About Envox Group
Envox Group is a Technology company based in Phoenix (United States) founded in 1994, and was acquired by Enghouse in October 2008. IP-based voice self-service and contact center solutions are provided. Envox Group has raised $5 million across 1 funding round from investors including Enghouse, Eqvitec Partners and Servisen Investment Management. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Omnichannel. Its competitors include Dialpad, Genesys and Zendesk; 3 of its 3 listed competitors have raised funding.
Company details
Envox, part of Enghouse Interactive Inc, offers integrated cloud based contact center solutions across different industries like banking, healthcare, retail, manufacturing, telecom, travel, hospitality and many others. It caters to market segments like IVR, CRM, alerts and notifications, automated directory, business intelligence, unified communications and many more. Its core product portfolio and toolkit include envox communication development platform, voice XML, CT ADE and CT connect , which helps different organizations to customize and further enhance their contact center services. With the acquisition of CT Connect from IBM, it increased its customer base further by offering CTI software which enabled intelligent-routing, screen-pop, and call-monitoring functionalities to more than 1 million contact center agents worldwide. It has formed strategic alliances with Nuance, Microsoft and Natural Speech Communication Ltd.
Funding Insights of Envox Group
Envox Group has successfully raised a total of $5M through 1 strategic funding round. The most recent funding activity was a Series B round of $5 million completed in June 2002. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $5M
- Total Rounds 1
- Last Round Series B — $5M
- First Round $5M
(Jun 2002)
- Investors Count 4
All 1 funding rounds of Envox Group with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun 2002 | $5M | Series B | – | – |
5 investors in total: 5 institutional.
Investors in Envox Group
Envox Group has secured backing from 5 investors, including venture fund investors. Prominent investors backing the company include Enghouse, Eqvitec Partners and Servisen Investment Management.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
| eqvitec.com | ||||
PE firm invests in Sweden and the US | servisen.se | Stockholm, Sweden | ||
Investment in technology startups focusing on compute, AI, and related innovations. | intelcapital.com | |||
Early-stage startups are funded by Northzone venture capital. | northzone.com | London, United Kingdom | ||
OSS and BSS solutions provider | 1984 | enghouse.com | Markham, Canada |
Investor details for Envox Group
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
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Verified entity values are shown only after access is granted.
Timeline of Envox Group
3 dated milestones of Envox Group across 14 years, from founding to its latest funding, stage changes and deals.
- Founded Envox Group is founded.
- Funding First funding round of $5.0M.
- Exit Acquired by Enghouse.
Competitors of Envox Group
Envox Group has 3 listed competitors in our database, 3 of them funded. They include Dialpad, Genesys and Zendesk.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. |
Detailed competitors of Envox Group
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- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Envox Group
Websites that share an audience with Envox Group (envox.com).
Websites whose visitors overlap most with Envox Group. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| plumvoice.com | 100% | 10.1K | #2,525,562 | View details | |
voxpilot.com | voxpilot.com | 99% | – | ||
| keymile.com | 73% | View details | |||
asctelecom.com | asctelecom.com | 73% | – | ||
| moeller.net | 73% | View details | |||
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 16 similar websites and full traffic analytics for Envox Group
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 16 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as Envox Group (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Frequently Asked Questions about Envox Group
Envox Group was founded in 1994 and raised its 1st funding round 8 years after it was founded.
Envox Group is headquartered in Phoenix, United States. It is registered at Phoenix, Arizona, United States.
Envox Group is a funded company, having raised a total of $5M across 1 funding round to date. The company's 1st funding round was a Series B of $5M, raised on Jun 2002.
Envox, part of Enghouse Interactive Inc, offers integrated cloud based contact center solutions across different industries like banking, healthcare, retail, manufacturing, telecom, travel, hospitality and many others. It caters to market segments like IVR, CRM, alerts and notifications, automated directory, business intelligence, unified communications and many more. Its core product portfolio and toolkit include envox communication development platform, voice XML, CT ADE and CT connect , which helps different organizations to customize and further enhance their contact center services. With the acquisition of CT Connect from IBM, it increased its customer base further by offering CTI software which enabled intelligent-routing, screen-pop, and call-monitoring functionalities to more than 1 million contact center agents worldwide. It has formed strategic alliances with Nuance, Microsoft and Natural Speech Communication Ltd.
Envox Group has 5 investors. Key investors include Enghouse, Eqvitec Partners, Servisen Investment Management, Intel Capital, and Northzone.
Yes. Envox Group was acquired by Enghouse in October 2008.