Segment

San Francisco, United States Founded: 2011 • Age: 15 yrs Acquired By Twilio
Customer data is integrated and collected via cloud-based API platform.
Annual revenue - Latest available
Total funding $283.6M 6 rounds
Employees 450 Tracked headcount
Investors 13 Known backers
Products 4 Services tracked
Competitors 10 Brand Intelligence

About Segment

Segment is a company based in San Francisco (United States) founded in 2011 was acquired by Twilio in October 2020. Segment has raised $283.6 million across 6 funding rounds from investors including Twilio, Kleiner Perkins and Accel. The company has 450 employees as of December 31, 2022. Segment offers products and services including Connections, Twilio Engage, Customer Data Platform, and Protocols. Segment operates in a competitive market with competitors including Twilio, Acquia, Capillary Technologies, Hightouch and Sitecore, among others.

  • Headquarter San Francisco, United States
  • Employees 450 as on 31 Dec, 2022
  • Sectors
    Technology
  • Email
    Locked
  • Phone
    Locked
  • Website
    Locked
  • Social
    Locked
  • Legal Name Segment.Io, Inc.
Operational Areas
Technology → Marketing, Adtech & Commerce Technology Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $283.6 M (USD)

    in 6 rounds

  • Latest Funding Round
    $175 M (USD), Series D

    Apr 02, 2019

  • Investors
    Twilio

    & 12 more

  • Employee Count
    450

    as on Dec 31, 2022

  • Acquired by
    Twilio

    (Oct 09, 2020)

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Products & Services of Segment

Segment offers a comprehensive portfolio of products and services, including Connections, Twilio Engage, Customer Data Platform, and Protocols.

Product name locked
Category locked
Primary

Integrates customer data from apps and sources via API

Product name locked
Category locked
Locked

Enables personalized multichannel customer experiences

Product name locked
Category locked
Locked

Collects and unifies real-time data for business insights

Product name locked
Category locked
Locked

Ensures integrity and privacy of customer data

People of Segment

Headcount 5000-10000
Employee Profiles 634
Board Members and Advisors 12
Employee Profiles
People
Christy Lake
Chief Administrative Officer (cao)
People
Tim Beyers
Director Of Product - Voice Connectivity
People
Alex Vahrusev
Senior Product Manager
People
Usama Khan
Machine Learning Engineer 2

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Board Members and Advisors
people
Jeff Immelt
Director
people
Deval Patrick
Board Member
people
Byron Deete
Director
people
Donna Dubinksy
Director

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Funding Insights of Segment

Segment has successfully raised a total of $283.6M across 6 strategic funding rounds. The most recent funding activity was a Series D round of $175 million completed in April 2019. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in Segment

Segment has secured backing from 13 investors, including venture fund, angel, and institutional investors. Prominent investors backing the company include Twilio, Kleiner Perkins and Accel.

All
Venture Fund
Institutional
Angel
Investor Description Founded Year Domain Location
Corporate backed venture capital fund investing in multiple sectors
Locked Locked Locked
Accel is recognized as a leading venture capital firm.
Locked Locked Locked
Private equity investments are directed toward US-based companies.
Locked Locked Locked
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Investor details for Segment

Investor domains, locations, round participation, and complete history require an active premium plan.

  • Investor domains
  • Investor locations
  • Funding rounds
  • Participation history

Verified entity values are shown only after access is granted.

Investments & Acquisitions by Segment

Investments
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Investment portfolio details for Segment

Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.

  • Portfolio identities
  • Transaction dates
  • Round details
  • Investment values

Verified entity values are shown only after access is granted.

Financial Statements - Segment

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Detailed financials for Segment

Historical revenue, profit, statement rows, ratios, and trend charts require an active premium plan.

  • Historical revenue
  • Profit trends
  • Statement rows
  • Financial ratios

Verified entity values are shown only after access is granted.

Segment Comparisons

Segment Primary company
Description
Customer data is integrated and collected via cloud-based AP...
Location
San Francisco, United States
Founded Year
2011
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
450
As of 2022
Premium access

Peer comparison for Segment

Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.

  • Named peers
  • Headcount comparison
  • Funding comparison
  • Operating benchmarks

Verified entity values are shown only after access is granted.

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Add Comparison
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Competitors of Segment

Segment operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Acquia, Capillary Technologies, Hightouch and Sitecore, among others.

Company Name Domain Founded year HQ Location Description
Locked Locked Locked
Cloud-based omnichannel communication and customer engagement platform is utilized.
Locked Locked Locked
AI powered digital experience and customer data management platform
Locked Locked Locked
AI-powered loyalty management software is offered for enterprises.
Locked Locked Locked
Cloud based data integration and customer data platform
Locked Locked Locked
Cloud-based platform enables digital experience management for marketers.
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Detailed competitors of Segment

Competitor domains, locations, full profiles, and operating metrics require an active premium plan.

  • Domains and locations
  • Full company profiles
  • Operating metrics
  • Competitive positioning

Verified entity values are shown only after access is granted.

Latest news on Segment

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Complete news archive for Segment

Full article history, source details, and older brand coverage require an active premium plan.

  • Full article archive
  • Source and publication date
  • Older coverage
  • Brand-specific news history

Verified entity values are shown only after access is granted.

Frequently Asked Questions about Segment

Segment was founded in 2011 and raised its 1st funding round 2 years after it was founded.

Segment is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.

Segment is a funded company, having raised a total of $283.6M across 6 funding rounds to date.

As of Dec 31, 2022, the latest employee count at Segment is 450.

Cloud-based customer data platform. It provides an API for developers to integrate and collect customer data and send it to multiple tools for analytics, marketing, data warehousing. It also provides multiple data sources to integrate and collect information like google analytics, HEAP, adobe analytics, flurry, mixpanel, etc. It also provides solutions for data governance.

Segment's top competitors include Twilio, Capillary Technologies and Acquia.

Segment offers Connections, Twilio Engage, Customer Data Platform, and Protocols.

Segment has 13 investors. Key investors include Twilio, Kleiner Perkins, Accel, Google Ventures, and Meritech Capital.

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