About Plum Voice
Plum Voice is a company based in New York (United States) founded in 1999 was acquired by Sharpen in November 2023. Plum Voice offers products and services including Fuse, Conversational AI, Chat, DEV, and Insight. Plum Voice operates in a competitive market with competitors including TuVox, Truly, Contact Solutions, Sonant and Quack, among others.
- Headquarter New York, United States
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Technology
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- Legal Name Plum Group Inc
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Products & Services of Plum Voice
Plum Voice offers a comprehensive portfolio of products and services, including Fuse, Conversational AI, Chat, DEV, and Insight.
Environment for building programmable GUI applications quickly.
Understands caller intent for efficient customer interactions.
Enables omnichannel chatbot interactions for businesses.
Programmable system for dynamic voice applications.
Creates omnichannel surveys for customer feedback.
Handles enterprise-level SMS campaign operations.
People of Plum Voice
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Finance and Accounting
2 people
Leadership Team
1 people
COO Team
1 people
Product Management Team
1 people
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Funding Insights of Plum Voice
Detailed funding history for Plum Voice
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Investors in Plum Voice
Plum Voice has secured backing from 1 investor. Prominent investors backing the company include Sharpen.
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A cloud platform is provided for contact center solutions.
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Investor details for Plum Voice
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Investments & Acquisitions by Plum Voice
Investment portfolio details for Plum Voice
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Financial Statements - Plum Voice
Detailed financials for Plum Voice
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Plum Voice Comparisons
Peer comparison for Plum Voice
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Competitors of Plum Voice
Plum Voice operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as TuVox, Truly, Contact Solutions, Sonant and Quack, among others.
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IVR and self-service solutions for inbound and outbound calls
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Customer engagement and software driven telephony management solutions
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On-demand contact automation solutions including IVR and messaging are provided.
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Customer-contact handling and communication management solutions are provided.
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Developed voice portal/ IVR
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Detailed competitors of Plum Voice
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Latest news on Plum Voice
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Frequently Asked Questions about Plum Voice
Plum Voice was founded in 1999.
Plum Voice is headquartered in New York, United States. It is registered at New York, New York, United States.
PlumVoice offers solutions for customer interactions on self-service IVR. The products include Plum Dev for custom voice application development; Plum Fuse for creating and managing IVR and voice applications; Plum Insight for customer feedback in contact center; Voice Trends for measuring and optimizing automated voice communications. The platform supports 28 languages with a footprint in 85 countries. The clients included BlueCross Blue Shield, Ally, Neustar, Erie Insurance etc.
Plum Voice offers Fuse, Conversational AI, Chat, DEV, and 2 more products and services.
Plum Voice has 1 investor. Key investors include Sharpen.