About Customer Experience Lab
Customer Experience Lab is a company based in Hyderabad (India) founded in 2015 by Soumya Acharya. It operates as a B2B and SaaS. Customer Experience Lab offers products and services including Omni channel Contact Centre, AI Interactive BOT, Sales CRM, and Video Conferencing. Customer Experience Lab operates in a competitive market with competitors including BTS, WillowTree, Valantic, Elixirr and TU Berlin, among others.
- Headquarter Hyderabad, India
- Founders Soumya Acharya
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Sectors
TechnologyBusiness Services
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Phone
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Website
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Social
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- Legal Name Cxp Lab India Private Limited
- Jurisdiction Bengaluru, Karnataka, India
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Annual Revenue
$1.99 K (USD)-76.05as on Mar 31, 2023
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Net Profit
-$351.5 (USD)-114.17as on Mar 31, 2023
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EBITDA
$1.17 K (USD)-68.44as on Mar 31, 2023
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Latest Funding Round
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Investors
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Employee Count
Not available
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Products & Services of Customer Experience Lab
Customer Experience Lab offers a comprehensive portfolio of products and services, including Omni channel Contact Centre, AI Interactive BOT, Sales CRM, and Video Conferencing.
Enables multi-channel customer interactions and engagement.
Automates responses for efficient customer service queries.
Manages sales processes and client relationships effectively.
Facilitates virtual meetings for business communication.
Funding Insights of Customer Experience Lab
Detailed funding history for Customer Experience Lab
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Investments & Acquisitions by Customer Experience Lab
Investment portfolio details for Customer Experience Lab
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Financial Statements - Customer Experience Lab
Detailed financials for Customer Experience Lab
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Customer Experience Lab Comparisons
Peer comparison for Customer Experience Lab
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Competitors of Customer Experience Lab
Customer Experience Lab operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as BTS, WillowTree, Valantic, Elixirr and TU Berlin, among others.
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IT digital transformation, strategy, and analytics consulting services are provided.
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University offering multiple courses and degrees across diversified streams
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Recreational boats and marine services are provided nationwide.
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Detailed competitors of Customer Experience Lab
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Latest news on Customer Experience Lab
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Frequently Asked Questions about Customer Experience Lab
Customer Experience Lab was founded in 2015.
Customer Experience Lab is headquartered in Hyderabad, India. It is registered at Hyderabad, Telangana, India.
Annual revenue of Customer Experience Lab is $1.99K as on Mar 31, 2023.
Customer Experience Lab delivers innovative solutions for efficient customer interactions through omnichannel platforms, AI tools, and consulting services. Based in Singapore, India, and the Philippines, it serves industries like BPO and e-commerce by streamlining communication processes and enhancing engagement. The company focuses on personalized journeys and integrates with leading CRMs to support digital transformation and customer journey mapping.
Customer Experience Lab's top competitors include Elixirr, WillowTree and IDEO.
Customer Experience Lab offers Omni channel Contact Centre, AI Interactive BOT, Sales CRM, and Video Conferencing.