About Symmetrics
Symmetrics is a company based in Vancouver (Canada) founded in 1996 was acquired by Calabrio in April 2017.. Symmetrics offers products and services including Calabrio ONE, Workforce Management, Quality Management, and Interaction Analytics. Symmetrics operates in a competitive market with competitors including ThoughtSpot, Tableau, Looker, Calabrio and Devo, among others.
- Headquarter Vancouver, Canada
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Sectors
Technology
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Phone
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Website
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Products & Services of Symmetrics
Symmetrics offers a comprehensive portfolio of products and services, including Calabrio ONE, Workforce Management, Quality Management, and Interaction Analytics. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Unified cloud-based platform for contact center optimization
Software for forecasting and agent scheduling in contact centers
Tools to build better customer interaction experiences
AI-powered analysis of customer conversations for insights
Funding Insights of Symmetrics
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Symmetrics
Symmetrics has secured backing from 1 investor. Prominent investors backing the company include Calabrio. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Workforce optimization software for contact centers is developed and provided.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Investments & Acquisitions by Symmetrics
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Symmetrics
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Symmetrics Comparisons
Competitors of Symmetrics
Symmetrics operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as ThoughtSpot, Tableau, Looker, Calabrio and Devo, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
AI-powered text data analytics platform is provided for enterprises.
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Cloud-based visual analytics and data visualization software are provided.
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| domain | founded_year | HQ Location |
Cloud-based data integration and visualization platforms are provided for enterprises.
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| domain | founded_year | HQ Location |
Workforce optimization software for contact centers is developed and provided.
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| domain | founded_year | HQ Location |
Visual data analytics platform is offered for enterprise insights.
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| domain | founded_year | HQ Location |
Workforce management portal for technology students is developed.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Symmetrics
When was Symmetrics founded?
Symmetrics was founded in 1996.
Where is Symmetrics located?
Symmetrics is headquartered in Vancouver, Canada. It is registered at Vancouver, British Columbia, Canada.
What does Symmetrics do?
In April 2017, Symmetrics was acquired by Calabrio. Symmetrics is a provider of data integration solutions and visualization. Calabrios offerings for integration and visualization use the underlying capabilities of Symmetrics. Calabrio provides reporting and analytics solutions for contact centers. The firms solutions integrate data from multiple sources such as workforce systems, CRM, voice analysis and custom apps for a unified dashboard view. The Calabrio Data Mart serves as a central repository to extract data from disparate sources to provide a data mart for reporting and analytics. The Calabrio data broker integrates real-time contact detail data streams in a single architecture. The Calabrio Info Manager manages contact center information and enables creation, sharing, and management of reports, dashboards, and scorecards. The firms clientele includes Cygnific, Polaris, City of Vancouver, Republic Services, Virteva, and Getronics.
Who are the top competitors of Symmetrics?
Symmetrics's top competitors include Tableau, ThoughtSpot and Looker.
What products or services does Symmetrics offer?
Symmetrics offers Calabrio ONE, Workforce Management, Quality Management, and Interaction Analytics.
Who are Symmetrics's investors?
Symmetrics has 1 investor. Key investors include Calabrio.