About ContactPoint 360
ContactPoint 360 is a Business Services company based in Mississauga (Canada) founded in 2007. It provides AI-enhanced customer support, sales outsourcing, and technical services globally. It operates on a B2B and SaaS model in Business Services and Technology sectors. ContactPoint 360 offers products and services including Technical Support, Multilingual Support, AI Learning Environment, and Conversational AI. Its focus areas include Outsourcing, Customer Experience, Multilingual Services and AI-Driven Support. Its legal entity in India is Contactpoint360 Private Limited (U72900HR2020PTC089552).
Company details
ContactPoint360 specializes in AI-powered solutions for customer experience, including technical support, multilingual services, and workforce management. They serve sectors like healthcare, finance, and retail through outsourcing models that improve efficiency and satisfaction. With global operations in countries such as the United States and Canada, they partner with enterprises to reduce costs and enhance retention using tools like chatbots and analytics. Their focus on innovation drives better outcomes for clients worldwide.
- Headquarters Mississauga, Canada
- Employees 1
- SectorsBusiness ServicesTechnology
- Email••••••••
- Website contactpoint360.com
- Social LinkedIn Facebook YouTube
- Legal Name Contactpoint360 Private Limited
- Date of Incorporation 22 Sep, 2020
- Jurisdiction Gurugram, Haryana, India
- Employee Count1
Associated legal entities of ContactPoint 360
ContactPoint 360 operates through Contactpoint360 Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Contactpoint360 Private Limited CIN U72900HR2020PTC089552 | Active | 22 Sep 2020 | Gurugram, Haryana | 2 | View details |
Products & Services of ContactPoint 360
ContactPoint 360 offers a comprehensive portfolio of products and services, including Technical Support, Multilingual Support, AI Learning Environment, and Conversational AI.
Outsourced solutions for resolving technical issues efficiently.
Language bridging for enhanced global customer interactions.
AI simulations to fast-track employee proficiency and performance.
Tools for boosting efficiency and customer satisfaction.
Apps and channels of ContactPoint 360
its YouTube channel ContactPoint 360 has 514 subscribers and 30 videos.
Videos from ContactPoint 360
The most watched videos on ContactPoint 360's YouTube channel, ContactPoint 360 (514 subscribers). Click a video to play it here.
More on ContactPoint 360.
Board of directors of Contactpoint360 Private Limited (ContactPoint 360)
Contactpoint360 Private Limited is the primary company behind ContactPoint 360. The board of Contactpoint360 Private Limited currently have 2 directors; the longest-serving is Mary Ayushi Lyall, appointed in 2020.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Mary Ayushi Lyall DIN 08889524 | Director | 22 Sep 2020 | 6 yrs 1 mo | Contactpoint360 Private Limited |
| Mohammed Abdul Rasheed Halder DIN 08889523 | Director | 22 Sep 2020 | 6 yrs 1 mo | Contactpoint360 Private Limited |
People of ContactPoint 360
44 people are tracked at ContactPoint 360 (16 in leadership, 28 in team); the tracked headcount is 1.
| Name | Role | Group |
|---|---|---|
Andrea Gomez Lopez | Regional Financial Director | Leadership |
Ely A. Chio | Head Of Finance | Leadership |
Amit Gupta | Head Finance And Accounts | Leadership |
Dr. Ramesh Kumar | Chief Operating Officer | Leadership |
Prasun Roy Choudhury | Chief Financial Officer | Leadership |
Tatiana Ganina | Director Of Finance | Leadership |
Rachit Patel | Director Of IT & Compliance | Leadership |
Irene Saites Marciniak | Director Of Client Services & Partnerships | Leadership |
Brian Gentry | Vice President Of Operations | Leadership |
Daniel Cheung | VP Of Client Engagement And AI Solutions | Leadership |
Asad Mirza | President & CEO At Contactpoint360 | Leadership |
Venky Sripathi | Vice President Of Inside Sales & Demand Generation | Leadership |
Nick Georgilas | Sr. Director Of Operations Philippines - EMEA | Leadership |
Sowkath Ali | Site Director - Jamaica | Leadership |
Ardavan Zarifi | Director Of Operations - Credit And Collections | Leadership |
Claudia Guajardo | Director De Operaciones | Leadership |
Elizabeth Sedlacek | SVP Client Relations & Partnerships | Team |
Luzan Buchanan | Manager, Human Resources & Talent Acquisition | Team |
Bianca Gonzalez Walter | Operations Manager | Team |
Cris Roco Orat | IT Manager | Team |
24 more people are available in the full profile.
Complete people profiles for ContactPoint 360
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Web traffic of ContactPoint 360
Websites that share an audience with ContactPoint 360 (contactpoint360.com).
Websites whose visitors overlap most with ContactPoint 360. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| isonxperiences.com | 94% | 53.9K | #611,018 | View details | |
| jindalx.com | 88% | 5.2K | #3,377,339 | View details | |
| concentrix.com | 88% | 2.3M | #26,282 | View details |
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Related news about Contactpoint 360
Complete news archive for ContactPoint 360
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Frequently Asked Questions about ContactPoint 360
ContactPoint 360 was founded in 2007.
ContactPoint 360 is headquartered in Mississauga, Canada. It is registered at Mississauga, Ontario, Canada.
ContactPoint 360 has 1 employees.
ContactPoint360 specializes in AI-powered solutions for customer experience, including technical support, multilingual services, and workforce management. They serve sectors like healthcare, finance, and retail through outsourcing models that improve efficiency and satisfaction. With global operations in countries such as the United States and Canada, they partner with enterprises to reduce costs and enhance retention using tools like chatbots and analytics. Their focus on innovation drives better outcomes for clients worldwide.
ContactPoint 360 offers Technical Support, Multilingual Support, AI Learning Environment, and Conversational AI.
ContactPoint 360 operates through Contactpoint360 Private Limited.
The legal entities of ContactPoint 360 currently have 2 directors, including Mary Ayushi Lyall, Mohammed Abdul Rasheed Halder.