About NexxPhase
NexxPhase is a Technology company based in Atlanta (United States) founded in 2009, and was acquired by Contact Solutions in September 2015. Customer engagement platform. The company was acqui-hired. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Omnichannel. Its competitors include Dialpad, Genesys and Freshworks; 3 of its 3 listed competitors have raised funding.
Company details
NexxPhase was founded in 2009 and is headquartered in Atlanta, United States. Operations focus on the customer engagement sector, where a cloud-based platform is utilized to deliver a unified customer view across interaction channels. Services encompass skill-based routing, IVR self-service, inbound and outbound call handling, workforce management, scheduled callbacks, satisfaction surveys, reporting, and PCI compliance. The platform supports contact center functionalities for various enterprises.
- Headquarters Atlanta, United States
- Stage Acquired
- SectorsTechnology
- Website nexxphase.com
- Social LinkedIn X Facebook
- Acquired by Contact Solutions (Sep 2015)
- Investors
- Acquired byContact Solutions
(Sep 2015)
Investors in NexxPhase
NexxPhase has secured backing from 1 investor. Prominent investors backing the company include Contact Solutions.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
On-demand contact automation solutions including IVR and messaging are provided. | 2002 | contactsolutions.com | Reston, United States |
Investor details for NexxPhase
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Timeline of NexxPhase
2 dated milestones of NexxPhase across 6 years, from founding to its latest funding, stage changes and deals.
- Founded NexxPhase is founded.
- Exit Acquired by Contact Solutions.
Competitors of NexxPhase
NexxPhase has 3 listed competitors in our database, 3 of them funded. They include Dialpad, Genesys and Freshworks.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. |
Detailed competitors of NexxPhase
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Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as NexxPhase (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Frequently Asked Questions about NexxPhase
NexxPhase was founded in 2009.
NexxPhase is headquartered in Atlanta, United States. It is registered at Atlanta, Georgia, United States.
NexxPhase was founded in 2009 and is headquartered in Atlanta, United States. Operations focus on the customer engagement sector, where a cloud-based platform is utilized to deliver a unified customer view across interaction channels. Services encompass skill-based routing, IVR self-service, inbound and outbound call handling, workforce management, scheduled callbacks, satisfaction surveys, reporting, and PCI compliance. The platform supports contact center functionalities for various enterprises.
NexxPhase's top competitors include Genesys, Freshworks and Dialpad.
NexxPhase has 1 investor. Key investors include Contact Solutions.
Yes. NexxPhase was acquired by Contact Solutions in September 2015.