Medallia
About Medallia
Medallia is a Technology company based in London (United Kingdom), and was acquired by Medallia in March 2021. Medallia is recognized for providing experience management software solutions. It operates on a SaaS (Software-as-a-Service) and Managed Services model. Medallia offers products and services including Medallia Platform, Conversational Intelligence, Intelligent Callback, and Agent Coaching. Its focus areas include Software, Enterprise Software, Analytics and Customer Experience Analytics. Its legal entity is Medallia Inc.
Company details
Medallia is engaged in delivering a comprehensive experience management software platform that unifies customer and employee data across multiple channels. Solutions are offered for customer experience management, digital experience orchestration, employee listening, and contact center optimization. The platform is utilized by various industries including automotive, healthcare, financial services, and retail. Advanced AI and analytics are integrated to provide actionable insights, while enterprise-grade security ensures data protection. Support is extended through a global partner network and world-class service for complex program administration.
- Headquarters London, United Kingdom
- Stage Acquired
- SectorsTechnology
- Website decibelinsight.com
- Social LinkedIn X Facebook
- Acquired by Medallia (Mar 2021)
- Legal Name Medallia Inc
Products & Services of Medallia
Medallia offers a comprehensive portfolio of products and services, including Medallia Platform, Conversational Intelligence, Intelligent Callback, and Agent Coaching.
Platform for unifying customer and employee data.
Analyzes interactions to uncover customer sentiment insights.
Enables callback scheduling to improve customer satisfaction.
Provides tools for frontline team performance improvement.
Investors in Medallia
Medallia has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Medallia.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
AI powered customer experience management software | 2001 | medallia.com | Pleasanton, United States |
Investor details for Medallia
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Medallia
456 people are tracked at Medallia (209 in leadership, 247 in team).
| Name | Role | Group |
|---|---|---|
Meghan Attreed Halaszynski | Vp, Content & Communications | Leadership |
Deepthi Somasunder | Director, Software Engineering | Leadership |
Fabrice Martin | Chief Product Officer | Leadership |
Javier Navarro | Director In Software Engineering | Leadership |
Sandra Storey | Principal CX Advisor, Director | Leadership |
Enrique Gomez Alonso | Director Advisory Europe | Leadership |
Amy Anders | Director, Principal CX Advisor | Leadership |
Venkat Maddali | VP Engineering | SRE, Observability & Production Services | Leadership |
Osgar de Laat | Director Alliances & Partners EMEA North & South | Leadership |
Melissa Arronte | Vp, Executive Advisor | Leadership |
Marc de Wind | Enterprise Sales Director | Leadership |
Miray Simsek | Director, Solutions Architecture | Leadership |
Catherine Faught | Sales Director, Manufacturing, Distribution, CPG | Leadership |
Jeni Batte | Senior Director, CX Advisory | Leadership |
Lee Lee Paschal | Senior Director Of Partner Marketing And Sponsorships | Leadership |
Casey Levine | Partner Sales Executive | Leadership |
Brian O'Connell | Legal Director, Commercial And Product - Head Of The Americas And APAC | Leadership |
Dave Jardine | Global Vice President - Presales & Solution Consulting | Leadership |
Alyssa King | Director, Global Compensation Programs | Leadership |
Dylan Rapoport | Vice President, Global Deal Desk & Deal Strategy | Leadership |
436 more people are available in the full profile.
Complete people profiles for Medallia
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Related news about Medallia
Complete news archive for Medallia
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Medallia
Medallia is headquartered in London, United Kingdom. It is registered at London, England, United Kingdom.
Medallia is engaged in delivering a comprehensive experience management software platform that unifies customer and employee data across multiple channels. Solutions are offered for customer experience management, digital experience orchestration, employee listening, and contact center optimization. The platform is utilized by various industries including automotive, healthcare, financial services, and retail. Advanced AI and analytics are integrated to provide actionable insights, while enterprise-grade security ensures data protection. Support is extended through a global partner network and world-class service for complex program administration.
Medallia offers Medallia Platform, Conversational Intelligence, Intelligent Callback, and Agent Coaching.
Medallia has 1 investor. Key investors include Medallia.
Medallia operates through Medallia Inc.
Yes. Medallia was acquired by Medallia in March 2021.