About Contactual
Contactual is a company based in Redwood City (United States) founded in 2000 was acquired by 8x8 in September 2011. Contactual has raised $52 million across 2 funding rounds from investors including 8x8, Norwest Venture Partners and Leapfrog Ventures. Contactual operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter Redwood City, United States
-
Sectors
Technology
-
Phone
Locked
-
Website
Locked
-
Social
Locked
- Legal Name Contactual, Inc.
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Funding Insights of Contactual
Contactual has successfully raised a total of $52M across 2 strategic funding rounds. The most recent funding activity was a Series A round of $9 million completed in April 2006. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Contactual
Contactual has secured backing from 5 investors, including institutional and venture fund investors. Prominent investors backing the company include 8x8, Norwest Venture Partners and Leapfrog Ventures.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
|
Venture capital and growth equity firm providing investments and resources to entrepreneurs in various sectors.
|
Locked | Locked | Locked | |
|
Mayfield is focused on AI innovation and venture capital investments.
|
Locked | Locked | Locked | |
|
Life Sciences sector focused early stage VC firm investing primarily in Europe
|
Locked | Locked | Locked |
Investor details for Contactual
Investor domains, locations, round participation, and complete history require an active premium plan.
- Investor domains
- Investor locations
- Funding rounds
- Participation history
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Contactual
Investment portfolio details for Contactual
Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.
- Portfolio identities
- Transaction dates
- Round details
- Investment values
Verified entity values are shown only after access is granted.
Financial Statements - Contactual
Detailed financials for Contactual
Historical revenue, profit, statement rows, ratios, and trend charts require an active premium plan.
- Historical revenue
- Profit trends
- Statement rows
- Financial ratios
Verified entity values are shown only after access is granted.
Contactual Comparisons
Peer comparison for Contactual
Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.
- Named peers
- Headcount comparison
- Funding comparison
- Operating benchmarks
Verified entity values are shown only after access is granted.
Competitors of Contactual
Contactual operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| Locked | Locked | Locked |
Cloud-based omnichannel communication and customer engagement platform is utilized.
|
|
| Locked | Locked | Locked |
Cloud-based omnichannel customer experience and contact center solutions are delivered.
|
|
| Locked | Locked | Locked |
Cloud-based business process management suite solutions are delivered.
|
|
| Locked | Locked | Locked |
Cloud-based unified communication solutions including voice and video are provided.
|
|
| Locked | Locked | Locked |
Cloud-based customer experience management software is provided for brands.
|
|
| Locked | Locked | Locked |
Provider of customer communications management platform
|
Detailed competitors of Contactual
Competitor domains, locations, full profiles, and operating metrics require an active premium plan.
- Domains and locations
- Full company profiles
- Operating metrics
- Competitive positioning
Verified entity values are shown only after access is granted.
Latest news on Contactual
Complete news archive for Contactual
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Contactual
Contactual was founded in 2000 and raised its 1st funding round 1 year after it was founded.
Contactual is headquartered in Redwood City, United States. It is registered at Redwood City, California, United States.
Contactual is a funded company, having raised a total of $52M across 2 funding rounds to date.
Contactual, subsidiary of 8x8 Inc, provides cloud based contact center and interaction management solutions with pay-as-you-go model. Its products include on demand contact center that ties phone, email, and chat communications through an user interface for agents in customer service, technical support, telesales, and internal help desk roles. It serves Fortune 500 companies to small and medium businesses, and distribution partners in the United States, Canada, Europe, Japan, and Australia. It was formerly known as White PJ Inc. and changed its name to Contactual Inc. in 2004.
Contactual's top competitors include Twilio, Genesys and Freshworks.
Contactual has 5 investors. Key investors include 8x8, Norwest Venture Partners, Leapfrog Ventures, Mayfield, and Sofinnova.