 2011 | San Francisco, United States | $37.6M | 10 | Social Customer Service Platform | |
| kipsu.com | 2010 | Minneapolis, United States | $565,000 | 66 | Texting, chat, and social messaging are provided to customer-focused sectors. | |
| brandembassy.com | 2011 | London, United Kingdom | $1.0M | 2 | Social customer inquiries from multiple channels are unified and managed. | |
| engagor.com | 2011 | Reston, United States | $2.6M | 2,735 | Social media management tool | |
| airwoot.com | 2012 | Delhi, India | $124,486 | – | Real-time customer support is enabled on social media platforms. | |
| respond.ly | 2013 | Los Angeles, United States | $1.8M | – | Twitter conversations are tracked and managed for business teams. | |
| sotrender.com | 2010 | Warsaw, Poland | $438,980 | – | Social media analytics tools are provided for brands and agencies. | |
| helpsocial.com | 2014 | San Antonio, United States | $2.4M | – | A platform for social customer service solutions. | |
| alcmeon.com | 2011 | Paris, France | $2.3M | – | Social engagement for brands is enhanced by an AI-based platform. | |
| juphy.com | 2018 | Wilmington, United States | $900,000 | – | Platform offering social media customer service software |
Detailed competitors of SoCoCare
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Similar companies to SoCoCare
10 companies that operate in the same segment as SoCoCare (Natural Language & Voice AI), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
OpenAI is engaged in developing advanced artificial intelligence technologies. | 2015 | San Francisco, California, United States | USD 167.95 B | – | – | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
A platform for the AI community to collaborate and build. | 2016 | Paris, France | USD 399.91 M | – | – | |
AI-based voice transcription for meetings is provided via cloud software. | 2016 | Los Altos, California, United States | USD 70 M | – | – | |
AI based text summarization and contextualization software tool | 2015 | San Francisco, California, United States | USD 222.7 M | – | 194 | |
Predictive marketing and sales platform | 1990 | San Francisco, California, United States | USD 332.76 M | – | – | |
Text data analytics platform powered by AI for enterprises. | 2019 | Toronto, Ontario, Canada | USD 1.54 B | – | – | |
Conversational intelligence platform for sales | 2015 | San Francisco, California, United States | USD 100.3 M | – | 90 | |
AI-based dubbing and subtitling solutions are provided for video content. | 2017 | London, England, United Kingdom | USD 536.3 M | – | – | |
SaaS-based language learning solutions are offered through interactive courses. | 2007 | Berlin, Berlin, Germany | USD 34.2 M | – | – |
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Frequently Asked Questions about SoCoCare
SoCoCare was founded in 2009 and raised its 1st funding round 2 years after it was founded.
SoCoCare is headquartered in San Diego, United States. It is registered at San Diego, California, United States.
Part of Hyfiniti, Cloud based social engagement and mobile customer care solutions. Combines social channels with the ability to reply and direct-message authors all on one unified platform, and mobile customer Care, which adds real-time customer service technology to existing mobile applications. Includes skills based routing, mobile messaging and chat, sentiment feedback, and voice of the customer(VOC) features. Both products offer natural language processing and sentiment analysis capabilities as well. Acquired by Five9 in Oct2013 for an undisclosed amount.
SoCoCare's top competitors include Sparkcentral, Kipsu and Alcmeon.
Yes. SoCoCare was acquired by Five9 in October 2013.