About Freshworks Technologies Private Limited
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Freshworks Technologies Private Limited is a private limited company based in Chennai, Tamil Nadu, India, a subsidiary of Freshworks Inc.,. It operates in the games segment of the printing and publishing sector. It was incorporated on 16 December 2010 and has been in existence for over 16 years.
The company is registered with the Registrar of Companies (ROC), Chennai, under CIN U72200TN2010PTC078458. Its GSTIN is 33AABCF6966C1ZS (Tamil Nadu). The company holds 4 GST registrations, all of them active.
The company has an authorised share capital of ₹5.24 Cr and a paid-up capital of ₹2.1 Cr. It was formerly known as Freshdesk Technologies Private Limited. It is led by directors Goutham Sundaresan Venkataramanan and Pamela Anne Sergeeff.
Its last annual general meeting (AGM) was held on 17 September 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at 2 1st Floor Block B No 40 Global Infocity Park, Chennai, Tamil Nadu.
As per the financials filed for FY 2025, the company reported a revenue of ₹2,361.9 Cr, a growth of 11% compared to the previous year. For the same year it recorded a net profit of ₹247.01 Cr (net margin 10.5%) and EBITDA of ₹430.53 Cr (EBITDA margin 18.2%). Revenue has grown at a compounded annual rate (CAGR) of 8% over three years and 30% over five years.
The company has about 4,285 employees on its provident fund (EPFO) records.
The company is associated with 3 brands: Freshservice, Framebench and Freshworks. Court records list 1 case involving the company, including 1 filed by the company. The company has 6 deals on record (4 rights issues, 1 secondary share transfer, 1 funding round), with disclosed funding of ₹2.82 Cr; the latest was in January 2017. Its 10 peer companies in the same principal business activity (publishing of computer operating systems, system software, application software, games, etc.) are compared by revenue, 5 larger and 5 smaller; the largest is Intuit India Product Development Centre Private Limited with revenue of ₹3,236.7 Cr. The company has 11 MSME Form 1 returns on record between 2020 and 2024, listing 115 overdue payments to 19 micro and small suppliers.
The current compliance status is marked as compliant by the Registrar of Companies. For more details, the company can be reached via its website freshdesk.com.
Company details
Contact details
Freshworks Technologies Private Limited's registered office is in Chennai, Tamil Nadu. Its website is freshdesk.com. Its e-mail address and telephone number are in the company report.
- Email
- Telephone
- Website
- Social Media
- Apps
- Registered AddressModule – 1 & 2 1st Floor Block B No 40 Global Infocity Park Mgr Salai, Perungudi, Chennai, Tamil Nadu, India – 600096
- IndustryPrinting & Publishing, Games, System Software, Application Software, Publishing, Software
To see the full contact details of Freshworks Technologies Private Limited, buy the company report.
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
Brands
Freshworks Technologies operates multiple associated brands including Freshservice, Framebench, and Freshworks. Each brand links to its own profile.
| Brand | Description | Website |
|---|---|---|
| Provides a cloud-based IT service management tool for efficient operations. | freshservice.com | |
| Real-time collaboration for digital agencies is facilitated by cloud platform. | framebench.com | |
| Cloud-based business process management suite solutions are delivered. | freshworks.com |
Business activity
The main business activity of Freshworks Technologies is information and communication. In detail, this covers publishing of computer operating systems, system software, application software, games, etc..
| Main activity group code | Main activity | Business activity code | Business activity | Share of turnover |
|---|---|---|---|---|
| J | Information and communication | J2 | Publishing of computer operating systems, system software, application software, games, etc. |
To see the full business activity and turnover split of Freshworks Technologies Private Limited, buy the company report.
Financials of Freshworks Technologies Private Limited
FY 2025 filings availableFreshworks Technologies Private Limited reported revenue of ₹2,361.9 Cr (up 11% YoY) for FY 2025.
Compounded Annual Growth Rate (CAGR)
Revenue has grown at a compounded annual rate (CAGR) of 30% over five years, including 11% growth in the latest year. EBITDA rose 18% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
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| EBITDA | ₹430.53 Cr | ||||
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| Net Profit (PAT) | ₹247.01 Cr | ||||
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Financial Ratios
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
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| Profitability | |||||
| EBITDA Margin | 18.2% | ||||
| Net Profit Margin | 10.5% | ||||
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To see the full financial statements and ratios of Freshworks Technologies Private Limited, buy the company report.
