About Customer Imperative
Customer Imperative is a company based in Charleston (United States) founded in 2017 by Jay Nathan was acquired by Higher Logic in July 2020. It operates as a Professional Services. Customer Imperative offers products and services including CS Accelerator and Customer Success Consulting. Customer Imperative operates in a competitive market with competitors including SurveyMonkey, Yogi, UNGUESS, Wonderflow and Punch List, among others.
- Headquarter Charleston, United States
- Founders Jay Nathan
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Customer Imperative, Llc
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
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- Investors
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Employee Count
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Acquired by
Higher Logic
(Jul 29, 2020)
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Products & Services of Customer Imperative
Customer Imperative offers a comprehensive portfolio of products and services, including CS Accelerator and Customer Success Consulting.
Program designed to accelerate customer success for SaaS companies.
Strategies are provided to enhance customer retention and growth.
Funding Insights of Customer Imperative
Detailed funding history for Customer Imperative
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Investors in Customer Imperative
Customer Imperative has secured backing from 1 investor. Prominent investors backing the company include Higher Logic.
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Higher Logic is recognized for providing online community software solutions.
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Investor details for Customer Imperative
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Investments & Acquisitions by Customer Imperative
Investment portfolio details for Customer Imperative
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Financial Statements - Customer Imperative
Detailed financials for Customer Imperative
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Customer Imperative Comparisons
Peer comparison for Customer Imperative
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Competitors of Customer Imperative
Customer Imperative operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as SurveyMonkey, Yogi, UNGUESS, Wonderflow and Punch List, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
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A cloud-based platform is utilized for creating customizable surveys.
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AI based customer feedback analytics platform in the cloud
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Crowd testing, quality optimization, experience, and security solutions are provided.
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AI-based customer feedback analytics platform in the cloud
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User feedback management platform
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Polly is recognized for providing employee engagement tools for hybrid teams.
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Detailed competitors of Customer Imperative
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Latest news on Customer Imperative
Complete news archive for Customer Imperative
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Frequently Asked Questions about Customer Imperative
Customer Imperative was founded in 2017.
Customer Imperative is headquartered in Charleston, United States. It is registered at Charleston, South Carolina, United States.
Customer success solutions are offered by Customer Imperative for B2B SaaS companies. Focus is placed on retaining revenue, creating successful customer journeys, gaining new customers, and scaling through technology and automation. Services are tailored for early, growth, and mature stage companies to reduce churn, increase satisfaction, and drive upselling opportunities. Revenue growth strategies are defined and implemented to deliver on brand promises and achieve better customer outcomes.
Customer Imperative's top competitors include SurveyMonkey, Yogi and Wonderflow.
Customer Imperative offers CS Accelerator and Customer Success Consulting.
Customer Imperative has 1 investor. Key investors include Higher Logic.