About TuVox
TuVox is a Technology company based in Cupertino (United States) founded in 2000, and was acquired by Intrado in July 2010. It operates as an IVR and self-service solutions for inbound and outbound calls. TuVox has raised $46.19 million across 4 funding rounds from investors including Adobe, Intrado and Norwest Venture Partners. TuVox has completed 1 acquisition, including NetByTel. The company was acqui-hired. Its focus areas include Enterprise Applications, Customer Service Software, Customer Self Service and IVR. Its competitors include Truly, Contact Solutions, Sonant, Plum Voice and Sayso and 1 more; 1 of its 6 listed competitors has raised funding.
Company details
Tuvox provides speech application solutions for inbound and outbound calls for call centers.It uses advanced VoiceXML, Eclipse-based application development tools and techniques based on artificial intelligence to deliver an automated IVR solution which is similar to a human to human interaction. Its applications and solutions handle various call types, including natural language call routing, customer support triage and product support with knowledge voice, solutions that integrate with live agents. The company offers on demand hosting services, CTI integration, and fully managed services. It serves telecommunications, financial services, healthcare, high technology, and retail industries, as well as enterprises in media and publishing, travel, and energy sectors.In July 2010, West Interactive, a subsidiary of West Corporation aquired TuVox.
Funding Insights of TuVox
TuVox has successfully raised a total of $46.19M across 4 strategic funding rounds. The most recent funding activity was a Series D round of $20 million completed in December 2007. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $46.19M
- Total Rounds 4
- Last Round Series D — $20M
- First Round $5.19M
(Jan 2002)
- Investors Count 5
All 4 funding rounds of TuVox with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Dec 2007 | $20M | Series D | – | – | |
| Nov 2004 | $15M | Series D | – | – | |
| Nov 2003 | $6M | Series B | – | – | |
| Jan 2002 | $5.19M | Series A | – | – |
6 investors in total: 6 institutional.
Investors in TuVox
TuVox has secured backing from 6 investors, including venture fund and institutional investors. Prominent investors backing the company include Adobe, Intrado and Norwest Venture Partners.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Investments are directed toward early and late-stage tech companies. | – | glynncapital.com | Menlo Park, United States | |
Venture capital and growth equity firm providing investments and resources to entrepreneurs in various sectors. | 1961 | nvp.com | Menlo Park, United States | |
Venture capital firm focused on early-stage fintech, enterprise, web 3, consumer, and multiple sectors | 1995 | foundationcapital.com | Palo Alto, United States | |
Early-stage US tech companies are invested in by the firm. | – | granitevc.com | San Francisco, United States | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | adobe.com | San Jose, United States | |
Telecommunication services are provided by Intrado to diverse industries. | 1986 | intrado.com | Omaha, United States |
Investor details for TuVox
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Investments & Acquisitions by TuVox
TuVox has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include NetByTel.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Cloud-based customer support software is provided using voice recognition. | netbytel.com | Atlanta, United States | 1999 | Sep 2005 | •••• |
Complete acquisition details for TuVox
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Competitors of TuVox
TuVox has 6 listed competitors in our database, 1 of them funded. They include Truly, Contact Solutions, Sonant, Plum Voice and Sayso, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| truly.co | 2013 | San Francisco, United States | $1.52M | 1 | Customer engagement and software driven telephony management solutions | |
| contactsolutions.com | 2002 | Reston, United States | – | – | On-demand contact automation solutions including IVR and messaging are provided. | |
| sonant.com | 1993 | San Diego, United States | – | 15 | Customer-contact handling and communication management solutions are provided. | |
| plumvoice.com | 1999 | New York, United States | – | 29 | IVR solutions for customer self-service interactions are provided. | |
| sayso.ai | 2021 | San Francisco, United States | – | – | An NLP-enabled speech editing platform is offered for meeting collaboration. | |
| quack.com | 1998 | Mountain View, United States | – | – | Developed voice portal/ IVR |
Detailed competitors of TuVox
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Web traffic of TuVox
Websites that share an audience with TuVox (tuvox.com).
Websites whose visitors overlap most with TuVox. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| asasolutions.com | 100% | – | – | View details | |
speechvantage.com | speechvantage.com | 88% | – | – | – |
secondtierivr.com | secondtierivr.com | 88% | – | – | – |
ivrhq.com | ivrhq.com | 88% | – | – | – |
| email2phone.net | 88% | 680.7K | #14,658,153 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 15 similar websites and full traffic analytics for TuVox
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Top companies in Customer Experience & Support Software
10 companies that operate in the same segment as TuVox (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 1,511 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 440 M | – | 1,522 | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Related news about Tuvox
Complete news archive for TuVox
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Frequently Asked Questions about TuVox
TuVox was founded in 2000 and raised its 1st funding round 2 years after it was founded.
TuVox is headquartered in Cupertino, United States. It is registered at Cupertino, California, United States.
TuVox is a funded company, having raised a total of $46.19M across 4 funding rounds to date. The company's 1st funding round was a Series A of $5.19M, raised on Jan 2002.
Tuvox provides speech application solutions for inbound and outbound calls for call centers.It uses advanced VoiceXML, Eclipse-based application development tools and techniques based on artificial intelligence to deliver an automated IVR solution which is similar to a human to human interaction. Its applications and solutions handle various call types, including natural language call routing, customer support triage and product support with knowledge voice, solutions that integrate with live agents. The company offers on demand hosting services, CTI integration, and fully managed services. It serves telecommunications, financial services, healthcare, high technology, and retail industries, as well as enterprises in media and publishing, travel, and energy sectors.In July 2010, West Interactive, a subsidiary of West Corporation aquired TuVox.
TuVox's top competitors include Sayso, Truly and Plum Voice.
TuVox has made 1 acquisition, including NetByTel.
TuVox has 6 investors. Key investors include Adobe, Intrado, Norwest Venture Partners, Foundation Capital, and Glynn Capital.
Yes. TuVox was acquired by Intrado in July 2010.