Concentrix

Paris, France Founded: 2000 • Age: 26 yrs Acquired By GBL
Diversified business process outsourcing services are provided globally.
Annual revenue $64.6M Latest available
Total funding - 2 rounds
Employees 4851 Tracked headcount
Investors 7 Known backers
Products 5 Services tracked
Competitors 10 Brand Intelligence

About Concentrix

Concentrix is a company based in Paris (France) founded in 2000 was acquired by GBL in July 2019. It operates as a AI-as-a-Service and Managed Services. The company has 4,851 employees as of April 02, 2024. Concentrix has completed 13 acquisitions, including Callpex, Dynamicall and Fiduciaire de Distribution Internationale. Concentrix offers products and services including iX Hero, Strategy & Design, Data & Analytics, Enterprise Technology, and Digital Operations. Concentrix operates in a competitive market with competitors including Genpact, Sutherland, Quess, Datamatics and Hexaware, among others.

  • Headquarter Paris, France
  • Employees 4851 as on 02 Apr, 2024
  • Sectors
    Business Services
  • Email
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  • Phone
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  • Website
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  • Social
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  • Legal Name Concentrix Corporation
  • Date of Incorporation 30 Jun, 2014
  • Jurisdiction New Delhi, Delhi, India
Operational Areas
Business Services → Business Process Outsourcing (BPO) Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    $64.6 M (USD)
    28.21
    as on Mar 31, 2023
  • Net Profit
    $11.3 M (USD)
    -0.61
    as on Mar 31, 2023
  • EBITDA
    $16.45 M (USD)
    -2.36
    as on Mar 31, 2023
  • Latest Funding Round
    Not available
  • Investors
    KKR

    & 6 more

  • Employee Count
    4851

    as on Apr 02, 2024

  • Investments & Acquisitions
    Callpex

    & 12 more

  • Acquired by
    GBL

    & 3 more

    (Jul 10, 2019)

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Products & Services of Concentrix

Concentrix offers a comprehensive portfolio of products and services, including iX Hero, Strategy & Design, Data & Analytics, Enterprise Technology, and Digital Operations.

Product name locked
Category locked
Primary

AI workspace is provided for advisors to enhance customer experience.

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Strategies are shaped through AI-driven innovation and human-centered design.

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Data is transformed into intelligence for enterprise performance acceleration.

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AI technologies are integrated for efficiency and next-gen experiences.

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Business challenges are addressed with AI-powered technologies and expertise.

People of Concentrix

Headcount 10000+
Employee Profiles 390
Board Members and Advisors 9
Employee Profiles
People
Jere Moroney
VP Digital
People
Chris Caldwell
President & CEO
People
Cormac Twomey
Senior Vice President, Global Operations and Delivery
People
Jason Marasigan
Svp, Corporate Development

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Board Members and Advisors
people
Kathryn Marinello
Chairperson
people
Kathryn Hayley
Director
people
Ann Vezina
Director
people
LaVerne Council
Director

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Funding Insights of Concentrix

Investors in Concentrix

Concentrix has secured backing from 7 investors, including venture fund and institutional investors. Prominent investors backing the company include KKR, GATX and FJ Labs.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Venture capital firm focused on marketplaces, gaming, web3, fintech, and multiple sectors
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Multiple sectors are invested in by this private equity firm.
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Investor details for Concentrix

Investor domains, locations, round participation, and complete history require an active premium plan.

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  • Investor locations
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  • Participation history

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Investments & Acquisitions by Concentrix

Concentrix has strategically engaged in corporate development activities, having acquired 13 companies. Notable acquisitions include Callpex, Dynamicall and Fiduciaire de Distribution Internationale.

Investments
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Investment portfolio details for Concentrix

Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.

  • Portfolio identities
  • Transaction dates
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Acquisitions
Company Name Description Domain Location Founded Year Amount
Provider of CRM outsourcing services
Locked Locked 2021 Locked
Diversified business process outsourcing services are provided by Onelink.
Locked Locked 2014 Locked
ID validation API is provided for verifying business documents.
Locked Locked 2009 Locked
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Complete acquisition details for Concentrix

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  • Domains and locations

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Financial Statements - Concentrix

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Detailed financials for Concentrix

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Concentrix Comparisons

Concentrix Primary company
Description
Diversified business process outsourcing services are provid...
Location
Paris, France
Founded Year
2000
Annual Revenue
$64.6 M (USD)
Net Profit
$11.3 M (USD)
EBITDA
$16.45 M (USD)
Employees
4,851
As of 2024
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Peer comparison for Concentrix

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Competitors of Concentrix

Concentrix operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Sutherland, Quess, Datamatics and Hexaware, among others.

Company Name Domain Founded year HQ Location Description
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Provider of end-to-end business process outsourcing services
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Business process and technology management services are provided globally.
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Provider of outsourcing and business services
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Cloud-based text analytics and cognitive automation services are provided.
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Provider of IT consulting and BPO services
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Provider of customer care and back office support services for multiple sectors
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Detailed competitors of Concentrix

Competitor domains, locations, full profiles, and operating metrics require an active premium plan.

  • Domains and locations
  • Full company profiles
  • Operating metrics
  • Competitive positioning

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Latest news on Concentrix

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Complete news archive for Concentrix

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  • Source and publication date
  • Older coverage
  • Brand-specific news history

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Frequently Asked Questions about Concentrix

Concentrix was founded in 2000 and raised its 1st funding round 3 years after it was founded.

Concentrix is headquartered in Paris, France.

As of Apr 02, 2024, the latest employee count at Concentrix is 4,851.

Annual revenue of Concentrix is $64.6M as on Mar 31, 2023.

Concentrix is established as a global leader in technology and services, focusing on modernizing technology, transforming experiences, and solving complex business challenges. Operations are supported across various industries including automotive, banking, healthcare, retail, and technology. Solutions are provided through AI-driven innovation, data analytics, enterprise technology integration, and digital operations. The company is committed to creating impactful experiences and driving enterprise-wide transformation for over 2,000 leading brands worldwide.

Concentrix's top competitors include Quess, Datamatics and TaskUs.

Concentrix offers iX Hero, Strategy & Design, Data & Analytics, Enterprise Technology, and Digital Operations.

Concentrix has made 13 acquisitions, including Callpex, Dynamicall, and Fiduciaire de Distribution Internationale.

Concentrix has 7 investors. Key investors include KKR, GATX, FJ Labs, MM Venture Partners, and GBL.

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