About Sparkcentral
Sparkcentral is a company based in San Francisco (United States) founded in 2011 was acquired by Hootsuite in January 2021.. Sparkcentral has raised $37.63 million across 4 funding rounds from investors including Hootsuite, Social Capital and LRM. The company has 10 employees as of December 31, 2022. Sparkcentral offers products and services including Hootsuite Streams, Engagement Tools, AI Content Creation, and Inbox and Messaging. Sparkcentral operates in a competitive market with competitors including RingCentral, Avaya, Vonage, Bandwidth and Route Mobile, among others.
- Headquarter San Francisco, United States
- Employees 10 as on 31 Dec, 2022
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Sparkcentral, Inc.
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Products & Services of Sparkcentral
Sparkcentral offers a comprehensive portfolio of products and services, including Hootsuite Streams, Engagement Tools, AI Content Creation, and Inbox and Messaging. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Custom feeds for tracking social media activities and engagements.
Automates responses and boosts audience interactions on social networks.
Generates captions and optimizes posts for higher engagement rates.
Manages private messages and public comments in one dashboard.
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Funding Insights of Sparkcentral
Sparkcentral has successfully raised a total of $37.63M across 4 strategic funding rounds. The most recent funding activity was a Series C round of $20 million completed in November 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 4
- Last Round Series C — $20.0M
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First Round
First Round
(19 Mar 2012)
- Investors Count 7
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Nov, 2016 | Amount | Series C - Sparkcentral | Valuation | LRM | |
| Jan, 2015 | Amount | Series B - Sparkcentral | Valuation | Split Rock Partners | |
| Aug, 2013 | Amount | Series A - Sparkcentral | Valuation | Jackson Square Ventures |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Sparkcentral
Sparkcentral has secured backing from 8 investors, including venture fund and angel investors. Prominent investors backing the company include Hootsuite, Social Capital and LRM. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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LRM is engaged in providing risk capital and smart money to businesses in Limburg.
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US venture capital investments are made across all stages.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Sparkcentral
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Sparkcentral
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Sparkcentral Comparisons
Competitors of Sparkcentral
Sparkcentral operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as RingCentral, Avaya, Vonage, Bandwidth and Route Mobile, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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Cloud-based unified communication solutions are offered to diverse sectors.
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Cloud-based unified communication software is delivered for businesses.
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Provider of contact center business communication solutions
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VoIP communication management is facilitated via a cloud-based enterprise platform.
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Cloud-based CPaaS solutions are delivered for customer engagement.
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Real-time communication and conversational AI solutions are provided by Agora.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Sparkcentral
Frequently Asked Questions about Sparkcentral
When was Sparkcentral founded?
Sparkcentral was founded in 2011 and raised its 1st funding round 1 year after it was founded.
Where is Sparkcentral located?
Sparkcentral is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Is Sparkcentral a funded company?
Sparkcentral is a funded company, having raised a total of $37.63M across 4 funding rounds to date. The company's 1st funding round was a Series A of $4.5M, raised on Mar 19, 2012.
How many employees does Sparkcentral have?
As of Dec 31, 2022, the latest employee count at Sparkcentral is 10.
What does Sparkcentral do?
Sparkcentral was founded in 2011 in San Francisco, United States, and operates in the social customer service sector. A platform is provided for enterprises to handle interactions over social media, with support for unified engagement across channels, real-time customer segmentation, and proactive outreach. Integration with third-party software is facilitated, and clients such as Uber, Lyft, Dropbox, and Emirates are served.
Who are the top competitors of Sparkcentral?
Sparkcentral's top competitors include Agora, Bandwidth and RingCentral.
What products or services does Sparkcentral offer?
Sparkcentral offers Hootsuite Streams, Engagement Tools, AI Content Creation, and Inbox and Messaging.
Who are Sparkcentral's investors?
Sparkcentral has 8 investors. Key investors include Hootsuite, Social Capital, LRM, Group MC, and Split Rock Partners.
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