About Customer Alliance
Customer Alliance is a company based in Berlin (Germany) founded in 2009 by Torsten Sabel. Customer Alliance has completed 1 acquisition, including Toocan. Customer Alliance offers products and services including Online Review Management, AI Reply Assistant, Review Stream, and Surveys. Customer Alliance operates in a competitive market with competitors including ActiveCampaign, Zendesk, Reputation, Verint and Clarabridge, among others.
- Headquarter Berlin, Germany
- Founders Torsten Sabel
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Sectors
TechnologyTravel & Hospitality
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Email
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Phone
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Website
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Social
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- Legal Name Ca Customer Alliance Gmbh
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
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Investors
Super Angel
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Employee Count
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- Investments & Acquisitions
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Products & Services of Customer Alliance
Customer Alliance offers a comprehensive portfolio of products and services, including Online Review Management, AI Reply Assistant, Review Stream, and Surveys.
Platform for collecting and managing online reviews from various sources.
AI system for generating and sending automated review responses.
Tool for distributing and monitoring reviews across platforms.
System for creating and analyzing in-web, in-app, and email surveys.
Funding Insights of Customer Alliance
Investors in Customer Alliance
Customer Alliance has secured backing from 5 investors, including venture fund and institutional investors. Prominent investors backing the company include Super Angel, K5 Ventures and netSTART.
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Angel networks are facilitated for California-based startups.
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Early-stage investments are made in high-tech startups by HTGF.
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Global tech investments are made by venture capital firm.
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Investor details for Customer Alliance
Investor domains, locations, round participation, and complete history require an active premium plan.
- Investor domains
- Investor locations
- Funding rounds
- Participation history
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Customer Alliance
Customer Alliance has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Toocan.
Investment portfolio details for Customer Alliance
Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.
- Portfolio identities
- Transaction dates
- Round details
- Investment values
Verified entity values are shown only after access is granted.
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Media monitoring and reputation management solutions are offered via platform.
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Complete acquisition details for Customer Alliance
Transaction dates, acquired stakes, disclosed values, domains, and locations require an active premium plan.
- Transaction dates
- Acquired stakes
- Disclosed values
- Domains and locations
Verified entity values are shown only after access is granted.
Financial Statements - Customer Alliance
Detailed financials for Customer Alliance
Historical revenue, profit, statement rows, ratios, and trend charts require an active premium plan.
- Historical revenue
- Profit trends
- Statement rows
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Customer Alliance Comparisons
Peer comparison for Customer Alliance
Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.
- Named peers
- Headcount comparison
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Competitors of Customer Alliance
Customer Alliance operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as ActiveCampaign, Zendesk, Reputation, Verint and Clarabridge, among others.
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Sales, CRM, and email marketing automation software is provided.
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Cloud-based customer service platform is offered for business engagement.
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Cloud-based reputation management is offered for businesses via online channels.
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AI-powered customer experience automation solutions are provided by Verint.
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Customer intelligence platform on cloud
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Cloud-based customer experience management software is provided for brands.
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Detailed competitors of Customer Alliance
Competitor domains, locations, full profiles, and operating metrics require an active premium plan.
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Latest news on Customer Alliance
Complete news archive for Customer Alliance
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- Full article archive
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- Brand-specific news history
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Frequently Asked Questions about Customer Alliance
Customer Alliance was founded in 2009 and raised its 1st funding round 1 year after it was founded.
Customer Alliance is headquartered in Berlin, Germany. It is registered at Berlin, Berlin, Germany.
Torsten Sabel is the current CEO of Customer Alliance. They have also founded this company.
Customer Alliance was founded in 2009 in Berlin, Germany, and operates in the software-as-a-service sector focused on reputation management. Services encompass an online booking engine, review collection and distribution across websites, competitive price analysis, survey building, customer journey analytics, and text analytics. These tools support businesses in monitoring and enhancing customer feedback processes.
Customer Alliance's top competitors include Zendesk, ActiveCampaign and Verint.
Customer Alliance offers Online Review Management, AI Reply Assistant, Review Stream, and Surveys.
Customer Alliance has made 1 acquisition, including Toocan.
Customer Alliance has 5 investors. Key investors include Super Angel, K5 Ventures, netSTART, High-Tech Gründerfonds, and Mountain Partners.