About Clearfeed
Clearfeed is a company based in India founded in 2021 by Lalit Indoria and Joydeep Sen Sarma. Clearfeed has raised $2.7 million across 2 funding rounds from investors including Surge and 8VC. Clearfeed offers products and services including External Helpdesk, Internal Helpdesk, GPT-Powered Answers, and Integrations. Clearfeed operates in a competitive market with competitors including Observe.AI, Chorus.ai, CallMiner, Invoca and Momentum, among others.
- Headquarter India
- Founders Lalit Indoria, Joydeep Sen Sarma
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Sectors
Technology
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Email
***********
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Phone
*********
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Website
*********
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Social
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- Legal Name Magnetar Labs Private Limited
- Date of Incorporation 21 May, 2021
- Jurisdiction Bangalore, Karnataka, India
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Annual Revenue
$512.62 K (USD)176.5as on Mar 31, 2023
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Net Profit
$50.01 K (USD)229.84as on Mar 31, 2023
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EBITDA
$163.28 K (USD)24869.5as on Mar 31, 2023
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Total Equity Funding
$2.7 M (USD)
in 2 rounds
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Latest Funding Round
$2.7 M (USD), Seed
Oct 04, 2023
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Investors
Surge
& 1 more
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Employee Count
Employee Count
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Products & Services of Clearfeed
Clearfeed offers a comprehensive portfolio of products and services, including External Helpdesk, Internal Helpdesk, GPT-Powered Answers, and Integrations.
Platform for managing customer queries and tickets on Slack.
System for handling team requests and escalations within Slack.
AI feature providing automated responses for support queries.
Links with Zendesk and Jira for seamless data exchange.
People of Clearfeed
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Funding Insights of Clearfeed
Clearfeed has successfully raised a total of $2.7M across 2 strategic funding rounds. The most recent funding activity was a Seed round of $2.7 million completed in October 2023. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 2
- Last Round Seed — $2.7M
- First Round First Round
- Investors Count 2
Investments & Acquisitions by Clearfeed
Financial Statements - Clearfeed
Clearfeed Comparisons
Competitors of Clearfeed
Clearfeed operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Observe.AI, Chorus.ai, CallMiner, Invoca and Momentum, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
AI-powered conversation intelligence and automation are provided for contact centers.
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| domain | founded_year | HQ Location |
Conversational intelligence platform for sales
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| domain | founded_year | HQ Location |
Cloud and AI-based conversational analytics are delivered by CallMiner.
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| domain | founded_year | HQ Location |
Platform that connects marketing and sales teams to track and optimise the buying journey
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| domain | founded_year | HQ Location |
Momentum is recognized as an AI Revenue Orchestration Platform.
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| domain | founded_year | HQ Location |
AI-powered conversation intelligence is provided for contact centers.
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Frequently Asked Questions about Clearfeed
Clearfeed was founded in 2021 and raised its 1st funding round 1 year after it was founded.
Clearfeed is headquartered in India.
Joydeep Sen Sarma is the current CEO of Clearfeed. They have also founded this company.
Clearfeed is a funded company, having raised a total of $2.7M across 2 funding rounds to date.
Annual revenue of Clearfeed is $512.62K as on Mar 31, 2023.
Clearfeed was founded in 2021 in India as a provider of AI-powered helpdesk solutions integrated with Slack and Microsoft Teams. Internal and external support functionalities are enabled, including AI-driven answers, SLA alerts, and service metrics. Existing helpdesk systems are integrated to facilitate query resolution across IT, HR, and customer support departments. Operations are centralized within communication channels to enhance efficiency.
Clearfeed's top competitors include Chorus.ai, Observe.AI and Invoca.
Clearfeed offers External Helpdesk, Internal Helpdesk, GPT-Powered Answers, and Integrations.