About Echo AI
Echo AI is a company based in San Francisco (United States) founded in 2017 by Alexander Kvamme, Trey Doig, and Alex Kvamme was acquired by Calabrio in December 2024.. Echo AI has raised $32 million across 2 funding rounds from investors including Kleiner Perkins, Calabrio and Insight Partners. The company has 40 employees as of December 31, 2022. Echo AI offers products and services including Conversation Intelligence, Customer Engagement, Analytics & Reporting, and Quality Assurance. Echo AI operates in a competitive market with competitors including BetterWorks, 15Five, Observe.AI, Workday Adaptive Planning and Lattice, among others.
- Headquarter San Francisco, United States
- Employees 40 as on 31 Dec, 2022
- Founders Alexander Kvamme, Trey Doig, Alex Kvamme
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Sectors
Technology
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Email
***********
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Phone
*********
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Website
*********
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Social
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- Legal Name Ttsf, Inc.
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$32 M (USD)
in 2 rounds
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Latest Funding Round
$25 M (USD), Series B
Apr 07, 2021
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Investors
Kleiner Perkins
& 2 more
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Employee Count
40
as on Dec 31, 2022
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Acquired by
Calabrio
(Dec 11, 2024)
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Products & Services of Echo AI
Echo AI offers a comprehensive portfolio of products and services, including Conversation Intelligence, Customer Engagement, Analytics & Reporting, and Quality Assurance. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Analyzes customer interactions for strategic insights.
Detects intent signals to trigger marketing campaigns.
Generates insights from conversation data.
Automates agent interaction evaluations.
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Funding Insights of Echo AI
Echo AI has successfully raised a total of $32M across 2 strategic funding rounds. The most recent funding activity was a Series B round of $25 million completed in April 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 2
- Last Round Series B — $25.0M
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First Round
First Round
(26 Mar 2020)
- Investors Count 2
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Apr, 2021 | Amount | Series B - Echo AI | Valuation |
investors |
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| Mar, 2020 | Amount | Series A - Echo AI | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Echo AI
Echo AI has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include Kleiner Perkins, Calabrio and Insight Partners. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Investment firm scaling software and technology companies from early to late stages.
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Founded Year | Domain | Location | |
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Venture capital firm investing in early-stage tech startups
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Founded Year | Domain | Location | |
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Workforce optimization software for contact centers is developed and provided.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Echo AI
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Echo AI
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Echo Ai Comparisons
Competitors of Echo AI
Echo AI operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as BetterWorks, 15Five, Observe.AI, Workday Adaptive Planning and Lattice, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Online goal setting, tracking and management
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| domain | founded_year | HQ Location |
Employee feedback and reports are managed via a SaaS platform.
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| domain | founded_year | HQ Location |
AI-powered conversation intelligence and automation are provided for contact centers.
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| domain | founded_year | HQ Location |
Cloud-based financial planning and analytics are delivered via SaaS.
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| domain | founded_year | HQ Location |
Cloud-based performance management solutions are offered for employees.
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| domain | founded_year | HQ Location |
Cloud and AI-based conversational analytics are delivered by CallMiner.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Echo Ai
Frequently Asked Questions about Echo AI
When was Echo AI founded?
Echo AI was founded in 2017 and raised its 1st funding round 3 years after it was founded.
Where is Echo AI located?
Echo AI is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Who is the current CEO of Echo AI?
Alexander Kvamme is the current CEO of Echo AI. They have also founded this company.
Is Echo AI a funded company?
Echo AI is a funded company, having raised a total of $32M across 2 funding rounds to date. The company's 1st funding round was a Series A of $7M, raised on Mar 26, 2020.
How many employees does Echo AI have?
As of Dec 31, 2022, the latest employee count at Echo AI is 40.
What does Echo AI do?
Echo AI was founded in 2017 in San Francisco, United States, and operates in the AI sector focused on conversation intelligence. Customer interactions are analyzed to generate data-driven insights, with AI voice assistants employed for automated service and personalized experiences. Agent performance is graded, customer intent is identified, and real-time conversions are facilitated through operational tools. The platform supports businesses in quality assurance and experience enhancement across various industries.
Who are the top competitors of Echo AI?
Echo AI's top competitors include Chorus.ai, Observe.AI and Workday Adaptive Planning.
What products or services does Echo AI offer?
Echo AI offers Conversation Intelligence, Customer Engagement, Analytics & Reporting, and Quality Assurance.
Who are Echo AI's investors?
Echo AI has 3 investors. Key investors include Kleiner Perkins, Calabrio, and Insight Partners.
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