Sparkcentral

San Francisco, United States Founded: 2011 • Age: 15 yrs Acquired By Hootsuite
Social Customer Service Platform
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About Sparkcentral

Sparkcentral is a company based in San Francisco (United States) founded in 2011 was acquired by Hootsuite in January 2021.. Sparkcentral has raised $37.63 million across 4 funding rounds from investors including Hootsuite, Social Capital and LRM. The company has 10 employees as of December 31, 2022. Sparkcentral offers products and services including Hootsuite Streams, Engagement Tools, AI Content Creation, and Inbox and Messaging. Sparkcentral operates in a competitive market with competitors including RingCentral, Avaya, Vonage, Bandwidth and Route Mobile, among others.

  • Headquarter San Francisco, United States
  • Employees 10 as on 31 Dec, 2022
  • Sectors
    Technology
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Sparkcentral, Inc.
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $37.63 M (USD)

    in 4 rounds

  • Latest Funding Round
    $20 M (USD), Series C

    Nov 18, 2016

  • Investors
    Hootsuite

    & 7 more

  • Employee Count
    10

    as on Dec 31, 2022

  • Acquired by
    Hootsuite

    (Jan 06, 2021)

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Products & Services of Sparkcentral

Sparkcentral offers a comprehensive portfolio of products and services, including Hootsuite Streams, Engagement Tools, AI Content Creation, and Inbox and Messaging. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Custom feeds for tracking social media activities and engagements.

Automates responses and boosts audience interactions on social networks.

Generates captions and optimizes posts for higher engagement rates.

Manages private messages and public comments in one dashboard.

People of Sparkcentral
Headcount 1000-5000
Employee Profiles 147
Board Members and Advisors 5
Employee Profiles
People
Scott Cassano
Senior Account Director
People
Brigitta Szabo
Senior Account Manager
People
Kara N.
Senior Account Executive
People
Rodney Allen
Sales Leader

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Board Members and Advisors
people
Jeff Lieberman
Board Member
people
Dave Singh
Board Member
people
Christiane Pendarvis
Board Member
people
Ryan Holmes
Board Member

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Funding Insights of Sparkcentral

Sparkcentral has successfully raised a total of $37.63M across 4 strategic funding rounds. The most recent funding activity was a Series C round of $20 million completed in November 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 4
  • Last Round Series C — $20.0M
  • First Round

    (19 Mar 2012)

  • Investors Count 7
Date Amount Transaction Name Valuation Lead Investors Investors
Nov, 2016 Amount Series C - Sparkcentral Valuation LRM
Jan, 2015 Amount Series B - Sparkcentral Valuation Split Rock Partners
Aug, 2013 Amount Series A - Sparkcentral Valuation Jackson Square Ventures
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Sparkcentral

Sparkcentral has secured backing from 8 investors, including venture fund and angel investors. Prominent investors backing the company include Hootsuite, Social Capital and LRM. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Angel
Investor Description Founded Year Domain Location
LRM is engaged in providing risk capital and smart money to businesses in Limburg.
Founded Year Domain Location
-
Founded Year Domain Location
US venture capital investments are made across all stages.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Sparkcentral

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Sparkcentral

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Sparkcentral Comparisons

Employees
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Competitors of Sparkcentral

Sparkcentral operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as RingCentral, Avaya, Vonage, Bandwidth and Route Mobile, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Cloud-based unified communication solutions are offered to diverse sectors.
domain founded_year HQ Location
Cloud-based unified communication software is delivered for businesses.
domain founded_year HQ Location
Provider of contact center business communication solutions
domain founded_year HQ Location
VoIP communication management is facilitated via a cloud-based enterprise platform.
domain founded_year HQ Location
Cloud-based CPaaS solutions are delivered for customer engagement.
domain founded_year HQ Location
Real-time communication and conversational AI solutions are provided by Agora.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Frequently Asked Questions about Sparkcentral

When was Sparkcentral founded?

Sparkcentral was founded in 2011 and raised its 1st funding round 1 year after it was founded.

Where is Sparkcentral located?

Sparkcentral is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.

Is Sparkcentral a funded company?

Sparkcentral is a funded company, having raised a total of $37.63M across 4 funding rounds to date. The company's 1st funding round was a Series A of $4.5M, raised on Mar 19, 2012.

How many employees does Sparkcentral have?

As of Dec 31, 2022, the latest employee count at Sparkcentral is 10.

What does Sparkcentral do?

Sparkcentral was founded in 2011 in San Francisco, United States, and operates in the social customer service sector. A platform is provided for enterprises to handle interactions over social media, with support for unified engagement across channels, real-time customer segmentation, and proactive outreach. Integration with third-party software is facilitated, and clients such as Uber, Lyft, Dropbox, and Emirates are served.

Who are the top competitors of Sparkcentral?

Sparkcentral's top competitors include Agora, Bandwidth and RingCentral.

What products or services does Sparkcentral offer?

Sparkcentral offers Hootsuite Streams, Engagement Tools, AI Content Creation, and Inbox and Messaging.

Who are Sparkcentral's investors?

Sparkcentral has 8 investors. Key investors include Hootsuite, Social Capital, LRM, Group MC, and Split Rock Partners.

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