Dialpad

London, United Kingdom Founded: 2020 • Age: 6 yrs Acquired By Dialpad
Dialpad is recognized for providing workforce management software for contact centers.

About Dialpad

Dialpad is a company based in London (United Kingdom) founded in 2020 was acquired by Dialpad in October 2024. It operates as a SaaS (Software-as-a-Service), and Subscription Services. Dialpad has raised $5 million across 2 funding rounds from investors including Dialpad, Seedcamp and Speedinvest. The company has 12 employees as of December 31, 2021. Dialpad offers products and services including Dialpad WFM Software, Dialpad Support, Dialpad Sell, and Dialpad Connect. Dialpad operates in a competitive market with competitors including Planday, Calabrio, 7shifts, Skedulo and Shiftboard, among others.

  • Headquarter London, United Kingdom
  • Employees 12 as on 31 Dec, 2021
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Dialpad, Inc.
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $5 M (USD)

    in 2 rounds

  • Latest Funding Round
    $5 M (USD), Seed

    Nov 21, 2022

  • Investors
    Dialpad

    & 14 more

  • Employee Count
    12

    as on Dec 31, 2021

  • Acquired by
    Dialpad

    (Oct 15, 2024)

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Products & Services of Dialpad

Dialpad offers a comprehensive portfolio of products and services, including Dialpad WFM Software, Dialpad Support, Dialpad Sell, and Dialpad Connect. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Software for contact center scheduling and performance tracking.

AI-powered solution for enhanced customer support operations.

Cloud-based tool for accelerating sales with AI technology.

Unified platform for business conversations and productivity tools.

People of Dialpad
Headcount 10-50
Employee Profiles 4
Employee Profiles
People
Nora Beqaj
Business Operations
People
Natasha Ratanshi-Stein
Founder
People
Sagar Haria
Head Of Product
People
Patrick Hainge
Data Scientist

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Funding Insights of Dialpad

Dialpad has successfully raised a total of $5M across 2 strategic funding rounds. The most recent funding activity was a Seed round of $5 million completed in November 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 2
  • Last Round Seed — $5.0M
  • First Round
  • Investors Count 14
Date Amount Transaction Name Valuation Lead Investors Investors
Nov, 2022 Amount Seed - Dialpad Valuation Speedinvest
Jun, 2021 Amount Seed - Dialpad Valuation Seedcamp , Fly Ventures
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Dialpad

Dialpad has secured backing from 15 investors, including angel, venture fund, and institutional investors. Prominent investors backing the company include Dialpad, Seedcamp and Speedinvest. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Angel
Investor Description Founded Year Domain Location
-
Founded Year Domain Location
Early-stage venture capital fund is focused on daring founders.
Founded Year Domain Location
Venture capital fund investing in tech startups
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Dialpad

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Dialpad

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Dialpad Comparisons

Employees
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Competitors of Dialpad

Dialpad operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Planday, Calabrio, 7shifts, Skedulo and Shiftboard, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Workforce scheduling and HR solutions are provided for staffing optimization.
domain founded_year HQ Location
Workforce optimization software for contact centers is developed and provided.
domain founded_year HQ Location
Online employee scheduling software for restaurants is provided.
domain founded_year HQ Location
Field workforce scheduling and mobile tracking software is offered.
domain founded_year HQ Location
Cloud-based software for workforce shift scheduling is utilized.
domain founded_year HQ Location
Cloud-based software for employee scheduling is provided.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Dialpad

Frequently Asked Questions about Dialpad

When was Dialpad founded?

Dialpad was founded in 2020 and raised its 1st funding round 1 year after it was founded.

Where is Dialpad located?

Dialpad is headquartered in London, United Kingdom. It is registered at London, England, United Kingdom.

Is Dialpad a funded company?

Dialpad is a funded company, having raised a total of $5M across 2 funding rounds to date.

How many employees does Dialpad have?

As of Dec 31, 2021, the latest employee count at Dialpad is 12.

What does Dialpad do?

Dialpad is engaged in delivering cloud-based workforce management software tailored for contact centers. The solutions offered by Dialpad include dynamic scheduling, performance tracking, and forecasting tools to enhance operational efficiency. These tools are designed to support businesses in adapting to demand changes, improving customer experiences through real-time analytics, and boosting agent engagement with fair scheduling practices. The company operates within the technology sector, focusing on AI-powered communication platforms and workforce optimization solutions for small to enterprise-level businesses.

Who are the top competitors of Dialpad?

Dialpad's top competitors include Shiftboard, Assembled and 7shifts.

What products or services does Dialpad offer?

Dialpad offers Dialpad WFM Software, Dialpad Support, Dialpad Sell, and Dialpad Connect.

Who are Dialpad's investors?

Dialpad has 15 investors. Key investors include Dialpad, Seedcamp, Speedinvest, Stan Masseuras, and Tokyo Black.

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