About AnsweriQ
AnsweriQ is a company based in Bellevue (United States) founded in 2017 by Pradeep Rathinam and Prashant Luthra was acquired by Freshworks in February 2020. It operates as a AI-as-a-Service. AnsweriQ has raised $5 million across 1 funding round from investors including Freshworks and Madrona. The company has 11 employees as of April 03, 2024. AnsweriQ offers products and services including Self-Service AI and Agent AI. AnsweriQ operates in a competitive market with competitors including Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.
- Headquarter Bellevue, United States
- Employees 11 as on 03 Apr, 2024
- Founders Pradeep Rathinam, Prashant Luthra
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Answeriq
- Date of Incorporation 31 Jul, 2017
- Jurisdiction Bangalore, Karnataka, India
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Annual Revenue
$3.8 K (USD)317.52as on Mar 31, 2022
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Net Profit
-$3.45 K (USD)76.17as on Mar 31, 2022
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EBITDA
-$6.73 K (USD)53.6as on Mar 31, 2022
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Total Equity Funding
$5 M (USD)
in 1 rounds
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Latest Funding Round
$5 M (USD), Series A
Aug 03, 2017
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Investors
Freshworks
& 1 more
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Employee Count
11
as on Apr 03, 2024
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Acquired by
Freshworks
(Feb 26, 2020)
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Products & Services of AnsweriQ
AnsweriQ offers a comprehensive portfolio of products and services, including Self-Service AI and Agent AI.
Customer issues are resolved via automated chatbot interactions.
Agent processes are automated with single-click AI assistance.
People of AnsweriQ
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Funding Insights of AnsweriQ
AnsweriQ has successfully raised a total of $5M through 1 strategic funding round. The most recent funding activity was a Series A round of $5 million completed in August 2017. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in AnsweriQ
AnsweriQ has secured backing from 2 investors, including venture fund and institutional investors. Prominent investors backing the company include Freshworks and Madrona.
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Venture capital investing in AI, biotech, and technology sectors, focusing on seed and early stages in Seattle and beyond.
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Cloud-based business process management suite solutions are delivered.
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Investor details for AnsweriQ
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Investments & Acquisitions by AnsweriQ
Investment portfolio details for AnsweriQ
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Financial Statements - AnsweriQ
Detailed financials for AnsweriQ
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Answeriq Comparisons
Peer comparison for AnsweriQ
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Competitors of AnsweriQ
AnsweriQ operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based customer service platform is offered for business engagement.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based unified communication software is delivered for businesses.
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Detailed competitors of AnsweriQ
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Latest news on Answeriq
Complete news archive for AnsweriQ
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Frequently Asked Questions about AnsweriQ
AnsweriQ was founded in 2017.
AnsweriQ is headquartered in Bellevue, United States. It is registered at Bellevue, Washington, United States.
Pradeep Rathinam is the current CEO of AnsweriQ. They have also founded this company.
AnsweriQ is a funded company, having raised a total of $5M across 1 funding round to date.
As of Apr 03, 2024, the latest employee count at AnsweriQ is 11.
Annual revenue of AnsweriQ is $3.8K as on Mar 31, 2022.
Customer service operations are enhanced by AnsweriQ through AI-powered self-service and agent assistance solutions. Support cases are deflected using self-service AI for zero contact resolution, while agent AI automates repetitive tasks with single-click process automation. Complex processes are streamlined, reducing handle times and improving customer satisfaction across various channels. The technology integrates with CRM platforms like Zendesk, serving sectors focused on customer experience and support efficiency.
AnsweriQ's top competitors include Twilio, Genesys and Freshworks.
AnsweriQ offers Self-Service AI and Agent AI.
AnsweriQ has 2 investors. Key investors include Freshworks, and Madrona.