About AnsweriQ
AnsweriQ is a company based in Bellevue (United States) founded in 2017 by Pradeep Rathinam and Prashant Luthra was acquired by Freshworks in February 2020. It operates as a AI-as-a-Service. AnsweriQ has raised $5 million across 1 funding round from investors including Freshworks and Madrona. The company has 11 employees as of April 03, 2024. AnsweriQ offers products and services including Self-Service AI and Agent AI. AnsweriQ operates in a competitive market with competitors including Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.
- Headquarter Bellevue, United States
- Employees 11 as on 03 Apr, 2024
- Founders Pradeep Rathinam, Prashant Luthra
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Sectors
Technology
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Phone
*********
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Website
*********
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Social
*********
- Legal Name Answeriq
- Date of Incorporation 31 Jul, 2017
- Jurisdiction Bangalore, Karnataka, India
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Annual Revenue
$3.8 K (USD)317.52as on Mar 31, 2022
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Net Profit
$-3.45 K (USD)76.17as on Mar 31, 2022
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EBITDA
$-6.73 K (USD)53.6as on Mar 31, 2022
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Total Equity Funding
$5 M (USD)
in 1 rounds
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Latest Funding Round
$5 M (USD), Series A
Aug 03, 2017
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Investors
Freshworks
& 1 more
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Employee Count
11
as on Apr 03, 2024
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Acquired by
Freshworks
(Feb 26, 2020)
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Products & Services of AnsweriQ
AnsweriQ offers a comprehensive portfolio of products and services, including Self-Service AI and Agent AI. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Customer issues are resolved via automated chatbot interactions.
Agent processes are automated with single-click AI assistance.
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Funding Insights of AnsweriQ
AnsweriQ has successfully raised a total of $5M through 1 strategic funding round. The most recent funding activity was a Series A round of $5 million completed in August 2017. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 1
- Last Round Series A — $5.0M
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First Round
First Round
(03 Aug 2017)
- Investors Count 1
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Aug, 2017 | Amount | Series A - AnsweriQ | Valuation | Madrona Venture Group |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in AnsweriQ
AnsweriQ has secured backing from 2 investors, including venture fund and institutional investors. Prominent investors backing the company include Freshworks and Madrona. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Venture capital investing in AI, biotech, and technology sectors, focusing on seed and early stages in Seattle and beyond.
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Founded Year | Domain | Location | |
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Cloud-based business process management suite solutions are delivered.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by AnsweriQ
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - AnsweriQ
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Answeriq Comparisons
Competitors of AnsweriQ
AnsweriQ operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel customer experience and contact center solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based customer service platform is offered for business engagement.
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel communication and customer engagement platform is utilized.
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| domain | founded_year | HQ Location |
Cloud-based unified communication software is delivered for businesses.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Answeriq
Frequently Asked Questions about AnsweriQ
When was AnsweriQ founded?
AnsweriQ was founded in 2017.
Where is AnsweriQ located?
AnsweriQ is headquartered in Bellevue, United States. It is registered at Bellevue, Washington, United States.
Who is the current CEO of AnsweriQ?
Pradeep Rathinam is the current CEO of AnsweriQ. They have also founded this company.
Is AnsweriQ a funded company?
AnsweriQ is a funded company, having raised a total of $5M across 1 funding round to date. The company's 1st funding round was a Series A of $5M, raised on Aug 03, 2017.
How many employees does AnsweriQ have?
As of Apr 03, 2024, the latest employee count at AnsweriQ is 11.
What is the annual revenue of AnsweriQ?
Annual revenue of AnsweriQ is $3.8K as on Mar 31, 2022.
What does AnsweriQ do?
Customer service operations are enhanced by AnsweriQ through AI-powered self-service and agent assistance solutions. Support cases are deflected using self-service AI for zero contact resolution, while agent AI automates repetitive tasks with single-click process automation. Complex processes are streamlined, reducing handle times and improving customer satisfaction across various channels. The technology integrates with CRM platforms like Zendesk, serving sectors focused on customer experience and support efficiency.
Who are the top competitors of AnsweriQ?
AnsweriQ's top competitors include Twilio, Genesys and Freshworks.
What products or services does AnsweriQ offer?
AnsweriQ offers Self-Service AI and Agent AI.
Who are AnsweriQ's investors?
AnsweriQ has 2 investors. Key investors include Freshworks, and Madrona.
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