About Echo AI
Echo AI is a company based in San Francisco (United States) founded in 2017 by Alexander Kvamme, Trey Doig, and Alex Kvamme was acquired by Calabrio in December 2024. Echo AI has raised $32 million across 2 funding rounds from investors including Kleiner Perkins, Calabrio and Insight Partners. The company has 40 employees as of December 31, 2022. Echo AI offers products and services including Conversation Intelligence, Customer Engagement, Analytics & Reporting, and Quality Assurance. Echo AI operates in a competitive market with competitors including BetterWorks, 15Five, Observe.AI, Workday Adaptive Planning and Lattice, among others.
- Headquarter San Francisco, United States
- Employees 40 as on 31 Dec, 2022
- Founders Alexander Kvamme, Trey Doig, Alex Kvamme
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Ttsf, Inc.
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Annual Revenue
Not available
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Net Profit
Not available
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EBITDA
Not available
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Total Equity Funding
$32 M (USD)
in 2 rounds
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Latest Funding Round
$25 M (USD), Series B
Apr 07, 2021
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Investors
Kleiner Perkins
& 2 more
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Employee Count
40
as on Dec 31, 2022
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Acquired by
Calabrio
(Dec 11, 2024)
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Products & Services of Echo AI
Echo AI offers a comprehensive portfolio of products and services, including Conversation Intelligence, Customer Engagement, Analytics & Reporting, and Quality Assurance.
Analyzes customer interactions for strategic insights.
Detects intent signals to trigger marketing campaigns.
Generates insights from conversation data.
Automates agent interaction evaluations.
People of Echo AI
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Funding Insights of Echo AI
Echo AI has successfully raised a total of $32M across 2 strategic funding rounds. The most recent funding activity was a Series B round of $25 million completed in April 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Echo AI
Echo AI has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include Kleiner Perkins, Calabrio and Insight Partners.
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Workforce optimization software for contact centers is developed and provided.
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Investor details for Echo AI
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- Investor domains
- Investor locations
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Investments & Acquisitions by Echo AI
Investment portfolio details for Echo AI
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- Portfolio identities
- Transaction dates
- Round details
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Financial Statements - Echo AI
Detailed financials for Echo AI
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- Profit trends
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Echo Ai Comparisons
Peer comparison for Echo AI
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- Named peers
- Headcount comparison
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Competitors of Echo AI
Echo AI operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as BetterWorks, 15Five, Observe.AI, Workday Adaptive Planning and Lattice, among others.
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Online goal setting, tracking and management
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Employee feedback and reports are managed via a SaaS platform.
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AI-powered conversation intelligence and automation are provided for contact centers.
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Cloud-based financial planning and analytics are delivered via SaaS.
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Cloud-based performance management solutions are offered for employees.
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Cloud and AI-based conversational analytics are delivered by CallMiner.
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Detailed competitors of Echo AI
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Latest news on Echo Ai
Complete news archive for Echo AI
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- Full article archive
- Source and publication date
- Older coverage
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Frequently Asked Questions about Echo AI
Echo AI was founded in 2017 and raised its 1st funding round 3 years after it was founded.
Echo AI is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Alexander Kvamme is the current CEO of Echo AI. They have also founded this company.
Echo AI is a funded company, having raised a total of $32M across 2 funding rounds to date.
As of Dec 31, 2022, the latest employee count at Echo AI is 40.
Echo AI was founded in 2017 in San Francisco, United States, and operates in the AI sector focused on conversation intelligence. Customer interactions are analyzed to generate data-driven insights, with AI voice assistants employed for automated service and personalized experiences. Agent performance is graded, customer intent is identified, and real-time conversions are facilitated through operational tools. The platform supports businesses in quality assurance and experience enhancement across various industries.
Echo AI's top competitors include Chorus.ai, Observe.AI and Workday Adaptive Planning.
Echo AI offers Conversation Intelligence, Customer Engagement, Analytics & Reporting, and Quality Assurance.
Echo AI has 3 investors. Key investors include Kleiner Perkins, Calabrio, and Insight Partners.