About Echo AI
Echo AI is a Technology company based in San Francisco (United States) founded in 2017 by Alexander Kvamme, Trey Doig, and Alex Kvamme, and was acquired by Calabrio in December 2024. AI based conversation intelligence platform for businesses. Echo AI has raised $32 million across 2 funding rounds from investors including Kleiner Perkins, Calabrio and Insight Partners. The company has 40 employees. Its chief executive, as recorded, is Alexander Kvamme. Echo AI offers products and services including Conversation Intelligence, Customer Engagement, Analytics & Reporting, and Quality Assurance. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Conversational Analytics. Its legal entity is TTSF, INC. Its competitors include BetterWorks, 15Five and Observe.AI; 3 of its 3 listed competitors have raised funding.
Company details
Echo AI was founded in 2017 in San Francisco, United States, and operates in the AI sector focused on conversation intelligence. Customer interactions are analyzed to generate data-driven insights, with AI voice assistants employed for automated service and personalized experiences. Agent performance is graded, customer intent is identified, and real-time conversions are facilitated through operational tools. The platform supports businesses in quality assurance and experience enhancement across various industries.
- Headquarters San Francisco, United States
- Employees 40
- Founders Alexander Kvamme, Trey Doig, Alex Kvamme
- Stage Acquired
- SectorsTechnology
- Email••••••••
- Website echoai.com
- Social LinkedIn X
- Acquired by Calabrio (Dec 2024)
- Legal Name Ttsf, Inc.
- Total Equity Funding$32M (USD)
in 2 rounds
- Latest Funding Round$25M (USD), Series B
Apr 2021
- InvestorsKleiner Perkins
& 2 more
- Employee Count40
- Acquired byCalabrio
(Dec 2024)
Products & Services of Echo AI
Echo AI offers a comprehensive portfolio of products and services, including Conversation Intelligence, Customer Engagement, Analytics & Reporting, and Quality Assurance.
Analyzes customer interactions for strategic insights.
Detects intent signals to trigger marketing campaigns.
Generates insights from conversation data.
Automates agent interaction evaluations.
Funding Insights of Echo AI
Echo AI has successfully raised a total of $32M across 2 strategic funding rounds. The most recent funding activity was a Series B round of $25 million completed in April 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $32M
- Total Rounds 2
- Last Round Series B — $25M
- First Round $7M
(Mar 2020)
- Investors Count 2
All 2 funding rounds of Echo AI with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Apr 2021 | $25M | Series B | – | – | |
| Mar 2020 | $7M | Series A | – | – |
3 investors in total: 3 institutional.
Investors in Echo AI
Echo AI has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include Kleiner Perkins, Calabrio and Insight Partners.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Investment firm scaling software and technology companies from early to late stages. | insightpartners.com | |||
Venture capital firm investing in early-stage tech startups | 1972 | kleinerperkins.com | Menlo Park, United States | |
Workforce optimization software for contact centers is developed and provided. | 2007 | calabrio.com | Minneapolis, United States |
Investor details for Echo AI
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Echo AI
5 people are tracked at Echo AI (3 in leadership, 2 in team); the tracked headcount is 40.
| Name | Role | Group |
|---|---|---|
Alexander Kvamme | Co-Founder & CEO | Leadership |
Trey Doig | Co-Founder | Leadership |
Alex Kvamme | Co-Founder & CEO | Leadership |
Kyu - Han Kim | Research Lead | Team |
Eknoor Kaur | Software Engineer | Team |
Complete people profiles for Echo AI
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Echo AI
4 dated milestones of Echo AI across 7 years, from founding to its latest funding, stage changes and deals.
- Founded Echo AI is founded.
- Funding First funding round of $7.0M.
- Funding Latest funding round, Series B, of $25.0M.
- Exit Acquired by Calabrio.
Competitors of Echo AI
Echo AI has 3 listed competitors in our database, 3 of them funded. They include BetterWorks, 15Five and Observe.AI.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| betterworks.com | 2010 | Palo Alto, United States | $131.93M | 141 | Online goal setting, tracking and management | |
| 15five.com | 2011 | San Francisco, United States | $98.09M | 168 | Employee feedback and reports are managed via a SaaS platform. | |
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. |
Detailed competitors of Echo AI
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Top companies in Sales Force Automation
3 companies that operate in the same segment as Echo AI (Sales Force Automation) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Provider of AI-powered customer relationship management software | 2005 | Cambridge, Massachusetts, United States | USD 100.7 M | USD 3.13 B | 8,250 | |
Contact databases and sales intelligence are supplied to businesses. | 2000 | Vancouver, Washington, United States | USD 32 M | USD 1.25 B | 3,510 | |
Sales prospecting and engagement tools are offered to enterprises. | 2011 | Atlanta, Georgia, United States | USD 246.48 M | 1,121 |
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Related news about Echo Ai
Complete news archive for Echo AI
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Echo AI
Echo AI was founded in 2017 and raised its 1st funding round 3 years after it was founded.
Echo AI is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Alexander Kvamme is the CEO of Echo AI, as recorded in our data. They have also founded this company.
Echo AI is a funded company, having raised a total of $32M across 2 funding rounds to date. The company's 1st funding round was a Series A of $7M, raised on Mar 2020.
Echo AI has 40 employees.
Echo AI was founded in 2017 in San Francisco, United States, and operates in the AI sector focused on conversation intelligence. Customer interactions are analyzed to generate data-driven insights, with AI voice assistants employed for automated service and personalized experiences. Agent performance is graded, customer intent is identified, and real-time conversions are facilitated through operational tools. The platform supports businesses in quality assurance and experience enhancement across various industries.
Echo AI's top competitors include Observe.AI, 15Five and BetterWorks.
Echo AI offers Conversation Intelligence, Customer Engagement, Analytics & Reporting, and Quality Assurance.
Echo AI has 3 investors. Key investors include Kleiner Perkins, Calabrio, and Insight Partners.
Echo AI operates through Ttsf, Inc..
Yes. Echo AI was acquired by Calabrio in December 2024.