About Mindful
Mindful is a Government & Social Sector company based in Akron (United States) founded in 1995, and was acquired by Medallia in July 2022. Cloud-based tools for civic engagement and citizen interactions are provided. It operates in the Government & Social Sector and Technology sectors. Mindful has completed 1 acquisition, including Callpromise. Its chief executive, as recorded, is Matt DiMaria. Its website getmindful.com draws about 33 thousand monthly visits. Mindful offers products and services including Scheduler, Callback, Handoff, and Feedback. Its focus areas include Enterprise Applications, GovTech, Civic Engagement and Suite. Its legal entity is Virtual Hold Technology Solutions, LLC. Its competitors include Aircall, Bandwidth and Granicus; 3 of its 3 listed competitors have raised funding.
Company details
Mindful was founded in 1995 in Akron, United States, and operates in the civic technology sector. Cloud-based suite solutions are delivered to support government, e-commerce, travel, and hospitality industries. Tools for call scheduling, automated SMS notifications, and analytics are included, along with features enabling citizens to request calls and engage in chats. Operations focus on enhancing civic participation through digital platforms.
- Headquarters Akron, United States
- Stage Acquired
- SectorsGovernment & Social SectorTechnology
- Website category Business and Consumer Services · Online Marketing
- Email••••••••
- Phone•••• ••••
- Website getmindful.com
- Social LinkedIn X Facebook YouTube
- Acquired by Medallia (Jul 2022)
- Legal Name Virtual Hold Technology Solutions, Llc
- Investors
- Investments & Acquisitions
- Acquired byMedallia
(Jul 2022)
Products & Services of Mindful
Mindful offers a comprehensive portfolio of products and services, including Scheduler, Callback, Handoff, and Feedback.
Tool for scheduling calls at convenient times for customers.
Service to convert hold time into scheduled callbacks.
Facilitates smooth data-rich transitions across channels.
Gathers real-time customer feedback to improve experiences.
Apps and channels of Mindful
its YouTube channel Mindful has 266 subscribers and 30 videos.
Videos from Mindful
The most watched videos on Mindful's YouTube channel, Mindful (266 subscribers). Click a video to play it here.
More on Mindful.
Investors in Mindful
Mindful has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Medallia.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
AI powered customer experience management software | 2001 | medallia.com | Pleasanton, United States |
Investor details for Mindful
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People of Mindful
10 people are tracked at Mindful (6 in leadership, 4 in team).
| Name | Role | Group |
|---|---|---|
Matt DiMaria | CEO | Leadership |
Joe Tyrrell | CEO | Leadership |
Ashwin Ballal | EVP & Chief Information Officer | Leadership |
Jimmy Duan | EVP & Chief Customer Officer | Leadership |
Dan Madden | EVP & CFO | Leadership |
Robert Baca | EVP & CTO | Leadership |
Gabriel Benavides | EVP, Global Sales & Operations | Team |
Andy Shinn | Senior Devops Engineer | Team |
Tom Oristian | Principal Engineer | Team |
Samuel Mayaka | Senior Telecommunications Engineer | Team |
Complete people profiles for Mindful
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Investments & Acquisitions by Mindful
Mindful has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Callpromise.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Cloud-based callback software is provided for customer engagement. | callpromise.com | Richmond Hill, United States | 2013 | Jul 2016 | •••• |
Complete acquisition details for Mindful
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Timeline of Mindful
3 dated milestones of Mindful across 27 years, from founding to its latest funding, stage changes and deals.
- Founded Mindful is founded.
- Acquisition Acquires Callpromise.
- Exit Acquired by Medallia.
Competitors of Mindful
Mindful has 3 listed competitors in our database, 3 of them funded. They include Aircall, Bandwidth and Granicus.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| aircall.io | 2014 | New York, United States | $225.55M | 93 | SaaS based call center software solution | |
| bandwidth.com | 1999 | Raleigh, United States | $21.89M | 1,939 | VoIP communication management is facilitated via a cloud-based enterprise platform. | |
| granicus.com | 1999 | Denver, United States | $10.38M | Cloud-based solutions for government transparency and citizen engagement are provided. |
Detailed competitors of Mindful
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Web traffic of Mindful
The website of Mindful (getmindful.com) receives about 33K visits a month and ranks #1,407,133 among all websites worldwide, #3,114 in Online Marketing.
- Monthly visits33K
▲ 45.8% vs previous month
- Unique visitors9.6K
per month
- Global rank#1,407,133
among all websites
- Category rank#3,114
Business and Consumer Services · Online Marketing
- Bounce rate54%
- Pages per visit1.6
- Average visit1 min 06 sec
- DevicesDesktop 9% · Mobile 91%
Websites whose visitors overlap most with Mindful. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| sqmgroup.com | 100% | 39.2K | #702,879 | View details | |
| medallia.com | 89% | 23.9M | #2,073 | View details | |
| plumvoice.com | 60% | 10.1K | #2,525,562 | View details | |
customerservicezone.com | customerservicezone.com | 57% | #11,925,856 | – |
Top companies in GovTech
3 companies that operate in the same segment as Mindful (GovTech) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Axon is focused on developing public safety technology solutions. | 1993 | Scottsdale, Arizona, United States | USD 2.78 B | 4,100 | ||
Administrative tools and civic engagement platforms are provided to governments. | 1999 | San Ramon, California, United States | USD 235.62 M | |||
Cloud-based software for visualizing municipal financial data is provided. | 2012 | Redwood City, California, United States | USD 182.12 M | USD 2.39 M | 90 |
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Related news about Mindful
Complete news archive for Mindful
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Frequently Asked Questions about Mindful
Mindful was founded in 1995.
Mindful is headquartered in Akron, United States. It is registered at Akron, Ohio, United States.
Matt DiMaria is the CEO of Mindful, as recorded in our data.
Mindful was founded in 1995 in Akron, United States, and operates in the civic technology sector. Cloud-based suite solutions are delivered to support government, e-commerce, travel, and hospitality industries. Tools for call scheduling, automated SMS notifications, and analytics are included, along with features enabling citizens to request calls and engage in chats. Operations focus on enhancing civic participation through digital platforms.
Mindful offers Scheduler, Callback, Handoff, and Feedback.
Mindful has made 1 acquisition, including Callpromise.
Mindful has 1 investor. Key investors include Medallia.
Mindful operates through Virtual Hold Technology Solutions, Llc.
Yes. Mindful was acquired by Medallia in July 2022.