Concentrix

Paris, France Founded: 2000 • Age: 26 yrs Acquired By GBL
Diversified business process outsourcing services are provided globally.
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About Concentrix

Concentrix is a company based in Paris (France) founded in 2000 was acquired by GBL in July 2019. It operates as a AI-as-a-Service, and Managed Services. The company has 4,851 employees as of April 02, 2024. Concentrix has completed 13 acquisitions, including Callpex, Dynamicall and Fiduciaire de Distribution Internationale. Concentrix offers products and services including iX Hero, Strategy & Design, Data & Analytics, Enterprise Technology, and Digital Operations. Concentrix operates in a competitive market with competitors including Genpact, Sutherland, Quess, Datamatics and Hexaware, among others.

  • Headquarter Paris, France
  • Employees 4851 as on 02 Apr, 2024
  • Sectors
    Business Services
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Concentrix Corporation
  • Date of Incorporation 30 Jun, 2014
  • Jurisdiction New Delhi, Delhi, India
Operational Areas
Business Services → Business Process Outsourcing (BPO)
Key Metrics
  • Annual Revenue
    $64.6 M (USD)
    28.21
    as on Mar 31, 2023
  • Net Profit
    $11.3 M (USD)
    -0.61
    as on Mar 31, 2023
  • EBITDA
    $16.45 M (USD)
    -2.36
    as on Mar 31, 2023
  • Latest Funding Round
  • Investors
    KKR

    & 6 more

  • Employee Count
    4851

    as on Apr 02, 2024

  • Investments & Acquisitions
    Callpex

    & 12 more

  • Acquired by
    GBL

    & 3 more

    (Jul 10, 2019)

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Products & Services of Concentrix

Concentrix offers a comprehensive portfolio of products and services, including iX Hero, Strategy & Design, Data & Analytics, Enterprise Technology, and Digital Operations. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

AI workspace is provided for advisors to enhance customer experience.

Strategies are shaped through AI-driven innovation and human-centered design.

Data is transformed into intelligence for enterprise performance acceleration.

AI technologies are integrated for efficiency and next-gen experiences.

Business challenges are addressed with AI-powered technologies and expertise.

People of Concentrix
Headcount 10000+
Employee Profiles 390
Board Members and Advisors 9
Employee Profiles
People
Jere Moroney
VP Digital
People
Chris Caldwell
President & CEO
People
Cormac Twomey
Senior Vice President, Global Operations and Delivery
People
Jason Marasigan
Svp, Corporate Development

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Board Members and Advisors
people
Kathryn Marinello
Chairperson
people
Kathryn Hayley
Director
people
Ann Vezina
Director
people
LaVerne Council
Director

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Funding Insights of Concentrix

  • Total Funding
  • Total Rounds 2
  • Last Round
  • First Round

    (10 Jul 2003)

  • Investors Count 3
Date Amount Transaction Name Valuation Lead Investors Investors
Jun, 2007 Amount Seed - Concentrix Valuation

investors

Jul, 2003 Amount Debt – Venture - Concentrix Valuation

investors

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Concentrix

Concentrix has secured backing from 7 investors, including venture fund and institutional investors. Prominent investors backing the company include KKR, GATX and FJ Labs. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Venture capital firm focused on marketplaces, gaming, web3, fintech, and multiple sectors
Founded Year Domain Location
-
Founded Year Domain Location
Multiple sectors are invested in by this private equity firm.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Concentrix

Concentrix has strategically engaged in corporate development activities, having acquired 13 companies. Notable acquisitions include Callpex, Dynamicall and Fiduciaire de Distribution Internationale. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Acquisitions
Company Name Description Domain Location Founded Year Amount
Provider of CRM outsourcing services
2021
Diversified business process outsourcing services are provided by Onelink.
2014
ID validation API is provided for verifying business documents.
2009
Company Name Description Domain Location Founded Year Amount
OVO is recognized as a smart digital payment application.
2017
Bionic investment advisor platform
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014

Financial Statements - Concentrix

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Concentrix Comparisons

Employees
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Competitors of Concentrix

Concentrix operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Sutherland, Quess, Datamatics and Hexaware, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Provider of end-to-end business process outsourcing services
domain founded_year HQ Location
Business process and technology management services are provided globally.
domain founded_year HQ Location
Provider of outsourcing and business services
domain founded_year HQ Location
Cloud-based text analytics and cognitive automation services are provided.
domain founded_year HQ Location
Provider of IT consulting and BPO services
domain founded_year HQ Location
Provider of customer care and back office support services for multiple sectors
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Concentrix

Frequently Asked Questions about Concentrix

When was Concentrix founded?

Concentrix was founded in 2000 and raised its 1st funding round 3 years after it was founded.

Where is Concentrix located?

Concentrix is headquartered in Paris, France.

How many employees does Concentrix have?

As of Apr 02, 2024, the latest employee count at Concentrix is 4,851.

What is the annual revenue of Concentrix?

Annual revenue of Concentrix is $64.6M as on Mar 31, 2023.

What does Concentrix do?

Concentrix is established as a global leader in technology and services, focusing on modernizing technology, transforming experiences, and solving complex business challenges. Operations are supported across various industries including automotive, banking, healthcare, retail, and technology. Solutions are provided through AI-driven innovation, data analytics, enterprise technology integration, and digital operations. The company is committed to creating impactful experiences and driving enterprise-wide transformation for over 2,000 leading brands worldwide.

Who are the top competitors of Concentrix?

Concentrix's top competitors include Quess, Datamatics and TaskUs.

What products or services does Concentrix offer?

Concentrix offers iX Hero, Strategy & Design, Data & Analytics, Enterprise Technology, and Digital Operations.

How many acquisitions has Concentrix made?

Concentrix has made 13 acquisitions, including Callpex, Dynamicall, and Fiduciaire de Distribution Internationale.

Who are Concentrix's investors?

Concentrix has 7 investors. Key investors include KKR, GATX, FJ Labs, MM Venture Partners, and GBL.

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