About Aceyus
Aceyus is a company based in Charlotte (United States) founded in 2002 was acquired by Five9 in August 2023. Aceyus has raised $4.5 million across 2 funding rounds from investors including Five9 and Cypress Growth Capital. Aceyus offers products and services including Aceyus VUE, Call Center Analytics, and Omnichannel Reporting. Aceyus operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
Products & Services of Aceyus
Aceyus offers a comprehensive portfolio of products and services, including Aceyus VUE, Call Center Analytics, and Omnichannel Reporting.
Real-time platform for visualizing contact center metrics and data
Tool to gain insights into customer experiences and operations
System for tracking interactions across multiple channels
Apps and channels of Aceyus
its YouTube channel Five9 has 2.83K subscribers and 30 videos.
Videos from Aceyus
The most watched videos on Aceyus's YouTube channel, Five9 (2.83K subscribers). Click a video to play it here.
More on Five9.
Funding Insights of Aceyus
Aceyus has successfully raised a total of $4.5M across 2 strategic funding rounds. The most recent funding activity was a Seed round of $1.5 million completed in May 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $4.5M
- Total Rounds 2
- Last Round Seed — $1.5M
- First Round $3M
(Sep 2019)
- Investors Count 1
All 2 funding rounds of Aceyus with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| May 2020 | $1.5M | Seed | – | – | – |
| Sep 2019 | $3M | Seed | – | Cypress Growth Capital | – |
2 investors in total: 2 institutional.
Investors in Aceyus
Aceyus has secured backing from 2 investors, including venture fund and institutional investors. Prominent investors backing the company include Five9 and Cypress Growth Capital.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Non-dilutive growth capital is provided by Cypress Growth Capital. | 2010 | cypressgrowthcapital.com | Dallas, United States | |
Provider of AI and cloud based contact center suite solutions | 2001 | five9.com | San Ramon, United States |
Investor details for Aceyus
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
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People of Aceyus
42 people are tracked at Aceyus (12 in leadership, 30 in team).
| Name | Role | Group |
|---|---|---|
Michael Ary | CEO, President & Co-Founder | Leadership |
Ben Vesta | CTO & Co-Founder | Leadership |
Miles Hammond | Chief Services Officer & Co-Founder | Leadership |
Blair Habuda | CFO | Leadership |
Chris Alfrey | Director Of Care and Operations | Leadership |
Matt Vesta | Director, Sales Engineering | Leadership |
Robb Mikytuck | Director of Professional Services | Leadership |
Dave King | Vice President, Sales | Leadership |
Doug Miracle | Director of Customer Success | Leadership |
Erik Alderton | Director of Development | Leadership |
Matthew Lajiness | Alliance Partner Manager | Leadership |
Michelle Hernandez | Director, Strategic Partners | Co-Selling and Co-Marketing Strategist | Leadership |
Christopher Richardson | Support Engineer | Team |
Joe White | Strategic Account Executive | Team |
Chengchieh Chiu | PS CUSTOM SUPPORT ENGINEER I | Team |
Andrew Thomas | Software Developer III | Team |
Jennifer Deese | Quality Assurance Manager II | Team |
Michael Labedz | Product Development Manager | Team |
Shawnna Sprague | Contract and Operations Manager | Team |
Joe Sweeney | Sales Engineer | Team |
22 more people are available in the full profile.
Complete people profiles for Aceyus
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Aceyus
4 dated milestones of Aceyus across 21 years, from founding to its latest funding, stage changes and deals.
- Founded Aceyus is founded.
- Funding First funding round of $3.0M.
- Funding Latest funding round, Seed, of $1.5M.
- Exit Acquired by Five9.
Competitors of Aceyus
Aceyus operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| sinch.com | 2008 | Stockholm, Sweden | $12M | 7,286 | Provider of customer communications management platform | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $642.33M | 1,089 | Provider of contact center business communication solutions | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. |
Detailed competitors of Aceyus
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Aceyus
The website of Aceyus (aceyus.com) receives about 5.1K visits a month.
- Monthly visits5.1K
▲ 984.2% vs previous month
Websites whose visitors overlap most with Aceyus. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| variphy.com | 100% | 9.7K | #2,403,394 | View details | |
| cameoglobal.com | 72% | – | – | View details | |
 thevoiceman.wordpress.com | thevoiceman.wordpress.com | 64% | – | – | – |
| acqueon.com | 61% | 8.4K | #2,650,555 | View details | |
ucguru.com | ucguru.com | 61% | – | – | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 12 similar websites and full traffic analytics for Aceyus
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 12 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Aceyus
Complete news archive for Aceyus
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Aceyus
10 companies that operate in the same segment as Aceyus (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about Aceyus
Aceyus was founded in 2002 and raised its 1st funding round 17 years after it was founded.
Aceyus is headquartered in Charlotte, United States. It is registered at Charlotte, North Carolina, United States.
Aceyus is a funded company, having raised a total of $4.5M across 2 funding rounds to date. The company's 1st funding round was a Seed of $3M, raised on Sep 2019.
Aceyus was founded in 2002 in Charlotte, United States, within the contact center intelligence sector. Operations are supported through reporting, contact treatment management, data collection, and transformation services. Analytic tools are utilized to deliver actionable real-time and near real-time data capabilities for operational efficiency. Solutions focus on enhancing contact center performance across various functions.
Aceyus's top competitors include Twilio, Genesys and Freshworks.
Aceyus offers Aceyus VUE, Call Center Analytics, and Omnichannel Reporting.
Aceyus has 2 investors. Key investors include Five9, and Cypress Growth Capital.
Aceyus operates through Aceyus, A Five9, Inc. Company.
Yes. Aceyus was acquired by Five9 in August 2023.