About ITNavigator
ITNavigator is a Technology company based in Petah Tikva (Israel) founded in 2001, and was acquired by Avaya in October 2013. Unified communication and contact center management solutions are provided. The company was acqui-hired. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Omnichannel.
Company details
ITNavigator is a provider of unified communication and contact center management solutions to organizations. Its offerings include NAV360 Admin that integrates and streamlines contact center management and administration; myNAV, an agent dashboard for performance enhancement; A NAV that offers real-time contact center management and performance monitoring; Visual Contact Analyzer for in-depth contact center intelligence and insights; and Social Media Gateway, a cloud-based service designed to mitigate social network-related risks. The company also provides NAV360 UC that helps enterprises to integrate, streamline, and centralize a range of unified communication systems and resources; and Trading Floors that helps financial institutions and trading organizations to eliminate risks. In October 2013, the company was acquired by Avaya inc.
Investors in ITNavigator
ITNavigator has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Avaya.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Cloud-based unified communication software is delivered for businesses. | 2000 | avaya.com | Durham, United States |
Investor details for ITNavigator
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Timeline of ITNavigator
2 dated milestones of ITNavigator across 12 years, from founding to its latest funding, stage changes and deals.
- Founded ITNavigator is founded.
- Exit Acquired by Avaya.
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Frequently Asked Questions about ITNavigator
ITNavigator was founded in 2001.
ITNavigator is headquartered in Petah Tikva, Israel. It is registered at Petah Tikva, Central District, Israel.
ITNavigator is a provider of unified communication and contact center management solutions to organizations. Its offerings include NAV360 Admin that integrates and streamlines contact center management and administration; myNAV, an agent dashboard for performance enhancement; A NAV that offers real-time contact center management and performance monitoring; Visual Contact Analyzer for in-depth contact center intelligence and insights; and Social Media Gateway, a cloud-based service designed to mitigate social network-related risks. The company also provides NAV360 UC that helps enterprises to integrate, streamline, and centralize a range of unified communication systems and resources; and Trading Floors that helps financial institutions and trading organizations to eliminate risks. In October 2013, the company was acquired by Avaya inc.
ITNavigator has 1 investor. Key investors include Avaya.
Yes. ITNavigator was acquired by Avaya in October 2013.