About Aceyus
Aceyus is a company based in Charlotte (United States) founded in 2002 was acquired by Five9 in August 2023. Aceyus has raised $4.5 million across 2 funding rounds from investors including Five9 and Cypress Growth Capital. Aceyus offers products and services including Aceyus VUE, Call Center Analytics, and Omnichannel Reporting. Aceyus operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter Charlotte, United States
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Technology
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- Legal Name Aceyus, A Five9, Inc. Company
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Products & Services of Aceyus
Aceyus offers a comprehensive portfolio of products and services, including Aceyus VUE, Call Center Analytics, and Omnichannel Reporting.
Real-time platform for visualizing contact center metrics and data
Tool to gain insights into customer experiences and operations
System for tracking interactions across multiple channels
People of Aceyus
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Funding Insights of Aceyus
Aceyus has successfully raised a total of $4.5M across 2 strategic funding rounds. The most recent funding activity was a Seed round of $1.5 million completed in May 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Aceyus
Aceyus has secured backing from 2 investors, including venture fund and institutional investors. Prominent investors backing the company include Five9 and Cypress Growth Capital.
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Non-dilutive growth capital is provided by Cypress Growth Capital.
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Provider of AI and cloud based contact center suite solutions
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Investor details for Aceyus
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Investments & Acquisitions by Aceyus
Investment portfolio details for Aceyus
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Financial Statements - Aceyus
Detailed financials for Aceyus
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Aceyus Comparisons
Peer comparison for Aceyus
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Competitors of Aceyus
Aceyus operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Provider of customer communications management platform
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Detailed competitors of Aceyus
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Latest news on Aceyus
Complete news archive for Aceyus
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Frequently Asked Questions about Aceyus
Aceyus was founded in 2002 and raised its 1st funding round 17 years after it was founded.
Aceyus is headquartered in Charlotte, United States. It is registered at Charlotte, North Carolina, United States.
Aceyus is a funded company, having raised a total of $4.5M across 2 funding rounds to date.
Aceyus was founded in 2002 in Charlotte, United States, within the contact center intelligence sector. Operations are supported through reporting, contact treatment management, data collection, and transformation services. Analytic tools are utilized to deliver actionable real-time and near real-time data capabilities for operational efficiency. Solutions focus on enhancing contact center performance across various functions.
Aceyus's top competitors include Twilio, Genesys and Freshworks.
Aceyus offers Aceyus VUE, Call Center Analytics, and Omnichannel Reporting.
Aceyus has 2 investors. Key investors include Five9, and Cypress Growth Capital.