Hyfiniti

San Diego, United States Founded: 2009 • Age: 17 yrs Acquired By Five9
Social analytics and virtual queuing solutions are offered by Hyfiniti.

About Hyfiniti

Hyfiniti is a company based in San Diego (United States) founded in 2009 was acquired by Five9 in October 2013. Hyfiniti offers products and services including Vanessa AI Sales Assistant, Lead Sourcing and Qualification, and Personalization and Outreach. Hyfiniti operates in a competitive market with competitors including Sparkcentral, Kipsu, Engagor, Brand Embassy and Airwoot, among others.

Key Metrics

Products & Services of Hyfiniti

Hyfiniti offers a comprehensive portfolio of products and services, including Vanessa AI Sales Assistant, Lead Sourcing and Qualification, and Personalization and Outreach.

Vanessa AI Sales Assistant
AI Software

Automates sales processes from prospecting to deal closing efficiently.

Lead Sourcing and Qualification
Sales Tools

Generates and verifies leads using AI-driven scoring and targeting.

Personalization and Outreach
Marketing Automation

Creates tailored email sequences for effective outbound prospecting.

Investors in Hyfiniti

Hyfiniti has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Five9.

All
Institutional
InvestorDescriptionFounded YearDomainLocation
Provider of AI and cloud based contact center suite solutions
2001five9.comSan Ramon, United States
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Investor details for Hyfiniti

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Timeline of Hyfiniti

2 dated milestones of Hyfiniti across 4 years, from founding to its latest funding, stage changes and deals.

  1. Founded Hyfiniti is founded.
  2. Exit Acquired by Five9.

Competitors of Hyfiniti

Hyfiniti operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Sparkcentral, Kipsu, Engagor, Brand Embassy and Airwoot, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
sparkcentral.com2011San Francisco, United States$37.63M10
Social Customer Service Platform
kipsu.com2010Minneapolis, United States$565,00066
Texting, chat, and social messaging are provided to customer-focused sectors.
engagor.com2011Reston, United States$2.6M2,735
Social media management tool
brandembassy.com2011London, United Kingdom$1M2
Social customer inquiries from multiple channels are unified and managed.
airwoot.com2012Delhi, India$124,486–
Real-time customer support is enabled on social media platforms.
sotrender.com2010Warsaw, Poland$438,980–
Social media analytics tools are provided for brands and agencies.
respond.ly2013Los Angeles, United States$1.78M–
Twitter conversations are tracked and managed for business teams.
alcmeon.com2011Paris, France$2.26M–
Social engagement for brands is enhanced by an AI-based platform.
helpsocial.com2014San Antonio, United States$2.4M–
A platform for social customer service solutions.
juphy.com2018Wilmington, United States$900,000–
Platform offering social media customer service software
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Detailed competitors of Hyfiniti

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
  • Operating metrics
  • Benchmarks
  • Competitive positioning

Verified entity values are shown only after access is granted.

Similar companies to Hyfiniti

10 companies that operate in the same segment as Hyfiniti (Customer Experience & Support Software), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M1,531
Cloud-based omnichannel customer experience and contact center solutions are delivered.
1990Daly City, California, United StatesUSD 3.01 B–651
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 872.56 MUSD 838.81 M4,400
SaaS platform enables digital adoption and customer self-service.
2013San Jose, California, United StatesUSD 265.51 MUSD 52.03 M836
Cloud-based unified communication solutions including voice and video are provided.
2011San Ramon, California, United StatesUSD 475.91 MUSD 4.12 M110
Provider of AI and cloud based contact center suite solutions
2001San Ramon, California, United StatesUSD 84.1 MUSD 1.15 B3,070
Cloud and AI-based sales enablement platforms are provided for teams.
2010San Diego, California, United StatesUSD 426.5 M––
VoIP communication management is facilitated via a cloud-based enterprise platform.
1999Raleigh, North Carolina, United StatesUSD 21.89 MUSD 753.82 M1,100
Provider of customer communications management platform
2008Stockholm, SwedenUSD 12 MUSD 2.94 B4,080
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Frequently Asked Questions about Hyfiniti

Hyfiniti was founded in 2009.

Hyfiniti is headquartered in San Diego, United States. It is registered at San Diego, California, United States.

Hyfiniti was founded in 2009 and is headquartered in San Diego, United States, with additional offices in Atlanta and Madrid. As a holding company, it oversees three brands: Sococare for social engagement and analytics, Hold-Free Networks for virtual queuing and callback services, and InAppCare for mobile customer care platforms that utilize existing smartphone apps for sentiment feedback. Operations focus on customer care solutions in the technology sector.

Hyfiniti's top competitors include Sparkcentral, Kipsu and Alcmeon.

Hyfiniti offers Vanessa AI Sales Assistant, Lead Sourcing and Qualification, and Personalization and Outreach.

Hyfiniti has 1 investor. Key investors include Five9.

Yes. Hyfiniti was acquired by Five9 in October 2013.

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