TTEC

Englewood, United States Founded: 1982 • Age: 44 yrs Acquired By Alcoa Fujikura
Digital consulting and customer engagement solutions are provided globally.
Annual revenue $2.2B Latest available
Total funding - 1 rounds
Employees 52000 Tracked headcount
Investors 1 Known backers
Products 3 Services tracked
Competitors 11 Brand Intelligence

About TTEC

TTEC is a company based in Englewood (United States) founded in 1982 by Kenneth Tuchman was acquired by Alcoa Fujikura in October 1999. The company has 52,000 employees as of December 31, 2024. TTEC has completed 6 acquisitions, including Avtex, Boston Communications Group and First Call Resolution. TTEC offers products and services including Contact Center Operations, CX Managed Services, and Proactive Outreach. TTEC operates in a competitive market with competitors including UST, NTT DATA, Globant, Genpact and Persistent, among others.

  • Headquarter Englewood, United States
  • Employees 52000 as on 31 Dec, 2024
  • Founders Kenneth Tuchman
  • Stage Public
  • Sectors
    Business Services
  • Email
    Locked
  • Phone
    Locked
  • Website
    Locked
  • Social
    Locked
  • Legal Name Ttec Holdings, Inc.
Operational Areas
Business Services → Digital Transformation & IT Services Unlock Sub-Sector Unlock Segment
Business Services → Customer Experience & Marketing Services Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    $2.21 B (USD)
    -10.32
    as on Dec 31, 2024
  • Net Profit
    -$320.96 M (USD)
    -3908.32
    as on Dec 31, 2024
  • EBITDA
    $176.1 M (USD)
    -25.1
    as on Dec 31, 2024
  • Latest Funding Round
    $900 M (USD), Debt – Conventional

    Mar 07, 2019

  • Investors
  • Employee Count
    52000

    as on Dec 31, 2024

  • Investments & Acquisitions
    Avtex

    & 5 more

  • Acquired by
    Alcoa Fujikura

    (Oct 01, 1999)

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IPO & Listings of TTEC

TTEC is a publicly listed company on the NASDAQ with ticker symbol TTEC in USA, operating in the Technology services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.

Exchange: NASDAQ · Ticker: TTEC · Sector: Technology services · USA

Products & Services of TTEC

TTEC offers a comprehensive portfolio of products and services, including Contact Center Operations, CX Managed Services, and Proactive Outreach.

Product name locked
Category locked
Primary

Manages front and back-office systems for efficient customer interactions

Product name locked
Category locked
Locked

Combines AI insights with human expertise for transformational CX

Product name locked
Category locked
Locked

Engages customers proactively to improve relationships and outcomes

People of TTEC

Headcount 10000+
Employee Profiles 289
Board Members and Advisors 6
Employee Profiles
People
Ed Kastelic
Business Professional
People
Laura Butler
Chief People Officer
People
Arun Kamat
Director -solutions Engineering
People
Kenneth R. Wagers III
CFO

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Board Members and Advisors
people
Robert Frerichs
Board Member
people
Marc L. Holtzman
Board Member
people
Gregory A. Conley
Board Member
people
Steven J. Anenen
Board Member

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Funding Insights of TTEC

Investors in TTEC

TTEC has secured backing from 1 investor. Prominent investors backing the company include Alcoa Fujikura.

All
Investor Description Founded Year Domain Location
-
Locked Locked Locked
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Investor details for TTEC

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Investments & Acquisitions by TTEC

TTEC has strategically engaged in corporate development activities, having acquired 6 companies. Notable acquisitions include Avtex, Boston Communications Group and First Call Resolution.

Investments
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Investment portfolio details for TTEC

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  • Transaction dates
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Acquisitions
Company Name Description Domain Location Founded Year Amount
Digital transformation and sales marketing automation services are provided.
Locked Locked 2013 Locked
Healthcare, insurance, and ecommerce solution services are provided.
Locked Locked 2005 Locked
Provider of wireless telecommunication services
Locked Locked 1997 Locked
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Complete acquisition details for TTEC

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  • Domains and locations

Verified entity values are shown only after access is granted.

Financial Statements - TTEC

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Detailed financials for TTEC

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  • Profit trends
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Ttec Comparisons

TTEC Primary company
Description
Digital consulting and customer engagement solutions are pro...
Location
Englewood, United States
Founded Year
1982
Annual Revenue
$2.21 B (USD)
Net Profit
-$320.96 M (USD)
EBITDA
$176.1 M (USD)
Employees
52,000
As of 2024
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Peer comparison for TTEC

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Competitors of TTEC

TTEC operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as UST, NTT DATA, Globant, Genpact and Persistent, among others.

Company Name Domain Founded year HQ Location Description
Locked Locked Locked
High-quality office furniture is provided by UST for various needs.
Locked Locked Locked
Application development, cloud, cybersecurity, and business intelligence services are provided.
Locked Locked Locked
IT and digital transformation services are delivered to various industries.
Locked Locked Locked
Provider of end-to-end business process outsourcing services
Locked Locked Locked
IT consulting, data analytics, and digital transformation services are provided.
Locked Locked Locked
Analytics, cybersecurity, and digital transformation services are provided.
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Detailed competitors of TTEC

Competitor domains, locations, full profiles, and operating metrics require an active premium plan.

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  • Full company profiles
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Latest news on Ttec

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Complete news archive for TTEC

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  • Source and publication date
  • Older coverage
  • Brand-specific news history

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Frequently Asked Questions about TTEC

TTEC was founded in 1982 and raised its 1st funding round 37 years after it was founded.

TTEC is headquartered in Englewood, United States. It is registered at Englewood, New Jersey, United States.

Kenneth Tuchman is the current CEO of TTEC. They have also founded this company.

As of Dec 31, 2024, the latest employee count at TTEC is 52,000.

Annual revenue of TTEC is $2.21B as on Dec 31, 2024.

TTEC was established in 1982 and is headquartered in Englewood, United States. Digital consulting and customer engagement solutions are offered across various industries, with operations focused on technology-driven customer interactions. Services include analytics, automation, and support systems tailored for businesses. The company is led by Kenneth Tuchman as founder, CEO, and chairman, serving clients in multiple geographies.

TTEC's top competitors include Booz Allen Hamilton, Genpact and Persistent.

TTEC offers Contact Center Operations, CX Managed Services, and Proactive Outreach.

Yes, TTEC is publicly traded on NASDAQ under the ticker symbol TTEC.

TTEC has made 6 acquisitions, including Avtex, Boston Communications Group, and First Call Resolution.

TTEC has 1 investor. Key investors include Alcoa Fujikura.

The ticker symbol of TTEC is TTEC on NASDAQ.

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