About NetByTel
NetByTel is a Technology company based in Atlanta (United States) founded in 1999, and was acquired by TuVox in September 2005. It operates as a cloud-based customer support software is provided using voice recognition. NetByTel has raised $18.1 million across 1 funding round from investors including TuVox, Noro-Moseley Partners and T Ventures. The company was acqui-hired. Its focus areas include High Tech, Speech and Voice Recognition, Applications and Customer Engagement. Its competitors include Dialpad, Genesys, Zendesk, Freshworks and Twilio and 4 more; 9 of its 9 listed competitors have raised funding.
Company details
NetByTel was founded in 1999 and is headquartered in Atlanta, United States. Cloud-based software solutions for customer support are offered by the company, incorporating voice recognition technology to process service requests. Operations focus on enabling businesses to interact with customers via multiple communication channels, facilitating real-time assistance. The sector involves software provision for customer engagement in the technology industry.
- Headquarters Atlanta, United States
- Stage Acquired
- SectorsTechnology
- Website netbytel.com
- Acquired by TuVox (Sep 2005)
Funding Insights of NetByTel
NetByTel has successfully raised a total of $18.1M through 1 strategic funding round. The most recent funding activity was a Series A round of $18.1 million completed in January 2002. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $18.1M
- Total Rounds 1
- Last Round Series A — $18.1M
- First Round $18.1M
(Jan 2002)
- Investors Count 2
All 1 funding rounds of NetByTel with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jan 2002 | $18.1M | Series A | – | – |
3 investors in total: 3 institutional.
Investors in NetByTel
NetByTel has secured backing from 3 investors, including venture fund and institutional investors. Prominent investors backing the company include TuVox, Noro-Moseley Partners and T Ventures.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Tech and Life Sciences focused VC firm investing in the US | – | noromoseley.com | Atlanta, United States | |
- | – | tventures.tcc.mode | - | |
IVR and self-service solutions for inbound and outbound calls | 2000 | tuvox.com | Cupertino, United States |
Investor details for NetByTel
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Timeline of NetByTel
3 dated milestones of NetByTel across 6 years, from founding to its latest funding, stage changes and deals.
- Founded NetByTel is founded.
- Funding First funding round of $18.1M.
- Exit Acquired by TuVox.
Competitors of NetByTel
NetByTel has 9 listed competitors in our database, 9 of them funded. They include Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $644.57M | 1,089 | Provider of contact center business communication solutions | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. |
Detailed competitors of NetByTel
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Top companies in Chatbots
10 companies that operate in the same segment as NetByTel (Chatbots), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
AI-based conversational solutions are provided for user interactions and learning. | 2021 | Menlo Park, California, United States | USD 193 M | – | 325 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 1,511 | |
Cloud and AI-based chatbots for personal finance management are offered. | 2015 | London, England, United Kingdom | USD 175.49 M | – | – | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 | |
Conversational AI platform is provided for digital customer experiences. | 1995 | New York, New York, United States | – | USD 312.47 M | 928 | |
Cloud based platform for employee communication | 2016 | Mountain View, California, United States | USD 315 M | USD 2.49 M | 643 | |
AI-powered conversation intelligence and automation are provided for contact centers. | 2017 | Redwood City, California, United States | USD 213.35 M | USD 10.89 M | 145 |
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Frequently Asked Questions about NetByTel
NetByTel was founded in 1999 and raised its 1st funding round 3 years after it was founded.
NetByTel is headquartered in Atlanta, United States. It is registered at Atlanta, Georgia, United States.
NetByTel is a funded company, having raised a total of $18.1M across 1 funding round to date. The company's 1st funding round was a Series A of $18.1M, raised on Jan 2002.
NetByTel was founded in 1999 and is headquartered in Atlanta, United States. Cloud-based software solutions for customer support are offered by the company, incorporating voice recognition technology to process service requests. Operations focus on enabling businesses to interact with customers via multiple communication channels, facilitating real-time assistance. The sector involves software provision for customer engagement in the technology industry.
NetByTel's top competitors include Twilio, Genesys and Freshworks.
NetByTel has 3 investors. Key investors include TuVox, Noro-Moseley Partners, and T Ventures.
Yes. NetByTel was acquired by TuVox in September 2005.