About Plum Voice
Plum Voice is a Technology company based in New York (United States) founded in 1999, and was acquired by Sharpen in November 2023. IVR solutions for customer self-service interactions are provided. Its website plumvoice.com draws about 10 thousand monthly visits. Plum Voice offers products and services including Fuse, Conversational AI, Chat, DEV, and Insight. Its focus areas include Enterprise Applications, Customer Service Software, Customer Self Service and IVR. Its legal entity is PLUM GROUP INC. Its competitors include TuVox, Truly and Contact Solutions; 2 of its 3 listed competitors have raised funding.
Company details
PlumVoice offers solutions for customer interactions on self-service IVR. The products include Plum Dev for custom voice application development; Plum Fuse for creating and managing IVR and voice applications; Plum Insight for customer feedback in contact center; Voice Trends for measuring and optimizing automated voice communications. The platform supports 28 languages with a footprint in 85 countries. The clients included BlueCross Blue Shield, Ally, Neustar, Erie Insurance etc.
Products & Services of Plum Voice
Plum Voice offers a comprehensive portfolio of products and services, including Fuse, Conversational AI, Chat, DEV, and Insight.
Environment for building programmable GUI applications quickly.
Understands caller intent for efficient customer interactions.
Enables omnichannel chatbot interactions for businesses.
Programmable system for dynamic voice applications.
Creates omnichannel surveys for customer feedback.
Handles enterprise-level SMS campaign operations.
Apps and channels of Plum Voice
its YouTube channel Plum Voice has 44 subscribers and 13 videos.
Videos from Plum Voice
The most watched videos on Plum Voice's YouTube channel, Plum Voice (44 subscribers). Click a video to play it here.
More on Plum Voice.
Investors in Plum Voice
Plum Voice has secured backing from 1 investor. Prominent investors backing the company include Sharpen.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
A cloud platform is provided for contact center solutions. | 2007 | sharpencx.com | Indianapolis, United States |
Investor details for Plum Voice
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People of Plum Voice
5 people are tracked at Plum Voice (5 in leadership).
| Name | Role | Group |
|---|---|---|
Charlie Newark-French | CEO | Leadership |
Pam Hynes | COO | Leadership |
Caitlin O'Neil | Chief Financial Officer | Leadership |
John Anderson | Director Of Product Management | Leadership |
Cal Taylor | Chief Financial Officer | Leadership |
Complete people profiles for Plum Voice
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Timeline of Plum Voice
2 dated milestones of Plum Voice across 24 years, from founding to its latest funding, stage changes and deals.
- Founded Plum Voice is founded.
- Exit Acquired by Sharpen.
Competitors of Plum Voice
Plum Voice has 3 listed competitors in our database, 2 of them funded. They include TuVox, Truly and Contact Solutions.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| tuvox.com | 2000 | Cupertino, United States | $46.19M | IVR and self-service solutions for inbound and outbound calls | ||
| truly.co | 2013 | San Francisco, United States | $1.52M | 1 | Customer engagement and software driven telephony management solutions | |
| contactsolutions.com | 2002 | Reston, United States | On-demand contact automation solutions including IVR and messaging are provided. |
Detailed competitors of Plum Voice
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Web traffic of Plum Voice
The website of Plum Voice (plumvoice.com) receives about 10.1K visits a month.
- Monthly visits10.1K
▲ 15.4% vs previous month
Websites whose visitors overlap most with Plum Voice. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
voxpilot.com | voxpilot.com | 100% | – | ||
| envox.com | 93% | View details | |||
| quickblox.com | 93% | 21.7K | #1,379,238 | View details | |
| angel.com | 86% | 6.1M | #6,679 | View details | |
| docuphase.com | 85% | 11K | #2,041,336 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Plum Voice
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- Audience overlap
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Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as Plum Voice (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Related news about Plum Voice
Complete news archive for Plum Voice
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Frequently Asked Questions about Plum Voice
Plum Voice was founded in 1999.
Plum Voice is headquartered in New York, United States. It is registered at New York, New York, United States.
PlumVoice offers solutions for customer interactions on self-service IVR. The products include Plum Dev for custom voice application development; Plum Fuse for creating and managing IVR and voice applications; Plum Insight for customer feedback in contact center; Voice Trends for measuring and optimizing automated voice communications. The platform supports 28 languages with a footprint in 85 countries. The clients included BlueCross Blue Shield, Ally, Neustar, Erie Insurance etc.
Plum Voice's top competitors include Truly, TuVox and Contact Solutions.
Plum Voice offers Fuse, Conversational AI, Chat, DEV, and 2 more products and services.
Plum Voice has 1 investor. Key investors include Sharpen.
Plum Voice operates through Plum Group Inc.
Yes. Plum Voice was acquired by Sharpen in November 2023.