About SoCoCare
SoCoCare is a company based in San Diego (United States) founded in 2009 was acquired by Five9 in October 2013.. SoCoCare operates in a competitive market with competitors including Sparkcentral, Kipsu, Brand Embassy, Engagor and Airwoot, among others.
- Headquarter San Diego, United States
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Sectors
Technology
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Phone
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Website
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Social
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Funding Insights of SoCoCare
- Total Funding Total Funding
- Total Rounds 1
- Last Round Last Round
- First Round First Round
- Investors Count 1
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun, 2011 | Amount | Seed - SoCoCare | Valuation | EvoNexus |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in SoCoCare
SoCoCare has secured backing from 2 investors, including venture fund and institutional investors. Prominent investors backing the company include Five9 and EvoNexus. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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12-18 month incubation programs are provided for startups in California.
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Founded Year | Domain | Location | |
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Provider of AI and cloud based contact center suite solutions
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by SoCoCare
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - SoCoCare
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Sococare Comparisons
Competitors of SoCoCare
SoCoCare operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Sparkcentral, Kipsu, Brand Embassy, Engagor and Airwoot, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Social Customer Service Platform
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Texting, chat, and social messaging are provided to customer-focused sectors.
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| domain | founded_year | HQ Location |
Social customer inquiries from multiple channels are unified and managed.
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Social media management tool
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| domain | founded_year | HQ Location |
Real-time customer support is enabled on social media platforms.
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| domain | founded_year | HQ Location |
Twitter conversations are tracked and managed for business teams.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about SoCoCare
When was SoCoCare founded?
SoCoCare was founded in 2009 and raised its 1st funding round 2 years after it was founded.
Where is SoCoCare located?
SoCoCare is headquartered in San Diego, United States. It is registered at San Diego, California, United States.
What does SoCoCare do?
Part of Hyfiniti, Cloud based social engagement and mobile customer care solutions. Combines social channels with the ability to reply and direct-message authors all on one unified platform, and mobile customer Care, which adds real-time customer service technology to existing mobile applications. Includes skills based routing, mobile messaging and chat, sentiment feedback, and voice of the customer(VOC) features. Both products offer natural language processing and sentiment analysis capabilities as well. Acquired by Five9 in Oct2013 for an undisclosed amount.
Who are the top competitors of SoCoCare?
SoCoCare's top competitors include Sparkcentral, Kipsu and Alcmeon.
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