About Edify Labs
Edify Labs is a Technology company based in Carmel (United States) founded in 2018 by Hemant Luthra, Ashwini Purohit, Cameron Weeks, and Bracken Fields, and was acquired by Avaya in May 2024. AI and cloud-based contact center solutions are provided. Edify Labs has raised $26.89 million across 2 funding rounds from investors including Avaya, First Round Capital and Liquid 2 Ventures. Its chief executive, as recorded, is Cameron Weeks. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Omnichannel. Its legal entity is EDIFY LABS, INC. Its competitors include Twilio, Genesys and Freshworks; 3 of its 3 listed competitors have raised funding.
Company details
Edify Labs was founded in 2018 and is based in Carmel, United States. Contact center solutions driven by AI and cloud technologies are offered, focusing on customer engagement through machine learning. Real-time communication is managed via API integrations with bots, and tools are provided to connect people, systems, and channels within organizations. Features such as IVR, RPA, and IVA are included in the services.
- Headquarters Carmel, United States
- Founders Hemant Luthra, Ashwini Purohit, Cameron Weeks, Bracken Fields
- Stage Acquired
- SectorsTechnology
- Email••••••••
- Phone•••• ••••
- Website edify.cx
- Social LinkedIn X Facebook YouTube
- Acquired by Avaya (May 2024)
- Legal Name Edify Labs, Inc.
Apps and channels of Edify Labs
its YouTube channel Avaya has 13.6K subscribers and 27 videos.
Videos from Edify Labs
The most watched videos on Edify Labs's YouTube channel, Avaya (13.6K subscribers). Click a video to play it here.
More on Avaya.
Funding Insights of Edify Labs
Edify Labs has successfully raised a total of $26.89M across 2 strategic funding rounds. The most recent funding activity was a Series A round of $16.89 million completed in December 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $26.89M
- Total Rounds 2
- Last Round Series A — $16.89M
- First Round $10M
(Oct 2019)
- Investors Count 8
All 2 funding rounds of Edify Labs with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Dec 2022 | $16.89M | Series A | – | – | – |
| Oct 2019 | $10M | Seed | – | First Round Capital |
9 investors in total: 9 institutional.
Investors in Edify Labs
Edify Labs has secured backing from 9 investors, including venture fund and institutional investors. Prominent investors backing the company include Avaya, First Round Capital and Liquid 2 Ventures.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
US focused seed and early-stage VC firm | firstround.com | San Francisco, United States | ||
Venture capital fund focused on seed-stage investment in multiple sectors | liquid2.vc | San Francisco, United States | ||
Limited information is provided about Sealane Ventures' activities. | sealaneventures.com | |||
Investments are directed toward early-stage companies by Bonfire Ventures. | bonfirevc.com | Santa Monica, United States | ||
Seed funding and product council are provided for early-stage companies. | blingcap.com | San Francisco, United States | ||
Seed & early stage tech-focused VC firm investing primarily in the US | pathbreakervc.com | San Francisco, United States | ||
Early-stage tech-focused VC firm investing primarily in the US | anorak.vc | San Francisco, United States | ||
US based VC firm investing in seed stage | moradoventures.com | San Francisco, United States | ||
Cloud-based unified communication software is delivered for businesses. | 2000 | avaya.com | Durham, United States |
Investor details for Edify Labs
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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People of Edify Labs
11 people are tracked at Edify Labs (4 in leadership, 7 in team).
| Name | Role | Group |
|---|---|---|
Hemant Luthra | Co-Founder | Leadership |
Ashwini Purohit | Co-Founder | Leadership |
Cameron Weeks | Co-Founder & CEO | Leadership |
Bracken Fields | Co-Founder & CTO | Leadership |
Karen Konkel | Account Executive | Team |
Joseph Yoo | Node Developer | Team |
Julius O. | DevOps Engineer | Team |
Scott McInnis | Senior Software Engineer | Team |
Kaylee Argyle | Accounting Specialist | Team |
Amber June Conard | Regional Channel Sales Manager | Team |
Kip Wiktorowicz | Sales Development Representative | Team |
Complete people profiles for Edify Labs
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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Timeline of Edify Labs
4 dated milestones of Edify Labs across 6 years, from founding to its latest funding, stage changes and deals.
- Founded Edify Labs is founded.
- Funding First funding round of $10.0M.
- Funding Latest funding round, Series A, of $16.9M.
- Exit Acquired by Avaya.
Competitors of Edify Labs
Edify Labs has 3 listed competitors in our database, 3 of them funded. They include Twilio, Genesys and Freshworks.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. |
Detailed competitors of Edify Labs
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Top companies in Chatbots
3 companies that operate in the same segment as Edify Labs (Chatbots) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
AI-based conversational solutions are provided for user interactions and learning. | 2021 | Menlo Park, California, United States | USD 193 M | 325 |
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Related news about Edify Labs
Complete news archive for Edify Labs
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Frequently Asked Questions about Edify Labs
Edify Labs was founded in 2018 and raised its 1st funding round 1 year after it was founded.
Edify Labs is headquartered in Carmel, United States. It is registered at Carmel, California, United States.
Cameron Weeks is the CEO of Edify Labs, as recorded in our data. They have also founded this company.
Edify Labs is a funded company, having raised a total of $26.89M across 2 funding rounds to date. The company's 1st funding round was a Seed of $10M, raised on Oct 2019.
Edify Labs was founded in 2018 and is based in Carmel, United States. Contact center solutions driven by AI and cloud technologies are offered, focusing on customer engagement through machine learning. Real-time communication is managed via API integrations with bots, and tools are provided to connect people, systems, and channels within organizations. Features such as IVR, RPA, and IVA are included in the services.
Edify Labs's top competitors include Twilio, Genesys and Freshworks.
Edify Labs has 9 investors. Key investors include Avaya, First Round Capital, Liquid 2 Ventures, Sealane Ventures, and Bonfire Ventures.
Edify Labs operates through Edify Labs, Inc..
Yes. Edify Labs was acquired by Avaya in May 2024.