About Contact Solutions
Contact Solutions is a company based in Reston (United States) founded in 2002 was acquired by Verint in February 2016. Contact Solutions has completed 2 acquisitions, including Adaptiveaudio and NexxPhase. Contact Solutions operates in a competitive market with competitors including TuVox, Truly, Sonant, Plum Voice and Sayso, among others.
- Headquarter Reston, United States
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Sectors
Technology
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Phone
Locked
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Website
Locked
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Social
Locked
- Legal Name Contact Solutions, Inc.
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Annual Revenue
Not available
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Net Profit
Not available
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EBITDA
Not available
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Latest Funding Round
Not available
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Investors
Verint
& 1 more
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Employee Count
Not available
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Investments & Acquisitions
Adaptiveaudio
& 1 more
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Acquired by
Verint
(Feb 22, 2016)
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People of Contact Solutions
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Software Development Team
95 people
Leadership Team
63 people
Sales and Marketing
49 people
Product Management Team
48 people
Finance and Accounting
21 people
Senior Team
19 people
Operations Team
17 people
Customer Team
8 people
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Funding Insights of Contact Solutions
Investors in Contact Solutions
Contact Solutions has secured backing from 2 investors, including venture fund and institutional investors. Prominent investors backing the company include Verint and Guidepost Growth Equity.
| Investor | Description | Founded Year | Domain | Location |
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Growth-stage companies are targeted for investment by Guidepost Growth Equity.
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AI-powered customer experience automation solutions are provided by Verint.
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Investor details for Contact Solutions
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Verified entity values are shown only after access is granted.
Investments & Acquisitions by Contact Solutions
Contact Solutions has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Adaptiveaudio and NexxPhase.
Investment portfolio details for Contact Solutions
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- Portfolio identities
- Transaction dates
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| Company Name | Description | Domain | Location | Founded Year | Amount |
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Customer engagement platform
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Complete acquisition details for Contact Solutions
Transaction dates, acquired stakes, disclosed values, domains, and locations require an active premium plan.
- Transaction dates
- Acquired stakes
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- Domains and locations
Verified entity values are shown only after access is granted.
Financial Statements - Contact Solutions
Detailed financials for Contact Solutions
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- Profit trends
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Contact Solutions Comparisons
Peer comparison for Contact Solutions
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- Headcount comparison
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Competitors of Contact Solutions
Contact Solutions operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as TuVox, Truly, Sonant, Plum Voice and Sayso, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
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IVR and self-service solutions for inbound and outbound calls
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Customer engagement and software driven telephony management solutions
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Customer-contact handling and communication management solutions are provided.
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IVR solutions for customer self-service interactions are provided.
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An NLP-enabled speech editing platform is offered for meeting collaboration.
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Detailed competitors of Contact Solutions
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Latest news on Contact Solutions
Complete news archive for Contact Solutions
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Frequently Asked Questions about Contact Solutions
Contact Solutions was founded in 2002 and raised its 1st funding round 8 years after it was founded.
Contact Solutions is headquartered in Reston, United States. It is registered at Reston, Virginia, United States.
Contact Solutions delivers on-demand contact automation solutions including IVR, emailtext messaging and web transactions, and call center analytics. Also offers computer telephony integration, host integration, solutions management, and optimization portal services, SDKs for integrating capabilities into existing native mobile applications and website environments. By continuously identifying, implementing, and monitoring inboundoutbound notification solutions, it improves customer savings by reducing live-agent costs. Has made 2 acquisitions as of now. Acquired Adaptive audio in 2012, Nexxphase in 2015.
Contact Solutions has made 2 acquisitions, including Adaptiveaudio, and NexxPhase.
Contact Solutions has 2 investors. Key investors include Verint, and Guidepost Growth Equity.