About Wysdom AI
Wysdom AI is a Technology company based in Richmond Hill (Canada) founded in 2012, and was acquired by Calabrio in January 2024. Virtual Agent Operations, Tune-Ups Implementation. Wysdom AI has raised $8.5 million across 2 funding rounds from investors including Calabrio, Microsoft Accelerator and ScaleUP Ventures. The company was acqui-hired. Wysdom AI offers products and services including Calabrio ONE, Bot Analytics, and Interaction Analytics. Its focus areas include High Tech, Chatbots, Tech Enabled Services and Chatbot Optimization.
Company details
Wysdom was founded in 2012 and is based in Richmond Hill, Canada. Operations focus on the virtual agent sector, where teams, tools, and data are supplied to clients for launching and managing chatbots. Conversational data is processed by AI experts using optimization tools to train, diagnose, test, and enhance agent performance in customer service, sales, and employee support.
Products & Services of Wysdom AI
Wysdom AI offers a comprehensive portfolio of products and services, including Calabrio ONE, Bot Analytics, and Interaction Analytics.
Unified cloud-based solution for contact center management and analytics
Tools to monitor and enhance chatbot performance and customer interactions
Platform for analyzing voice and chat interactions to gain insights
Funding Insights of Wysdom AI
Wysdom AI has successfully raised a total of $8.5M across 2 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $8.5M
- Total Rounds 2
- First Round $8.5M
(Oct 2017)
- Investors Count 5
All 2 funding rounds of Wysdom AI with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Oct 2018 | Series B | – | Microsoft Accelerator | – | |
| Oct 2017 | $8.5M | Series B | – | ScaleUP Ventures |
6 investors in total: 6 institutional.
Investors in Wysdom AI
Wysdom AI has secured backing from 6 investors, including venture fund investors. Prominent investors backing the company include Calabrio, Microsoft Accelerator and ScaleUP Ventures.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Enterprise startups are accelerated through Microsoft's global mentoring program. | microsoftaccelerator.com | Paris, France | ||
ScaleUP Ventures is focused on early-stage technology investments. | 2016 | suv.vc | Toronto, Canada | |
Venture capital firm investing in Canadian early-stage tech companies and providing access to funds. | brightspark.com | |||
Early-stage tech-focused micro VC firm funding companies in Canada | mantellavp.com | Toronto, Canada | ||
Early-stage technology investments are facilitated by Mindset Ventures. | mindset.ventures | Mountain View, United States | ||
Workforce optimization software for contact centers is developed and provided. | 2007 | calabrio.com | Minneapolis, United States |
Investor details for Wysdom AI
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People of Wysdom AI
16 people are tracked at Wysdom AI (2 in board & advisors, 14 in team).
| Name | Role | Group |
|---|---|---|
Christian G. | Board Director | Board & advisors |
Duncan Hill | Executive Director | Board & advisors |
Alexander Bisgould | Manager, Conversation AI Solutions | Team |
Jason Ford | Implementation Engineer | Team |
Janice Zhang | Technical Product Manager | Team |
Brea Lutton | Sr. Project Manager, Managed Services | Team |
Darion Stewart | Conversational AI Specialist | Team |
Harrison Tratnik | Strategic Conversational AI Consultant | Team |
Jasmine Shanto | Senior Conversation AI Specialist | Team |
Kate Viloria | Conversational AI Specialist | Team |
Kunal Sharma | Program Manager - Conversational AI | Team |
Ashish Kutchi | Senior Conversational AI Specialist | Team |
Pavitra M. | Machine Learning Engineer | Team |
Zhuole Lu | Developer (Machine Learning/Natural Language Processing) | Team |
Robb C. | Conversational AI Program Manager | Team |
Rupali Bali | Software QA Analyst | Team |
Complete people profiles for Wysdom AI
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Timeline of Wysdom AI
4 dated milestones of Wysdom AI across 12 years, from founding to its latest funding, stage changes and deals.
- Founded Wysdom AI is founded.
- Funding First funding round of $8.5M.
- Funding Latest funding round, Series B,.
- Exit Acquired by Calabrio.
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Frequently Asked Questions about Wysdom AI
Wysdom AI was founded in 2012 and raised its 1st funding round 5 years after it was founded.
Wysdom AI is headquartered in Richmond Hill, Canada. It is registered at Richmond Hill, Ontario, Canada.
Wysdom AI is a funded company, having raised a total of $8.5M across 2 funding rounds to date. The company's 1st funding round was a Series B of $8.5M, raised on Oct 2017.
Wysdom was founded in 2012 and is based in Richmond Hill, Canada. Operations focus on the virtual agent sector, where teams, tools, and data are supplied to clients for launching and managing chatbots. Conversational data is processed by AI experts using optimization tools to train, diagnose, test, and enhance agent performance in customer service, sales, and employee support.
Wysdom AI offers Calabrio ONE, Bot Analytics, and Interaction Analytics.
Wysdom AI has 6 investors. Key investors include Calabrio, Microsoft Accelerator, ScaleUP Ventures, Brightspark Ventures, and Mantella Venture Partners.
Yes. Wysdom AI was acquired by Calabrio in January 2024.