Board of directors of Freshworks Technologies Private Limited
Freshworks Technologies has 2 current directors and 7 former directors. Current directors are listed first, with their designation and appointment date.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Goutham Sundaresan Venkataramanan | Director | 23 Aug 2023 | 3 Years 1 Months | Current |
| Pamela Anne Sergeeff | Director | 06 Jul 2022 | 4 Years 3 Months | Current |
Peer comparison
Freshworks Technologies Private Limited is compared with the 10 companies closest to it by revenue in the same principal business activity (publishing of computer operating systems, system software, application software, games, etc.), from the latest filed financials of each company.
| Company | Revenue | Net profit | Margin | Growth (1 yr) | Employees | Location |
|---|---|---|---|---|---|---|
| Intuit India Product Development Centre Private Limited | ₹3,236.7 Cr (FY 2025) | 27.0% | Bangalore, Karnataka, India | |||
| Shezar Web Technologies Private Limited | ₹3,168.83 Cr (FY 2025) | 731.0% | Mumbai, Maharashtra, India | |||
| RSB Industries Private Limited | ₹3,094.28 Cr (FY 2024) | 7.0% | Jamshedpur, Jharkhand, India | |||
| Fiserv India Private Limited | ₹2,911.49 Cr (FY 2025) | 11.0% | Pune, Maharashtra, India | |||
| Trent Hypermarket Private Limited | ₹2,743.47 Cr (FY 2025) | 24.0% | Mumbai, Maharashtra, India | |||
| Freshworks Technologies Private Limitedthis company | ₹2,361.9 Cr (FY 2025) | ₹247.01 Cr | 10.5% | 11.0% | 4,285 | Chennai, Tamil Nadu, India |
| Fujitsu Consulting India Private Limited | ₹2,016.53 Cr (FY 2025) | 4.0% | Pune, Maharashtra, India | |||
| Playsimple Games Private Limited | ₹1,927.26 Cr (FY 2024) | 3.0% | Bangalore, Karnataka, India | |||
| Thoughtworks Technologies (India) Private Limited | ₹1,911.24 Cr (FY 2024) | 2.0% | Bangalore, Karnataka, India | |||
| Alcatel-Lucent India Limited | ₹1,871.17 Cr (FY 2022) | 11.0% | New Delhi, Delhi, India | |||
| Blue Yonder India Private Limited | ₹1,832.58 Cr (FY 2025) | 11.0% | Bangalore, Karnataka, India |
To see the full peer comparison of Freshworks Technologies Private Limited, buy the company report.
Shareholding
The shareholding of Freshworks Technologies Private Limited is on record for 5 financial years, the latest being FY 2024, split between promoters, domestic institutions, foreign institutions, public shareholders and others.
| Shareholder category | FY 2024 | FY 2023 | FY 2022 | FY 2021 | FY 2020 |
|---|---|---|---|---|---|
| Promoters | |||||
| Domestic institutional investors (DII) | |||||
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| Others |
To see the full shareholding pattern of Freshworks Technologies Private Limited, buy the company report.
Deals & funding
Freshworks Technologies Private Limited has 6 deals on record (4 rights issues, 1 secondary share transfer, 1 funding round), with disclosed funding of ₹2.82 Cr; the latest was in January 2017.
Deals on record (5 of 6)
| When | Deal | Amount | Parties |
|---|---|---|---|
| Jan 2017 | Rights issue | ₹33.98 Cr | Investors: Freshworks Inc |
| Mar 2016 | Rights issue | ₹33.28 Cr | Investors: Freshworks Inc |
| Oct 2015 | Rights issue | ₹32.34 Cr | Investors: Freshworks Inc |
| Aug 2014 | Rights issue | ₹14.85 Cr | Investors: Freshworks Inc |
| Mar 2012 | Secondary share transfer | Undisclosed | Buyer: Freshworks Inc Seller: 2 individuals |
To see the full deal history of Freshworks Technologies Private Limited, buy the company report.
Deal records are compiled from filings and public sources; amounts are shown only where the source reported them.
Legal cases
Freshworks Technologies Private Limited has 1 court case on record: 1 filed by Freshworks Technologies. All case is disposed.
Cases by court
| Court | Cases | Against the company | Pending |
|---|---|---|---|
| District courts | 1 | 0 | 0 |
Cases on record (1 of 1)
| Court | Type of case | Party | Status |
|---|---|---|---|
| District court, Chengalpattu, Tamil Nadu | Criminal complaint | Filed by the company against Ceedeeyes Software Technology Park Private Limited Rep. by Its Director and 2 Others and 1 other | Disposed |
To see the full case history of Freshworks Technologies Private Limited, buy the company report.
