About Dialpad
Dialpad is a Technology company based in London (United Kingdom) founded in 2020, and was acquired by Dialpad in October 2024. Dialpad is recognized for providing workforce management software for contact centers. It operates on a SaaS (Software-as-a-Service) and Subscription Services model. Dialpad has raised $5 million across 2 funding rounds from investors including Dialpad, Seedcamp and Speedinvest. The company has 12 employees. Dialpad offers products and services including Dialpad WFM Software, Dialpad Support, Dialpad Sell, and Dialpad Connect. Its focus areas include Software, Workforce Management Software and Customer Communication Platforms. Its legal entity is Dialpad, Inc.
Company details
Dialpad is engaged in delivering cloud-based workforce management software tailored for contact centers. The solutions offered by Dialpad include dynamic scheduling, performance tracking, and forecasting tools to enhance operational efficiency. These tools are designed to support businesses in adapting to demand changes, improving customer experiences through real-time analytics, and boosting agent engagement with fair scheduling practices. The company operates within the technology sector, focusing on AI-powered communication platforms and workforce optimization solutions for small to enterprise-level businesses.
- Headquarters London, United Kingdom
- Employees 12
- Stage Acquired
- SectorsTechnology
- Email••••••••
- Phone•••• ••••
- Website teamsurfboard.com
- Social LinkedIn Facebook
- Acquired by Dialpad (Oct 2024)
- Legal Name Dialpad, Inc.
Products & Services of Dialpad
Dialpad offers a comprehensive portfolio of products and services, including Dialpad WFM Software, Dialpad Support, Dialpad Sell, and Dialpad Connect.
Software for contact center scheduling and performance tracking.
AI-powered solution for enhanced customer support operations.
Cloud-based tool for accelerating sales with AI technology.
Unified platform for business conversations and productivity tools.
Funding Insights of Dialpad
Dialpad has successfully raised a total of $5M across 2 strategic funding rounds. The most recent funding activity was a Seed round of $5 million completed in November 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $5M
- Total Rounds 2
- Last Round Seed — $5M
- Investors Count 14
All 2 funding rounds of Dialpad with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Nov 2022 | $5M | Seed | – | Speedinvest | |
| Jun 2021 | Seed | – | Seedcamp, Fly Ventures |
15 investors in total: 8 institutional and 7 angel.
Investors in Dialpad
Dialpad has secured backing from 15 investors, including angel, venture fund, and institutional investors. Prominent investors backing the company include Dialpad, Seedcamp and Speedinvest.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Early-stage venture capital fund is focused on daring founders. | foreword.vc | Berlin, Germany | ||
Venture capital fund investing in tech startups | 2007 | seedcamp.com | London, United Kingdom | |
Venture capital investments are made in European tech startups from day-zero to seed. | fly.vc | |||
Early-stage venture capital and startup acceleration are provided. | 2011 | speedinvest.com | Vienna, Austria | |
Venture capital funding is provided to startups by this firm. | felixjahn.com | Berlin, Germany | ||
| nomadcapitalist.com | ||||
SM Stan Masseuras | unknown_42babb25061442818 | |||
AH Alex Hersham | Co-founder of Zencargo, active angel investor in Indian startups | unknown_4be28c8966a14366b | ||
FJ Felix Jahn | German entrepreneur turned angel investor in Indian startups, focusing on tech and innovation | unknown_b77ac7a65594454a8 |
Investor details for Dialpad
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
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People of Dialpad
4 people are tracked at Dialpad (2 in leadership, 2 in team); the tracked headcount is 12.
| Name | Role | Group |
|---|---|---|
Natasha Ratanshi-Stein | Founder | Leadership |
Sagar Haria | Head Of Product | Leadership |
Nora Beqaj | Business Operations | Team |
Patrick Hainge | Data Scientist | Team |
Complete people profiles for Dialpad
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
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Timeline of Dialpad
4 dated milestones of Dialpad across 4 years, from founding to its latest funding, stage changes and deals.
- Founded Dialpad is founded.
- Funding First funding round.
- Funding Latest funding round, Seed, of $5.0M.
- Exit Acquired by Dialpad.
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Frequently Asked Questions about Dialpad
Dialpad was founded in 2020 and raised its 1st funding round 1 year after it was founded.
Dialpad is headquartered in London, United Kingdom. It is registered at London, England, United Kingdom.
Dialpad is a funded company, having raised a total of $5M across 2 funding rounds to date.
Dialpad has 12 employees.
Dialpad is engaged in delivering cloud-based workforce management software tailored for contact centers. The solutions offered by Dialpad include dynamic scheduling, performance tracking, and forecasting tools to enhance operational efficiency. These tools are designed to support businesses in adapting to demand changes, improving customer experiences through real-time analytics, and boosting agent engagement with fair scheduling practices. The company operates within the technology sector, focusing on AI-powered communication platforms and workforce optimization solutions for small to enterprise-level businesses.
Dialpad offers Dialpad WFM Software, Dialpad Support, Dialpad Sell, and Dialpad Connect.
Dialpad has 15 investors. Key investors include Dialpad, Seedcamp, Speedinvest, Stan Masseuras, and Tokyo Black.
Dialpad operates through Dialpad, Inc..
Yes. Dialpad was acquired by Dialpad in October 2024.