About Contakti
Contakti is a company based in Jyvaskyla (Finland) founded in 2014. It operates as a B2B and SaaS. The company has 2,619 employees as of March 31, 2023. Contakti offers products and services including Chat Service, Ticketing System, Email Integration, Web Form, and CRM Platform. Contakti operates in a competitive market with competitors including Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
- Headquarter Jyvaskyla, Finland
- Employees 2619 as on 31 Mar, 2023
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Sectors
Technology
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Phone
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Website
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Social
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- Jurisdiction Bangalore, Karnataka, India
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Annual Revenue
$332.47 M (USD)32.67as on Mar 31, 2023
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Net Profit
$39.12 M (USD)8.08as on Mar 31, 2023
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EBITDA
$61.05 M (USD)20.09as on Mar 31, 2023
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Latest Funding Round
Not available
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Investors
Not available
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Employee Count
2619
as on Mar 31, 2023
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Products & Services of Contakti
Contakti offers a comprehensive portfolio of products and services, including Chat Service, Ticketing System, Email Integration, Web Form, and CRM Platform.
Enables real-time customer interactions through chat interfaces.
Automates task creation and routing for efficient issue resolution.
Seamlessly integrates with email for streamlined customer support handling.
Collects user information via forms and converts it into tickets.
Centralizes customer data and aids in sales tracking and reporting.
Funding Insights of Contakti
Detailed funding history for Contakti
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Investments & Acquisitions by Contakti
Investment portfolio details for Contakti
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Financial Statements - Contakti
Detailed financials for Contakti
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Contakti Comparisons
Peer comparison for Contakti
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Competitors of Contakti
Contakti operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based customer service platform is offered for business engagement.
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Cloud-based unified communication software is delivered for businesses.
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Detailed competitors of Contakti
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Latest news on Contakti
Complete news archive for Contakti
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Frequently Asked Questions about Contakti
Contakti was founded in 2014.
Contakti is headquartered in Jyvaskyla, Finland.
As of Mar 31, 2023, the latest employee count at Contakti is 2,619.
Annual revenue of Contakti is $332.47M as on Mar 31, 2023.
Contakti is a Finnish company based in Jyväskylä that delivers a suite of customer service tools, including email integration, web forms, ticketing systems, chat, and CRM platforms. These tools enable businesses to manage interactions across multiple channels efficiently, automate tasks, and analyze data for improved service quality. The platform supports features like real-time monitoring and AI-driven routing, helping clients enhance operational efficiency and customer satisfaction.
Contakti's top competitors include Twilio, Genesys and Freshworks.
Contakti offers Chat Service, Ticketing System, Email Integration, Web Form, and CRM Platform.