About Freshservice
Freshservice is a Technology company based in Chennai (India) founded in 2017 by Shan Krishnasamy. It provides a cloud-based IT service management tool for efficient operations. It operates on a B2B model. Its website freshservice.com draws about 5.4 million monthly visits. Its focus areas include Software, IT Service Management and Cloud Solutions.
Company details
Freshservice provides a cloud-based it service management tool for efficient operations through leveraging cutting-edge technology, software, it service management, and cloud solutions. Prioritizing client-centric approaches, it ensures high-quality outcomes, innovation, and sustainable practices in its field. It continues to evolve, meeting industry challenges with strategic approaches.
- Headquarters Chennai, India
- Founders Shan Krishnasamy
- SectorsTechnology
- Website category Computers Electronics and Technology · Programming and Developer Software
- Email••••••••
- Phone•••• ••••
- Website freshservice.com
- Social LinkedIn X Facebook YouTube
Associated legal entities of Freshservice
Freshservice is associated with 2 registered companies on The Company Check. Each company page carries the filings, financials, charges and directors of that entity.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2024) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Poojara Telecom Private Limited CIN U64202GJ2003PTC043007 | Active | 06 Oct 2003 | Rajkot, Gujarat | ₹940 Cr | 94 | 8 | View details |
| Freshworks Technologies Private Limited CIN U72200TN2010PTC078458 | Active | 16 Dec 2010 | Chennai, Tamil Nadu | ₹2,362 Cr | 4,285 | 2 | View details |
Apps and channels of Freshservice
Freshservice publishes 1 mobile app with over 100K+ downloads; its YouTube channel Freshworks has 17.6K subscribers and 30 videos.
Videos from Freshservice
The most watched videos on Freshservice's YouTube channel, Freshworks (17.6K subscribers). Click a video to play it here.
More on Freshworks.
Board of directors of Freshservice
The boards of the 2 registered companies of Freshservice currently have 10 directors; the longest-serving is Yogeshbhai Laxmidas Pujara, appointed in 2003. 14 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Yogeshbhai Laxmidas Pujara DIN 00108757 | Director | 06 Oct 2003 | 23 yrs | Poojara Telecom Private Limited |
| Rahil Yogeshbhai Pujara DIN 02137952 | Director | 01 Apr 2008 | 18 yrs 6 mo | Poojara Telecom Private Limited |
| Manish Harilal Bhojani DIN 06459631 | Director | 31 Dec 2012 | 13 yrs 9 mo | Poojara Telecom Private Limited |
| Deepakbhai Rameshbhai Bhatti DIN 06555582 | Director | 22 Apr 2013 | 13 yrs 6 mo | Poojara Telecom Private Limited |
| Pamela Anne Sergeeff DIN 06814381 | Director | 06 Jul 2022 | 4 yrs 3 mo | Freshworks Technologies Private Limited |
| Goutham Sundaresan Venkataramanan DIN 10283695 | Director | 23 Aug 2023 | 3 yrs 2 mo | Freshworks Technologies Private Limited |
| Ankur Amrutlal Kalaria DIN 11106785 | Additional Director | 15 May 2025 | 1 yr 5 mo | Poojara Telecom Private Limited |
| Dharmesh Harshadbhai Dandaiya DIN 11106793 | Additional Director | 15 May 2025 | 1 yr 5 mo | Poojara Telecom Private Limited |
| Kunal Hareshbhai Patel DIN 11106804 | Additional Director | 15 May 2025 | 1 yr 5 mo | Poojara Telecom Private Limited |
| Chandra Mohan Srivastava DIN 11106819 | Additional Director | 15 May 2025 | 1 yr 5 mo | Poojara Telecom Private Limited |
People of Freshservice
1 people are tracked at Freshservice (1 in leadership).
| Name | Role | Group |
|---|---|---|
Shan Krishnasamy | Co-Founder, CTO | Leadership |
Complete people profiles for Freshservice
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Financials of Freshservice
Figures of Poojara Telecom Private Limited, the primary company behind Freshservice, for FY 2024. Revenue was ₹940 Cr (+50% year on year). Net profit was ₹14.14 Cr (2% margin). EBITDA was ₹25.78 Cr (3% margin). Revenue has grown at a compounded annual rate of +42% over three years and +40% over five years.
- ₹940 CrRevenue · FY 2024 · +50% YoY
- ₹14.14 CrNet profit · 2% margin
- ₹25.78 CrEBITDA · 3% margin
- ₹1.70 CrPaid-up capital
- 94Employees (provident fund records)
- +42%Revenue CAGR, 3 years
- +40%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Poojara Telecom Private Limited are on its company page.
Detailed financial statements for Freshservice
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
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- Downloads
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Web traffic of Freshservice
The website of Freshservice (freshservice.com) receives about 5.4M visits a month and ranks #8,824 among all websites worldwide, #1,237 in Programming and Developer Software.
- Monthly visits5.4M
▲ 6.6% vs previous month
- Unique visitors613.4K
per month
- Global rank#8,824
among all websites
- Category rank#1,237
Computers Electronics and Technology · Programming and Developer Software
- Bounce rate23%
- Pages per visit10.3
- Average visit13 min 48 sec
- DevicesDesktop 88% · Mobile 12%
Websites whose visitors overlap most with Freshservice. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| manageengine.com | 100% | 3M | #18,196 | View details | |
| sysaid.com | 95% | 100.2K | #384,954 | View details | |
| otrs.com | 89% | 106.4K | #245,793 | View details | |
| freshworks.com | 85% | 1.5M | #41,046 | View details | |
| office.com | 81% | #29 | View details | ||
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Freshservice
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- Audience overlap
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Related news about Freshservice
Complete news archive for Freshservice
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Frequently Asked Questions about Freshservice
Freshservice was founded in 2017.
Freshservice is headquartered in Chennai, India. It is registered at Chennai, Tamil Nadu, India.
Freshservice provides a cloud-based it service management tool for efficient operations through leveraging cutting-edge technology, software, it service management, and cloud solutions. Prioritizing client-centric approaches, it ensures high-quality outcomes, innovation, and sustainable practices in its field. It continues to evolve, meeting industry challenges with strategic approaches.
Freshservice is associated with 2 legal entities: Poojara Telecom Private Limited, Freshworks Technologies Private Limited.
The legal entities of Freshservice currently have 10 directors, including Manish Harilal Bhojani, Deepakbhai Rameshbhai Bhatti, Yogeshbhai Laxmidas Pujara and others.
Yes. Freshservice publishes Freshservice, with over 100,000 downloads.
The website of Freshservice receives about 5.4 million visits a month and ranks #8,824 among all websites worldwide.