About Avaya
Avaya is a publicly listed company based in Durham (United States) founded in 2000, and was acquired by Silver Lake in June 2007. Cloud-based unified communication software is delivered for businesses. It operates in the Technology and Telecommunications sectors. Avaya has raised $400.88 million across 5 funding rounds from investors including RingCentral, United States Department of Agriculture and TPG. The company has 11,704 employees. Avaya has completed 15 acquisitions, including Adomo, Agile NZ and Aurix. Avaya was last valued at $8.2 billion in June 2007. Its chief executive, as recorded, is Alan Masarek. Its website avaya.com draws about 432 thousand monthly visits. Its focus areas include Enterprise Applications, Enterprise Collaboration, Communication and UCaaS. Its competitors include Twilio, RingCentral and Genesys; 3 of its 3 listed competitors have raised funding.
Company details
Avaya was founded in 2000 and is headquartered in Durham, United States. Operations focus on the unified communications sector, where cloud-based platforms are provided for contact centers. Features such as intelligent routing, self-service options, and real-time reporting are included. Secure open source frameworks are leveraged, with controls implemented to address vulnerabilities outlined in OWASP guidelines. Services support business communication needs across various geographies.
- Headquarters Durham, United States
- Employees 11,704
- Stage Public
- SectorsTechnologyTelecommunications
- Website category Computers Electronics and Technology · Telecommunications
- Email••••••••
- Phone•••• ••••
- Website avaya.com/en
- Social LinkedIn X Facebook YouTube
- Acquired by Silver Lake (Jun 2007)
- Annual Revenue$2.49 B (USD)as on Sep 30, 2022
- Net Profit-$2.1 B (USD)as on Sep 30, 2022
- EBITDA-$1.66 B (USD)as on Sep 30, 2022
- Total Equity Funding$400.88M (USD)
in 5 rounds
- Latest Funding Round$125M (USD), Post-IPO
Oct 2019
- InvestorsRingCentral
& 8 more
- Employee Count11,704
- Investments & AcquisitionsAdomo
& 14 more
- Acquired bySilver Lake
(Jun 2007)
Apps and channels of Avaya
its YouTube channel Avaya has 13.6K subscribers and 27 videos.
Videos from Avaya
The most watched videos on Avaya's YouTube channel, Avaya (13.6K subscribers). Click a video to play it here.
More on Avaya.
Funding Insights of Avaya
Avaya has successfully raised a total of $400.88M across 5 strategic funding rounds. The most recent funding activity was a Post-IPO round of $125 million completed in October 2019. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $400.88M
- Total Rounds 5
- Last Round Post-IPO — $125M
- First Round $400M
(Jan 2002)
- Investors Count 9
All 5 funding rounds of Avaya with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Oct 2019 | $125M | Post-IPO | – | – | |
| Nov 2011 | $876,393 | Private Equity Round | – | – | – |
| Mar 2011 | Grant | – | – | ||
| Feb 2010 | Grant | – | – | ||
| Jan 2002 | $400M | Private Equity Round | – | Warburg Pincus | – |
Last known valuation $8.2B (Jun 2007). 9 investors in total: 9 institutional.
Investors in Avaya
Avaya has secured backing from 9 investors, including institutional and venture fund investors. Prominent investors backing the company include RingCentral, United States Department of Agriculture and TPG.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Multi-stage private equity investments are pursued across diverse sectors. | 1966 | warburgpincus.com | New York, United States | |
Technology investing and private equity firm focused on partnerships. | silverlake.com | |||
Fund of funds focused on pre-seed and seed-stage companies | 1992 | tpg.com | Fort Worth, United States | |
Private equity firm focused on acquisitions | stockwellcapital.com | Austin, United States | ||
Private equity investment firm focused on buyouts | alpinvest.com | Amsterdam, Netherlands | ||
Private equity investment firm based out of USA | valueact.com | San Francisco, United States | ||
Cloud-based unified communication solutions are offered to diverse sectors. | 1999 | ringcentral.com | Belmont, United States | |
Leadership is provided on agriculture, food, and rural development matters. | 1862 | usda.gov | ||
Pension fund assets are managed for sustainable long-term growth. | 1997 | cppinvestments.com | Toronto, Canada |
Investor details for Avaya
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People of Avaya
404 people are tracked at Avaya (117 in leadership, 5 in board & advisors, 282 in team); the tracked headcount is 11,704.
| Name | Role | Group |
|---|---|---|
Alan Masarek | CEO | Leadership |
Matt King | Partner Sales Manager SISP | Leadership |
Kimberly Starai | Director, North America Customer Success | Leadership |
Matt Turk | Director Of Sales For MTA Accounts | Leadership |
Holly Welty | Technical Support Director | Leadership |
John Grande | Solutions Consultant Director | Leadership |
Brett Franck | Service Director, Global Services & Success | Leadership |
Chris Dickson | Vice President Of Channels (americas) | Leadership |
George Girgis | Sr. Director Global Revenue At Avaya | Leadership |
Patrick Dennis | CEO | Leadership |
Kenneth Lynn Cook | Client Solutions Director | Leadership |
Marcos Fujisawa | Vice President Of Engineering | Leadership |
Alexander Parkhomenko | Vice President Of Sales | Leadership |
Carsten Schulz | Head Of Small & Medium Enterprises Sales | Leadership |
Roberto Schmidl | Global Vice President Customer Success And Renewals | Leadership |
Jeff Karas | Sr Director, Product Management - Workforce Engagement Management & Analytics | Leadership |
Mike Kirchmaier | Client Solutions Director | Leadership |
Danny Drew | EMEA / APAC Public Cloud Director | Leadership |
Michele Molne | Senior Director Finance - Global Business Operations | Leadership |
Frank Kirsch | Head Of Ccaas Sales | Leadership |
384 more people are available in the full profile.
