About Clearfeed
Clearfeed is a Technology company based in India founded in 2021 by Lalit Indoria and Joydeep Sen Sarma. AI-powered helpdesk solutions for Slack and Microsoft Teams are provided. Clearfeed has raised $2.7 million across 2 funding rounds from investors including Surge and 8VC. Its chief executive, as recorded, is Joydeep Sen Sarma. Its website clearfeed.ai draws about 36 thousand monthly visits. Its Indian entity Magnetar Labs Private Limited reported revenue of ₹7.18 Cr. Clearfeed offers products and services including External Helpdesk, Internal Helpdesk, GPT-Powered Answers, and Integrations. Its focus areas include Enterprise Applications, Sales Force Automation, Sales Analytics and Conversation Intelligence.
Company details
Clearfeed was founded in 2021 in India as a provider of AI-powered helpdesk solutions integrated with Slack and Microsoft Teams. Internal and external support functionalities are enabled, including AI-driven answers, SLA alerts, and service metrics. Existing helpdesk systems are integrated to facilitate query resolution across IT, HR, and customer support departments. Operations are centralized within communication channels to enhance efficiency.
- Headquarters India
- Founders Lalit Indoria, Joydeep Sen Sarma
- SectorsTechnology
- Email••••••••
- Website clearfeed.ai
- Social LinkedIn X Facebook
- Legal Name Magnetar Labs Private Limited
- Date of Incorporation 21 May, 2021
- Jurisdiction Bangalore, Karnataka, India
- Annual Revenue₹7.18 Cr
FY 2025 · -1% YoY
- Net Profit₹70.7 Lakh
FY 2025 · 10% margin
- EBITDA₹98.1 Lakh
FY 2025 · 14% margin
- Total Equity Funding$2.7M (USD)
in 2 rounds
- Latest Funding Round$2.7M (USD), Seed
Oct 2023
- InvestorsSurge
& 1 more
Associated legal entities of Clearfeed
Clearfeed operates through Magnetar Labs Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Magnetar Labs Private Limited CIN U72900KA2021PTC147716 | Active | 21 May 2021 | Bangalore, Karnataka | ₹7.2 Cr | 23 | 2 | View details |
Products & Services of Clearfeed
Clearfeed offers a comprehensive portfolio of products and services, including External Helpdesk, Internal Helpdesk, GPT-Powered Answers, and Integrations.
Platform for managing customer queries and tickets on Slack.
System for handling team requests and escalations within Slack.
AI feature providing automated responses for support queries.
Links with Zendesk and Jira for seamless data exchange.
Funding Insights of Clearfeed
Clearfeed has successfully raised a total of $2.7M across 2 strategic funding rounds. The most recent funding activity was a Seed round of $2.7 million completed in October 2023. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $2.7M
- Total Rounds 2
- Last Round Seed — $2.7M
- Investors Count 2
All 2 funding rounds of Clearfeed with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
2 investors in total: 2 institutional.
Investors in Clearfeed
Clearfeed has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include Surge and 8VC.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Acceleration is provided to startups across multiple sectors by Surge. | surgeahead.com | |||
Venture capital firm investing in technology, life sciences, and related sectors. | 8vc.com |
Investor details for Clearfeed
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Board of directors of Magnetar Labs Private Limited (Clearfeed)
Magnetar Labs Private Limited is the primary company behind Clearfeed. The board of Magnetar Labs Private Limited currently have 2 directors; the longest-serving is Joydeep Sen Sarma, appointed in 2021. 3 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Joydeep Sen Sarma DIN 05116755 | Director | 21 May 2021 | 5 yrs 5 mo | Magnetar Labs Private Limited |
| Sushmita Chowdhury DIN 00464349 | Director | 01 Dec 2024 | 1 yr 10 mo | Magnetar Labs Private Limited |
People of Clearfeed
11 people are tracked at Clearfeed (2 in leadership, 2 in board & advisors, 7 in team).
| Name | Role | Group |
|---|---|---|
Lalit Indoria | Co-Founder & CTO | Leadership |
| Co-Founder & CEO | Leadership | |
Sanjeev Sisodiya | Advisor | Board & advisors |
Vijay Sharma | Advisor | Board & advisors |
Zeeshan Lakdawala | Sales Development Representative | Team |
Naveen Arora | Senior Product Manager | Team |
Shipra Sharma | Founding Team - Product Marketing | Team |
Jaynil Pandya | Customer Success & Growth | Team |
Deepak Nayak | Engineer | Team |
Shraddha Agrawal | HR Manager | Team |
Happy Das | Content Marketing Manager | Team |
Complete people profiles for Clearfeed
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Financials of Clearfeed
Figures of Magnetar Labs Private Limited, the primary company behind Clearfeed, for FY 2025. Revenue was ₹7.18 Cr (-1% year on year). Net profit was ₹70.7 Lakh (10% margin). EBITDA was ₹98.1 Lakh (14% margin). Revenue has grown at a compounded annual rate of +67% over three years.
- ₹7.18 CrRevenue · FY 2025 · -1% YoY
- ₹70.7 LakhNet profit · 10% margin
- ₹98.1 LakhEBITDA · 14% margin
- ₹1 LakhPaid-up capital
- 23Employees (provident fund records)
- +67%Revenue CAGR, 3 years
Balance sheet, profit and loss, cash flow and ratios of Magnetar Labs Private Limited are on its company page.
Detailed financial statements for Clearfeed
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
- Financial ratios
- Five-year trends
- Downloads
Verified entity values are shown only after access is granted.
Timeline of Clearfeed
3 dated milestones of Clearfeed across 2 years, from founding to its latest funding, stage changes and deals.
- Founded Clearfeed is founded.
- Funding First funding round.
- Funding Latest funding round, Seed, of $2.7M.
Web traffic of Clearfeed
The website of Clearfeed (clearfeed.ai) receives about 35.6K visits a month.
- Monthly visits35.6K
▲ 13.2% vs previous month
Websites whose visitors overlap most with Clearfeed. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
freshersarea.in | freshersarea.in | 100% | #13,572,673 | – | |
| lafosse.com | 60% | 32.7K | #810,268 | View details | |
| useresponse.com | 32% | 23.8K | #1,104,245 | View details |
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Related news about Clearfeed
Complete news archive for Clearfeed
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Frequently Asked Questions about Clearfeed
Clearfeed was founded in 2021 and raised its 1st funding round 1 year after it was founded.
Clearfeed is headquartered in India.
Joydeep Sen Sarma is the CEO of Clearfeed, as recorded in our data. They have also founded this company.
Clearfeed is a funded company, having raised a total of $2.7M across 2 funding rounds to date.
The primary company behind Clearfeed, Magnetar Labs Private Limited, reported revenue of ₹7.18 Cr for FY 2025, down 1% year on year.
Clearfeed was founded in 2021 in India as a provider of AI-powered helpdesk solutions integrated with Slack and Microsoft Teams. Internal and external support functionalities are enabled, including AI-driven answers, SLA alerts, and service metrics. Existing helpdesk systems are integrated to facilitate query resolution across IT, HR, and customer support departments. Operations are centralized within communication channels to enhance efficiency.
Clearfeed offers External Helpdesk, Internal Helpdesk, GPT-Powered Answers, and Integrations.
Clearfeed operates through Magnetar Labs Private Limited.
The legal entities of Clearfeed currently have 2 directors, including Joydeep Sen Sarma, Sushmita Chowdhury.