About Plum Voice
Plum Voice is a company based in New York (United States) founded in 1999 was acquired by Sharpen in November 2023.. Plum Voice offers products and services including Fuse, Conversational AI, Chat, DEV, and Insight. Plum Voice operates in a competitive market with competitors including TuVox, Truly, Contact Solutions, Sonant and Quack, among others.
- Headquarter New York, United States
-
Sectors
Technology
-
Email
***********
-
Phone
*********
-
Website
*********
-
Social
*********
- Legal Name Plum Group Inc
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Products & Services of Plum Voice
Plum Voice offers a comprehensive portfolio of products and services, including Fuse, Conversational AI, Chat, DEV, and Insight. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Environment for building programmable GUI applications quickly.
Understands caller intent for efficient customer interactions.
Enables omnichannel chatbot interactions for businesses.
Programmable system for dynamic voice applications.
Creates omnichannel surveys for customer feedback.
Handles enterprise-level SMS campaign operations.
Unlock access to complete
Finance and Accounting
2 people
Leadership Team
1 people
COO Team
1 people
Product Management Team
1 people
Unlock access to complete
Funding Insights of Plum Voice
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Plum Voice
Plum Voice has secured backing from 1 investor. Prominent investors backing the company include Sharpen. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
|
A cloud platform is provided for contact center solutions.
|
Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
|
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
|
Founded Year | Domain | Location | |
|
Startup ecosystems are ignited through strategic investments by Signite Partners.
|
Founded Year | Domain | Location | |
|
Venture capital is directed toward companies in multiple sectors.
|
Founded Year | Domain | Location | |
|
Venture capital is invested in cybersecurity, fintech, and AI startups.
|
Founded Year | Domain | Location |
Investments & Acquisitions by Plum Voice
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
|
Bionic investment advisor platform
|
2016 | ||||
|
Fine Asian gourmet food is offered by an internet-first restaurant.
|
2016 | ||||
|
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 | ||||
|
Fine Asian gourmet food is offered by an internet-first restaurant.
|
2016 |
Financial Statements - Plum Voice
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Plum Voice Comparisons
Competitors of Plum Voice
Plum Voice operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as TuVox, Truly, Contact Solutions, Sonant and Quack, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
IVR and self-service solutions for inbound and outbound calls
|
|
| domain | founded_year | HQ Location |
Customer engagement and software driven telephony management solutions
|
|
| domain | founded_year | HQ Location |
On-demand contact automation solutions including IVR and messaging are provided.
|
|
| domain | founded_year | HQ Location |
Customer-contact handling and communication management solutions are provided.
|
|
| domain | founded_year | HQ Location |
Developed voice portal/ IVR
|
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
|
|
| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
|
|
| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
|
|
| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
|
Latest news on Plum Voice
Frequently Asked Questions about Plum Voice
When was Plum Voice founded?
Plum Voice was founded in 1999.
Where is Plum Voice located?
Plum Voice is headquartered in New York, United States. It is registered at New York, New York, United States.
What does Plum Voice do?
PlumVoice offers solutions for customer interactions on self-service IVR. The products include Plum Dev for custom voice application development; Plum Fuse for creating and managing IVR and voice applications; Plum Insight for customer feedback in contact center; Voice Trends for measuring and optimizing automated voice communications. The platform supports 28 languages with a footprint in 85 countries. The clients included BlueCross Blue Shield, Ally, Neustar, Erie Insurance etc.
Who are the top competitors of Plum Voice?
What products or services does Plum Voice offer?
Plum Voice offers Fuse, Conversational AI, Chat, DEV, and 2 more products and services.
Who are Plum Voice's investors?
Plum Voice has 1 investor. Key investors include Sharpen.
Book a demo & talk to our team
Share a few details and we’ll reach out to schedule a session.