AnsweriQ

Bellevue, United States Founded: 2017 • Age: 9 yrs Acquired By Freshworks
AI-enabled triaging and routing of customer support tickets is facilitated.
Annual revenue $3,797 Latest available
Total funding $5.0M 1 rounds
Employees 11 Tracked headcount
Investors 2 Known backers
Products 2 Services tracked
Competitors 9 Brand Intelligence

About AnsweriQ

AnsweriQ is a company based in Bellevue (United States) founded in 2017 by Pradeep Rathinam and Prashant Luthra was acquired by Freshworks in February 2020. It operates as a AI-as-a-Service. AnsweriQ has raised $5 million across 1 funding round from investors including Freshworks and Madrona. The company has 11 employees as of April 03, 2024. AnsweriQ offers products and services including Self-Service AI and Agent AI. AnsweriQ operates in a competitive market with competitors including Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.

  • Headquarter Bellevue, United States
  • Employees 11 as on 03 Apr, 2024
  • Founders Pradeep Rathinam, Prashant Luthra
  • Sectors
    Technology
  • Phone
    Locked
  • Website
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  • Social
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  • Legal Name Answeriq
  • Date of Incorporation 31 Jul, 2017
  • Jurisdiction Bangalore, Karnataka, India
Operational Areas
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    $3.8 K (USD)
    317.52
    as on Mar 31, 2022
  • Net Profit
    -$3.45 K (USD)
    76.17
    as on Mar 31, 2022
  • EBITDA
    -$6.73 K (USD)
    53.6
    as on Mar 31, 2022
  • Total Equity Funding
    $5 M (USD)

    in 1 rounds

  • Latest Funding Round
    $5 M (USD), Series A

    Aug 03, 2017

  • Investors
    Freshworks

    & 1 more

  • Employee Count
    11

    as on Apr 03, 2024

  • Acquired by
    Freshworks

    (Feb 26, 2020)

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Products & Services of AnsweriQ

AnsweriQ offers a comprehensive portfolio of products and services, including Self-Service AI and Agent AI.

Product name locked
Category locked
Primary

Customer issues are resolved via automated chatbot interactions.

Product name locked
Category locked
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Agent processes are automated with single-click AI assistance.

People of AnsweriQ

Headcount 10-50
Employee Profiles 1
Board Members and Advisors 2
Board Members and Advisors
people
S. Somasegar
Director
people
Amit Mital
Director

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Teams

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Funding Insights of AnsweriQ

AnsweriQ has successfully raised a total of $5M through 1 strategic funding round. The most recent funding activity was a Series A round of $5 million completed in August 2017. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in AnsweriQ

AnsweriQ has secured backing from 2 investors, including venture fund and institutional investors. Prominent investors backing the company include Freshworks and Madrona.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Venture capital investing in AI, biotech, and technology sectors, focusing on seed and early stages in Seattle and beyond.
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Cloud-based business process management suite solutions are delivered.
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Investments & Acquisitions by AnsweriQ

Investments
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Investment portfolio details for AnsweriQ

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Financial Statements - AnsweriQ

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Detailed financials for AnsweriQ

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Answeriq Comparisons

AnsweriQ Primary company
Description
AI-enabled triaging and routing of customer support tickets ...
Location
Bellevue, United States
Founded Year
2017
Annual Revenue
$3.8 K (USD)
Net Profit
-$3.45 K (USD)
EBITDA
-$6.73 K (USD)
Employees
11
As of 2024
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Peer comparison for AnsweriQ

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Competitors of AnsweriQ

AnsweriQ operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.

Company Name Domain Founded year HQ Location Description
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based customer service platform is offered for business engagement.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based unified communication software is delivered for businesses.
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Detailed competitors of AnsweriQ

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Latest news on Answeriq

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Complete news archive for AnsweriQ

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Frequently Asked Questions about AnsweriQ

AnsweriQ was founded in 2017.

AnsweriQ is headquartered in Bellevue, United States. It is registered at Bellevue, Washington, United States.

Pradeep Rathinam is the current CEO of AnsweriQ. They have also founded this company.

AnsweriQ is a funded company, having raised a total of $5M across 1 funding round to date.

As of Apr 03, 2024, the latest employee count at AnsweriQ is 11.

Annual revenue of AnsweriQ is $3.8K as on Mar 31, 2022.

Customer service operations are enhanced by AnsweriQ through AI-powered self-service and agent assistance solutions. Support cases are deflected using self-service AI for zero contact resolution, while agent AI automates repetitive tasks with single-click process automation. Complex processes are streamlined, reducing handle times and improving customer satisfaction across various channels. The technology integrates with CRM platforms like Zendesk, serving sectors focused on customer experience and support efficiency.

AnsweriQ's top competitors include Twilio, Genesys and Freshworks.

AnsweriQ offers Self-Service AI and Agent AI.

AnsweriQ has 2 investors. Key investors include Freshworks, and Madrona.

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