About Conversocial
Conversocial is a company based in New York (United States) founded in 2009 was acquired by Verint in August 2021. Conversocial has raised $22.85 million across 5 funding rounds from investors including Verint, Dawn Capital and Draper Esprit. Conversocial has completed 2 acquisitions, including Assi and Hipmob. Conversocial offers products and services including Verint Messaging and Intelligent Virtual Assistants. Conversocial operates in a competitive market with competitors including Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
Products & Services of Conversocial
Conversocial offers a comprehensive portfolio of products and services, including Verint Messaging and Intelligent Virtual Assistants.
Platform for unified customer conversations and intelligent routing
Bots that resolve queries and enable seamless agent handoffs
Apps and channels of Conversocial
its YouTube channel VerintTV has 3.3K subscribers and 30 videos.
Videos from Conversocial
The most watched videos on Conversocial's YouTube channel, VerintTV (3.3K subscribers). Click a video to play it here.
More on VerintTV.
Funding Insights of Conversocial
Conversocial has successfully raised a total of $22.85M across 5 strategic funding rounds. The most recent funding activity was a Series B round of $11 million completed in October 2015. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $22.85M
- Total Rounds 5
- Last Round Series B — $11M
- First Round $2.4M
(May 2011)
- Investors Count 4
All 5 funding rounds of Conversocial with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Oct 2015 | $11M | Series B | – | Dawn Capital | |
| Jul 2014 | $5M | Series A | – | Matt Arnold | |
| May 2013 | $3.2M | Series A | – | Octopus Ventures | – |
| Sep 2012 | $1.25M | Series A | – | Draper Esprit | – |
| May 2011 | $2.4M | Series A | – | Draper Esprit | – |
5 investors in total: 4 institutional and 1 angel.
Investors in Conversocial
Conversocial has secured backing from 5 investors, including venture fund, angel, and institutional investors. Prominent investors backing the company include Verint, Dawn Capital and Draper Esprit.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Dawn Capital is focused on investing in European software startups. | 2007 | dawncapital.com | London, United Kingdom | |
Venture capital investment and support for founders in technology and health sectors. | – | octopusventures.com | - | |
Stage agnostic VC firm investing globally | 2004 | draperesprit.com | London, United Kingdom | |
AI-powered customer experience automation solutions are provided by Verint. | 1994 | verint.com | Melville, United States | |
MA Matt Arnold | - | – | unknown_52a3265e2b99465eb | - |
Investor details for Conversocial
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
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People of Conversocial
393 people are tracked at Conversocial (158 in leadership, 6 in board & advisors, 229 in team).
| Name | Role | Group |
|---|---|---|
Peter Fante | Chief Administrative Officer | Leadership |
David Donatelli | Global Vice President, Customer Support | Leadership |
Philip Ives | VP - Global Customer Support And Technical Enablement | Leadership |
Elan Moriah | President, Customer Engagement Solutions | Leadership |
Henry Zektser | Vp, Cloud Architecture | Leadership |
Rosemarie Flore | Vp, Americas Regional Controller | Leadership |
Danielle Garmon | Vice President, Corporate Fp&a | Leadership |
Itamar H. | VP Marketing And Growth | Leadership |
Chris Szala | Vice President, Sales (uk, Middle East, South Africa) | Leadership |
Dean D. | Director | Leadership |
Mary Lou Joseph | Director, Content Marketing | Leadership |
Katie Sieck | Senior Director, Marketing | Leadership |
Jon Shiel | Senior Director, Product Support | Leadership |
Iain Barrett | Director, Solutions Architecture APAC | Leadership |
Nick Nonini | Managing Director, EMEA | Leadership |
Jaime Meritt | Chief Product Officer | Leadership |
Moshe Villaizan | Sr. Director, Architecture | Leadership |
Osnat Minz Shomrony | Director Of Architecture ( Interaction Analytics Group) | Leadership |
Jim Whatton | Vice President Presales Americas | Leadership |
Lucia Caron | Sr. Director, Product Support | Leadership |
373 more people are available in the full profile.
Complete people profiles for Conversocial
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
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Investments & Acquisitions by Conversocial
Conversocial has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Assi and Hipmob.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Automated chat platform for booking business services is offered. | assi.st | New York, United States | 2015 | Mar 2019 | •••• | |
Live chat software is provided for websites and mobile apps. | hipmob.com | Palo Alto, United States | 2012 | Mar 2017 | •••• |
Complete acquisition details for Conversocial
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
- Deal sources
- Complete history
- Exports
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Timeline of Conversocial
6 dated milestones of Conversocial across 12 years, from founding to its latest funding, stage changes and deals.
Competitors of Conversocial
Conversocial operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $642.33M | 1,089 | Provider of contact center business communication solutions | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| unify.com | 2008 | Munich, Germany | – | – | Unified communications software is developed and deployed for enterprises. |
Detailed competitors of Conversocial
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
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Web traffic of Conversocial
The website of Conversocial (conversocial.com) receives about 7.5K visits a month and ranks #994,108 among all websites worldwide, #2,201 in Online Marketing.
- Monthly visits7.5K
▼ 48.8% vs previous month
- Global rank#994,108
among all websites
- Category rank#2,201
Business and Consumer Services · Online Marketing
- Bounce rate21%
- Pages per visit12.2
- Average visit29 min 21 sec
- DevicesDesktop 40% · Mobile 60%
Websites whose visitors overlap most with Conversocial. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
chinwag.com | chinwag.com | 100% | – | – | – |
| promoqube.com | 94% | – | – | View details | |
| socialmediaexplorer.com | 86% | – | #169,442 | View details | |
allfacebook.de | allfacebook.de | 60% | – | #9,956,322 | – |
| vaynermedia.com | 60% | 75.8K | #511,684 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 8 similar websites and full traffic analytics for Conversocial
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 8 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Conversocial
Complete news archive for Conversocial
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Conversocial
10 companies that operate in the same segment as Conversocial (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about Conversocial
Conversocial was founded in 2009 and raised its 1st funding round 2 years after it was founded.
Conversocial is headquartered in New York, United States. It is registered at New York, New York, United States.
Conversocial is a funded company, having raised a total of $22.85M across 5 funding rounds to date. The company's 1st funding round was a Series A of $2.4M, raised on May 2011.
Conversocial was founded in 2009 in New York, United States, within the customer support technology sector. A platform is operated to deliver omnichannel solutions, incorporating bot and messaging tools for interactions via social media, WhatsApp, SMS, and other channels. Customer support teams are enabled to manage communications efficiently. Services are structured on a subscription basis, focusing on multi-channel engagement.
Conversocial's top competitors include Twilio, Genesys and Freshworks.
Conversocial offers Verint Messaging and Intelligent Virtual Assistants.
Conversocial has 5 investors. Key investors include Verint, Dawn Capital, Draper Esprit, Octopus Ventures, and Matt Arnold.
Conversocial operates through Conversocial, Inc..
Yes. Conversocial was acquired by Verint in August 2021.