Case records are compiled from court listings and may lag the court's own records. A case filed against a company is not a finding against it.
MSME payment delays
Freshworks Technologies Private Limited has 11 MSME Form 1 returns on record between 2020 and 2024, listing 115 overdue payments to 19 micro and small suppliers. Companies must report dues to micro and small suppliers that stay unpaid for more than 45 days in a half-yearly MSME Form 1 return.
Suppliers with reported dues (5 of 19)
| Supplier | Amount due | Due since | Reported on |
|---|---|---|---|
| Tatvic Analytics Private Limited | |||
| Rattha Somerset Greenways (Chennai) Private Limited | |||
| an individual supplier | |||
| Accion Technologies Private Limited | |||
| Tudip Technologies Private Limited |
To see the full MSME payment records of Freshworks Technologies Private Limited, buy the company report.
Individuals and sole proprietors among the suppliers are not named.
Employees & EPFO
Freshworks Technologies Private Limited has a workforce of 4,285 employees on its EPFO records as of Oct 10, 2025, across 1 active EPFO establishment.
GST
Freshworks Technologies has 4 GST registrations: 4 active.
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 33AABCF6966C1ZS | Tamil Nadu | Active | 01 Jul 2017 |
| 33AABCF6966C2ZR | Tamil Nadu | Active | 25 Feb 2025 |
| 29AABCF6966C1ZH | Karnataka | Active | 18 Sep 2018 |
| 36AABCF6966C1ZM | Telangana | Active | 16 Nov 2019 |
To see the full GST registrations and return filing status of Freshworks Technologies Private Limited, buy the company report.
Recent activity
Freshworks Technologies Private Limited has 9 board changes on record since 2012: 2 appointments and 7 cessations. The latest: Goutham Sundaresan Venkataramanan was appointed as Director on 23 Aug 2023.
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Frequently asked questions
Freshworks Technologies is an active private limited company based in Chennai, Tamil Nadu, India. The company works in games, within the printing and publishing industry. It was incorporated on 16 December 2010 (16+ years old) and is registered under CIN U72200TN2010PTC078458.
Freshworks Technologies has 2 current directors:
- Goutham Sundaresan Venkataramanan - Director
- Pamela Anne Sergeeff - Director
The latest financial statements of Freshworks Technologies on record with the MCA are for the year ended 31 March 2025. Its last annual general meeting was held on 17 September 2025. Year-wise statements from 2015 are in the company report.
The GSTIN of Freshworks Technologies is 33AABCF6966C1ZS, registered in Tamil Nadu. The company has 4 GST registrations in all, of which 4 are active. Other active GSTINs include 33AABCF6966C2ZR (Tamil Nadu), 29AABCF6966C1ZH (Karnataka), 36AABCF6966C1ZM (Telangana).
The CIN (Corporate Identification Number) of Freshworks Technologies is U72200TN2010PTC078458. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Freshworks Technologies has 1 court case on record: 1 filed by the company.
Freshworks Technologies was incorporated on 16 December 2010, making it 16+ years old. It is registered with the Registrar of Companies, Chennai.
Freshworks Technologies has 6 deals on record (4 rights issues, 1 secondary share transfer, 1 funding round), with disclosed funding of ₹2.82 Cr; the latest was in January 2017.
The peers of Freshworks Technologies by revenue are Intuit India Product Development Centre Private Limited, Shezar Web Technologies Private Limited, RSB Industries Private Limited, Fiserv India Private Limited, Trent Hypermarket Private Limited and 5 more, all in the same principal business activity (publishing of computer operating systems, system software, application software, games, etc.).
Goutham Sundaresan Venkataramanan was appointed as Director on 23 Aug 2023. Goutham Sundaresan Venkataramanan ceased to be Additional Director on 23 Aug 2023. Pamela Anne Sergeeff ceased to be Additional Director on 23 Sep 2022. Freshworks Technologies has 9 board changes on record in total.
Freshworks Technologies has 11 MSME Form 1 returns on record between 2020 and 2024, listing 115 overdue payments to 19 micro and small suppliers. The latest return was filed on 29 Apr 2024.
Freshworks Technologies can be reached through the website freshdesk.com. Its registered office is in Chennai, Tamil Nadu, India.