About Contakti
Contakti is a Technology company based in Jyvaskyla (Finland) founded in 2014. It offers multichannel customer service solutions including CRM and chat tools. It operates on a B2B and SaaS model. The company has 2,619 employees. Its Indian entity Texas Instruments (India) Private Limited reported revenue of ₹3,960 Cr. Contakti offers products and services including Chat Service, Ticketing System, Email Integration, Web Form, and CRM Platform. Its focus areas include Business Services, Customer Service Tech, Communication Tools and AI-Enhanced Solutions.
Company details
Contakti is a Finnish company based in Jyväskylä that delivers a suite of customer service tools, including email integration, web forms, ticketing systems, chat, and CRM platforms. These tools enable businesses to manage interactions across multiple channels efficiently, automate tasks, and analyze data for improved service quality. The platform supports features like real-time monitoring and AI-driven routing, helping clients enhance operational efficiency and customer satisfaction.
- Headquarters Jyvaskyla, Finland
- Employees 2,619
- SectorsTechnology
- Phone•••• ••••
- Website contakti.com
- Social X
- Legal Name Texas Instruments (India) Private Limited
- Date of Incorporation 12 Aug, 1985
- Jurisdiction Bangalore, Karnataka, India
- Indian entity revenue₹3,960 Cr
FY 2025 · +20% YoY
- Indian entity net profit₹379 Cr
FY 2025 · 10% margin
- Indian entity EBITDA₹787 Cr
FY 2025 · 20% margin
- Employee Count2,619
Associated legal entities of Contakti
Contakti operates through Texas Instruments (India) Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Texas Instruments (India) Private Limited CIN U29110KA1985PTC007067 | Active | 12 Aug 1985 | Bangalore, Karnataka | ₹3,960 Cr | 2,619 | 5 | View details |
Products & Services of Contakti
Contakti offers a comprehensive portfolio of products and services, including Chat Service, Ticketing System, Email Integration, Web Form, and CRM Platform.
Enables real-time customer interactions through chat interfaces.
Automates task creation and routing for efficient issue resolution.
Seamlessly integrates with email for streamlined customer support handling.
Collects user information via forms and converts it into tickets.
Centralizes customer data and aids in sales tracking and reporting.
Board of directors of Texas Instruments (India) Private Limited (Contakti)
Texas Instruments (India) Private Limited is the primary company behind Contakti. The board of Texas Instruments (India) Private Limited currently have 5 directors; the longest-serving is Kirk Warren Tryon, appointed in 2020. 17 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Kirk Warren Tryon DIN 08705453 | Director | 27 Feb 2020 | 6 yrs 8 mo | Texas Instruments (India) Private Limited |
| Ankit Bakliwal DIN 09498487 | Director | 15 Feb 2022 | 4 yrs 8 mo | Texas Instruments (India) Private Limited |
| Ebenezer Amritraj Vidyasagar DIN 09745672 | Director | 30 Sep 2022 | 4 yrs 1 mo | Texas Instruments (India) Private Limited |
| Santhosh Kumar Trichur Natarajan DIN 06629983 | Managing Director | 09 Jul 2023 | 3 yrs 3 mo | Texas Instruments (India) Private Limited |
| Edgar Allen Morales DIN 10800011 | Director | 29 Oct 2024 | 2 yrs | Texas Instruments (India) Private Limited |
Financials of Contakti
Figures of Texas Instruments (India) Private Limited, the primary company behind Contakti, for FY 2025. Revenue was ₹3,960 Cr (+20% year on year). Net profit was ₹379 Cr (10% margin). EBITDA was ₹787 Cr (20% margin).
- ₹3,960 CrRevenue · FY 2025 · +20% YoY
- ₹379 CrNet profit · 10% margin
- ₹787 CrEBITDA · 20% margin
- ₹27.3 LakhPaid-up capital
- 2,619Employees (provident fund records)
Balance sheet, profit and loss, cash flow and ratios of Texas Instruments (India) Private Limited are on its company page.
Detailed financial statements for Contakti
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Frequently Asked Questions about Contakti
Contakti was founded in 2014.
Contakti is headquartered in Jyvaskyla, Finland.
Contakti has 2,619 employees.
The primary company behind Contakti, Texas Instruments (India) Private Limited, reported revenue of ₹3,960 Cr for FY 2025, up 20% year on year.
Contakti is a Finnish company based in Jyväskylä that delivers a suite of customer service tools, including email integration, web forms, ticketing systems, chat, and CRM platforms. These tools enable businesses to manage interactions across multiple channels efficiently, automate tasks, and analyze data for improved service quality. The platform supports features like real-time monitoring and AI-driven routing, helping clients enhance operational efficiency and customer satisfaction.
Contakti offers Chat Service, Ticketing System, Email Integration, Web Form, and CRM Platform.
Contakti operates through Texas Instruments (India) Private Limited.
The legal entities of Contakti currently have 5 directors, including Kirk Warren Tryon, Santhosh Kumar Trichur Natarajan, Ebenezer Amritraj Vidyasagar and others.