directalliance.com
About directalliance.com
directalliance.com is a Business Services company founded in 1997, and was acquired by TTEC in June 2006. Customer experience services are delivered to enhance client interactions. directalliance.com offers products and services including CX Managed Services, Contact Center Technology, and Customer Experience Strategy. Its focus areas include Customer Experience Services and Diversified.
Company details
Direct Alliance was founded in 1997 as a provider in the customer experience sector. Operations are centered on outsourcing solutions for customer support and engagement. Services include contact center management, technical assistance, and interaction optimization for businesses. Focus is placed on improving service delivery efficiency without specified geographic limitations. The company maintains a domain-based identity at directalliance.com for its activities.
- Stage Acquired
- SectorsBusiness Services
- Website directalliance.com
- Acquired by TTEC (Jun 2006)
Products & Services of directalliance.com
directalliance.com offers a comprehensive portfolio of products and services, including CX Managed Services, Contact Center Technology, and Customer Experience Strategy.
Provides managed services integrating AI and human insights for customer support
Offers tools for synchronized voice and digital channels
Delivers strategies for customer journey mapping and intent analysis
Investors in directalliance.com
directalliance.com has secured backing from 1 investor. Prominent investors backing the company include TTEC.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Digital consulting and customer engagement solutions are provided globally. | 1982 | ttec.com | Englewood, United States |
Investor details for directalliance.com
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Timeline of directalliance.com
2 dated milestones of directalliance.com across 9 years, from founding to its latest funding, stage changes and deals.
- Founded directalliance.com is founded.
- Exit Acquired by TTEC.
Web traffic of directalliance.com
Websites that share an audience with directalliance.com (directalliance.com).
Websites whose visitors overlap most with directalliance.com. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
phoenix.jobing.com | phoenix.jobing.com | 100% | – | ||
| linkedin.com | 96% | 1.9B | #18 | View details | |
spoke.com | spoke.com | 69% | #71,630 | – |
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Frequently Asked Questions about directalliance.com
directalliance.com was founded in 1997.
Direct Alliance was founded in 1997 as a provider in the customer experience sector. Operations are centered on outsourcing solutions for customer support and engagement. Services include contact center management, technical assistance, and interaction optimization for businesses. Focus is placed on improving service delivery efficiency without specified geographic limitations. The company maintains a domain-based identity at directalliance.com for its activities.
directalliance.com offers CX Managed Services, Contact Center Technology, and Customer Experience Strategy.
directalliance.com has 1 investor. Key investors include TTEC.
Yes. directalliance.com was acquired by TTEC in June 2006.