Complete people profiles for Avaya
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Investments & Acquisitions by Avaya
Avaya has strategically engaged in corporate development activities, having acquired 15 companies. Notable acquisitions include Adomo, Agile NZ and Aurix.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
AI and cloud-based contact center solutions are provided. | edify.cx | Carmel, United States | 2018 | May 2024 | •••• | |
Cloud-based platform for contact center communications is provided. | ctsuite.io | Cedar Park, United States | 2007 | Aug 2021 | •••• | |
Cloud Contact Center as a Service | spoken.com | Seattle, United States | 2005 | Jan 2018 | •••• | |
Secure communication solutions for messaging and cloud collaboration are provided. | esna.com | Richmond Hill, Canada | 1989 | May 2015 | •••• | |
A workforce optimization suite for contact centers is provided. | knoahsoft.com | Ann Arbor, United States | 2005 | Apr 2015 | •••• | |
Unified communication and contact center management solutions are provided. | itnv.com | Petah Tikva, Israel | 2001 | Oct 2013 | •••• | |
Video conferencing technologies are delivered over IP and wireless networks. | radvision.com | Fair Lawn, United States | 1992 | Mar 2012 | $230M | |
Speech analytics and audio data mining technology | aurix.com | Malvern, United Kingdom | 2005 | Oct 2011 | •••• | |
Security and session border control for unified communications delivered. | sipera.com | Richardson, United States | 2003 | Oct 2011 | •••• | |
Clinically supported nutritional ingredients are developed for health and wellness. | konftel.com | Umea, Sweden | 1988 | Jan 2011 | $15M |
Complete acquisition details for Avaya
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Timeline of Avaya
15 dated milestones of Avaya across 24 years, from founding to its latest funding, stage changes and deals.
- Founded Avaya is founded.
- Funding First funding round of $400.0M.
- Exit Acquired by Silver Lake.
- Acquisition Acquires Konftel.
- Acquisition Acquires Sipera.
- Acquisition Acquires Aurix.
- Acquisition Acquires RADVISION.
- Acquisition Acquires ITNavigator.
- Acquisition Acquires KnoahSoft.
- Acquisition Acquires Esna.
- IPO Lists on the stock exchange (IPO).
- Acquisition Acquires Spoken Communication.
- Funding Latest funding round, Post-IPO, of $125.0M.
- Acquisition Acquires CT Suite.
- Acquisition Acquires Edify Labs.
Competitors of Avaya
Avaya has 3 listed competitors in our database, 3 of them funded. They include Twilio, RingCentral and Genesys.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| ringcentral.com | 1999 | Belmont, United States | $44M | 4,084 | Cloud-based unified communication solutions are offered to diverse sectors. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. |
Detailed competitors of Avaya
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Web traffic of Avaya
The website of Avaya (avaya.com) receives about 432.4K visits a month and ranks #115,660 among all websites worldwide, #870 in Telecommunications.
- Monthly visits432.4K
▲ 6.4% vs previous month
- Unique visitors120.7K
per month
- Global rank#115,660
among all websites
- Category rank#870
Computers Electronics and Technology · Telecommunications
- Bounce rate41%
- Pages per visit3.5
- Average visit2 min 44 sec
- DevicesDesktop 67% · Mobile 33%
Websites whose visitors overlap most with Avaya. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
ipofficeinfo.com | ipofficeinfo.com | 100% | – | ||
| devconnectprogram.com | 99% | View details | |||
| esi-estech.com | 90% | 4.7K | #2,439,402 | View details | |
| fonality.com | 89% | 7.4K | #1,959,997 | View details | |
| virtualpbx.com | 88% | #1,368,019 | View details | ||
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Avaya
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Top companies in Collaboration & Community Tools
3 companies that operate in the same segment as Avaya (Collaboration & Community Tools) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | USD 23.77 B | 30,710 | ||
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 |
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Related news about Avaya
Complete news archive for Avaya
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Frequently Asked Questions about Avaya
Avaya was founded in 2000 and raised its 1st funding round 2 years after it was founded.
Avaya is headquartered in Durham, United States. It is registered at Durham, North Carolina, United States.
Alan Masarek is the CEO of Avaya, as recorded in our data.
Avaya is a funded company, having raised a total of $400.88M across 5 funding rounds to date. The company's 1st funding round was a Private Equity Round of $400M, raised on Jan 2002.
Avaya has 11,704 employees.
Annual revenue of Avaya is $2.49B as on Sep 30, 2022.
Avaya was founded in 2000 and is headquartered in Durham, United States. Operations focus on the unified communications sector, where cloud-based platforms are provided for contact centers. Features such as intelligent routing, self-service options, and real-time reporting are included. Secure open source frameworks are leveraged, with controls implemented to address vulnerabilities outlined in OWASP guidelines. Services support business communication needs across various geographies.
Avaya's top competitors include Twilio, Genesys and RingCentral.
Avaya has 9 investors. Key investors include RingCentral, United States Department of Agriculture, TPG, Warburg Pincus, and CPP Investments.
The valuation of Avaya is $8.2B as of Jun 2007.
Yes. Avaya was acquired by Silver Lake in June 2007.