About Hyfiniti
Hyfiniti is a company based in San Diego (United States) founded in 2009 was acquired by Five9 in October 2013. Hyfiniti offers products and services including Vanessa AI Sales Assistant, Lead Sourcing and Qualification, and Personalization and Outreach. Hyfiniti operates in a competitive market with competitors including Sparkcentral, Kipsu, Engagor, Brand Embassy and Airwoot, among others.
- Headquarter San Diego, United States
- SectorsTechnology
- Website hyfiniti.com
- Social LinkedIn X
- Acquired by Five9 (Oct 2013)
Products & Services of Hyfiniti
Hyfiniti offers a comprehensive portfolio of products and services, including Vanessa AI Sales Assistant, Lead Sourcing and Qualification, and Personalization and Outreach.
Automates sales processes from prospecting to deal closing efficiently.
Generates and verifies leads using AI-driven scoring and targeting.
Creates tailored email sequences for effective outbound prospecting.
Investors in Hyfiniti
Hyfiniti has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Five9.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Provider of AI and cloud based contact center suite solutions | 2001 | five9.com | San Ramon, United States |
Investor details for Hyfiniti
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- Complete investor list
- Round participation
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Timeline of Hyfiniti
2 dated milestones of Hyfiniti across 4 years, from founding to its latest funding, stage changes and deals.
- Founded Hyfiniti is founded.
- Exit Acquired by Five9.
Competitors of Hyfiniti
Hyfiniti operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Sparkcentral, Kipsu, Engagor, Brand Embassy and Airwoot, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| sparkcentral.com | 2011 | San Francisco, United States | $37.63M | 10 | Social Customer Service Platform | |
| kipsu.com | 2010 | Minneapolis, United States | $565,000 | 66 | Texting, chat, and social messaging are provided to customer-focused sectors. | |
| engagor.com | 2011 | Reston, United States | $2.6M | 2,735 | Social media management tool | |
| brandembassy.com | 2011 | London, United Kingdom | $1M | 2 | Social customer inquiries from multiple channels are unified and managed. | |
| airwoot.com | 2012 | Delhi, India | $124,486 | – | Real-time customer support is enabled on social media platforms. | |
| sotrender.com | 2010 | Warsaw, Poland | $438,980 | – | Social media analytics tools are provided for brands and agencies. | |
| respond.ly | 2013 | Los Angeles, United States | $1.78M | – | Twitter conversations are tracked and managed for business teams. | |
| alcmeon.com | 2011 | Paris, France | $2.26M | – | Social engagement for brands is enhanced by an AI-based platform. | |
| helpsocial.com | 2014 | San Antonio, United States | $2.4M | – | A platform for social customer service solutions. | |
| juphy.com | 2018 | Wilmington, United States | $900,000 | – | Platform offering social media customer service software |
Detailed competitors of Hyfiniti
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- Full competitor set
- Operating metrics
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Similar companies to Hyfiniti
10 companies that operate in the same segment as Hyfiniti (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about Hyfiniti
Hyfiniti was founded in 2009.
Hyfiniti is headquartered in San Diego, United States. It is registered at San Diego, California, United States.
Hyfiniti was founded in 2009 and is headquartered in San Diego, United States, with additional offices in Atlanta and Madrid. As a holding company, it oversees three brands: Sococare for social engagement and analytics, Hold-Free Networks for virtual queuing and callback services, and InAppCare for mobile customer care platforms that utilize existing smartphone apps for sentiment feedback. Operations focus on customer care solutions in the technology sector.
Hyfiniti's top competitors include Sparkcentral, Kipsu and Alcmeon.
Hyfiniti offers Vanessa AI Sales Assistant, Lead Sourcing and Qualification, and Personalization and Outreach.
Hyfiniti has 1 investor. Key investors include Five9.
Yes. Hyfiniti was acquired by Five9 in October 2013.
