
About NetLert
NetLert is a Technology company based in Asheville (United States) founded in 2000. It offers software for call center reporting and analysis in Avaya systems. It operates on a B2B and SaaS model. NetLert offers products and services including N-Focus, N-Focus AES, and N-Focus Plus. Its focus areas include Telecom, Contact Center Tech, Reporting and Avaya Systems. Its legal entity is NetLert Communications. Similar companies include Observe.AI, CallMiner and VoiceBase; 3 of its 3 listed similar companies have raised funding.
Company details
NetLert specializes in developing performance analysis and reporting tools for Avaya-based contact centers, founded in 2000. They provide products like N-Focus series, which offer web-based, real-time reporting and automated alerts to help businesses monitor operations. Based in Asheville, NC, USA, they serve various organizations needing efficient call center solutions, including through reseller programs and direct support.
- Headquarters Asheville, United States
- SectorsTechnology
- Website netlert.com
- Social X Facebook
- Legal Name Netlert Communications
Products & Services of NetLert
NetLert offers a comprehensive portfolio of products and services, including N-Focus, N-Focus AES, and N-Focus Plus.
Web-based reporting for Avaya call center performance analysis.
Cradle-to-grave reporting for comprehensive Avaya system monitoring.
Real-time stats and automated alerts for call center management.
Similar companies to NetLert
NetLert has 3 listed similar companies in our database, 3 of them funded. They include Observe.AI, CallMiner and VoiceBase.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. | |
| callminer.com | 2002 | Waltham, United States | $145.1M | 293 | Cloud and AI-based conversational analytics are delivered by CallMiner. | |
| voicebase.com | 2010 | San Francisco, United States | $10.7M | Speech analytics and transcription services for call centers are provided. |
Detailed similar companies of NetLert
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Web traffic of NetLert
Websites that share an audience with NetLert (netlert.com).
Websites whose visitors overlap most with NetLert. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| symmetrics.com | 100% | View details | |||
| softbase.com | 79% | 1.4K | #13,388,445 | View details |
Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as NetLert (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Frequently Asked Questions about NetLert
NetLert was founded in 2000.
NetLert is headquartered in Asheville, United States. It is registered at Asheville, North Carolina, United States.
NetLert specializes in developing performance analysis and reporting tools for Avaya-based contact centers, founded in 2000. They provide products like N-Focus series, which offer web-based, real-time reporting and automated alerts to help businesses monitor operations. Based in Asheville, NC, USA, they serve various organizations needing efficient call center solutions, including through reseller programs and direct support.
NetLert's top competitors include Observe.AI, CallMiner and VoiceBase.
NetLert offers N-Focus, N-Focus AES, and N-Focus Plus.
NetLert operates through Netlert Communications.