About TalkIQ
TalkIQ is a company based in San Francisco (United States) founded in 2014 was acquired by Dialpad in May 2018.. TalkIQ has raised $21 million across 2 funding rounds from investors including Salesforce, Dialpad and LINE Corporation. The company has 148 employees as of December 31, 2017. TalkIQ offers products and services including Dialpad Connect, Dialpad Support, and Dialpad Sell. TalkIQ operates in a competitive market with competitors including Observe.AI, CallMiner, Chorus.ai, Invoca and Convin, among others.
- Headquarter San Francisco, United States
- Employees 148 as on 31 Dec, 2017
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Sectors
Technology
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Phone
*********
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Website
*********
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Social
*********
- Legal Name Dialpad, Inc.
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$21 M (USD)
in 2 rounds
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Latest Funding Round
$14 M (USD), Series A
Sep 19, 2017
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Investors
Salesforce
& 9 more
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Employee Count
148
as on Dec 31, 2017
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Acquired by
Dialpad
(May 16, 2018)
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Products & Services of TalkIQ
TalkIQ offers a comprehensive portfolio of products and services, including Dialpad Connect, Dialpad Support, and Dialpad Sell. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
All-in-one AI platform for customer interactions and productivity.
Cloud-based solution for customer support and coaching tools.
AI-driven tool for automating sales playbooks and coaching.
Funding Insights of TalkIQ
TalkIQ has successfully raised a total of $21M across 2 strategic funding rounds. The most recent funding activity was a Series A round of $14 million completed in September 2017. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 2
- Last Round Series A — $14.0M
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First Round
First Round
(29 Nov 2016)
- Investors Count 9
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Sep, 2017 | Amount | Series A - TalkIQ | Valuation | Scale Venture Partners | |
| Nov, 2016 | Amount | Series A - TalkIQ | Valuation | Felicis Ventures , SV Angel |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in TalkIQ
TalkIQ has secured backing from 10 investors, including venture fund and institutional investors. Prominent investors backing the company include Salesforce, Dialpad and LINE Corporation. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Early-stage venture capital investments are focused on US companies.
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Founded Year | Domain | Location | |
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Early-stage US tech investments are made by Aspect Ventures.
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Founded Year | Domain | Location | |
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Investments in technology startups are made by Felicis Ventures.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by TalkIQ
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - TalkIQ
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Talkiq Comparisons
Competitors of TalkIQ
TalkIQ operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Observe.AI, CallMiner, Chorus.ai, Invoca and Convin, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
AI-powered conversation intelligence and automation are provided for contact centers.
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| domain | founded_year | HQ Location |
Cloud and AI-based conversational analytics are delivered by CallMiner.
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| domain | founded_year | HQ Location |
Conversational intelligence platform for sales
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| domain | founded_year | HQ Location |
Platform that connects marketing and sales teams to track and optimise the buying journey
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| domain | founded_year | HQ Location |
AI-powered conversation intelligence is provided for contact centers.
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| domain | founded_year | HQ Location |
Speech analytics and transcription services for call centers are provided.
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about TalkIQ
When was TalkIQ founded?
TalkIQ was founded in 2014 and raised its 1st funding round 2 years after it was founded.
Where is TalkIQ located?
TalkIQ is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Is TalkIQ a funded company?
TalkIQ is a funded company, having raised a total of $21M across 2 funding rounds to date. The company's 1st funding round was a Series A of $7M, raised on Nov 29, 2016.
How many employees does TalkIQ have?
As of Dec 31, 2017, the latest employee count at TalkIQ is 148.
What does TalkIQ do?
TalkIQ was founded in 2014 and is headquartered in San Francisco, United States. Operations focus on the sales technology sector, where cloud-based tools are provided for real-time call transcription and analytics. Services include a dialer, conversation insights derived from acoustic models, natural language processing, and client-specific deep learning. Data from sales calls is analyzed to support representatives and managers in generating actionable intelligence.
Who are the top competitors of TalkIQ?
TalkIQ's top competitors include Chorus.ai, Observe.AI and Invoca.
What products or services does TalkIQ offer?
TalkIQ offers Dialpad Connect, Dialpad Support, and Dialpad Sell.
Who are TalkIQ's investors?
TalkIQ has 10 investors. Key investors include Salesforce, Dialpad, LINE Corporation, Scale Venture Partners, and Aspect Ventures.
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