About TTEC
TTEC is a publicly listed company based in Englewood (United States) founded in 1982 by Kenneth Tuchman, and was acquired by Alcoa Fujikura in October 1999. Digital consulting and customer engagement solutions are provided globally. The company has 52,000 employees. TTEC has completed 6 acquisitions, including Avtex, Boston Communications Group and First Call Resolution. Its chief executive, as recorded, is Kenneth Tuchman. Its website ttec.com draws about 173 thousand monthly visits. TTEC offers products and services including Contact Center Operations, CX Managed Services, and Proactive Outreach. Its focus areas include Customer Experience Services, Diversified, Digital Transformation Services and Horizontal. Its competitors include Genpact, Booz Allen Hamilton and ICF.
Company details
TTEC was established in 1982 and is headquartered in Englewood, United States. Digital consulting and customer engagement solutions are offered across various industries, with operations focused on technology-driven customer interactions. Services include analytics, automation, and support systems tailored for businesses. The company is led by Kenneth Tuchman as founder, CEO, and chairman, serving clients in multiple geographies.
- Headquarters Englewood, United States
- Employees 52,000
- Founders Kenneth Tuchman
- Stage Acquired
- SectorsBusiness Services
- Website category Jobs and Career · Jobs and Employment
- Email••••••••
- Phone•••• ••••
- Website ttec.com
- Social LinkedIn X Facebook
- Acquired by Alcoa Fujikura (Oct 1999)
- Legal Name Ttec Holdings, Inc.
- Annual Revenue$2.14 B (USD)-3.13as on Dec 31, 2025
- Net Profit-$192.47 M (USD)40.04as on Dec 31, 2025
- EBITDA$184.97 M (USD)5.04as on Dec 31, 2025
- Latest Funding Round$900M (USD), Debt – Conventional
Mar 2019
- Investors
- Employee Count52,000
- Investments & AcquisitionsAvtex
& 5 more
- Acquired byAlcoa Fujikura
(Oct 1999)
Associated legal entities of TTEC
TTEC is associated with 2 registered companies on The Company Check. Each company page carries the filings, financials, charges and directors of that entity.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2023) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Ttec Digital Analytics India Llp CIN AAQ-6602 | Active | 26 Sep 2019 | Hyderabad, Telangana | ₹128 Cr | 753 | 2 | View details |
| Ttec India Customer Solutions Private Limited CIN U72200GJ2000PTC037637 | Active | 27 Mar 2000 | Ahmedabad, Gujarat | ₹505 Cr | 3,041 | 6 | View details |
Products & Services of TTEC
TTEC offers a comprehensive portfolio of products and services, including Contact Center Operations, CX Managed Services, and Proactive Outreach.
Manages front and back-office systems for efficient customer interactions
Combines AI insights with human expertise for transformational CX
Engages customers proactively to improve relationships and outcomes
Funding Insights of TTEC
- Total Rounds 1
- Last Round Debt – Conventional — $900M
- First Round $900M
(Mar 2019)
All 1 funding rounds of TTEC with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Mar 2019 | $900M | Debt – Conventional | – | – | – |
1 investors in total: 1 institutional.
Investors in TTEC
TTEC has secured backing from 1 investor. Prominent investors backing the company include Alcoa Fujikura.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
| alcoafujikuraltd.com |
Investor details for TTEC
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Board of directors of TTEC
The boards of the 2 registered companies of TTEC currently have 8 directors; the longest-serving is Amol Kumar Gupta, appointed in 2022. 14 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Amol Kumar Gupta DIN 08351777 | Designated Partner | 29 Dec 2022 | 3 yrs 9 mo | Ttec Digital Analytics India Llp |
| Biju Narayan Pillai DIN 09840950 | Managing Director | 29 Dec 2022 | 3 yrs 9 mo | Ttec India Customer Solutions Private Limited |
| Charles Alan Koskovich DIN 09840645 | Director | 29 Dec 2022 | 3 yrs 9 mo | Ttec India Customer Solutions Private Limited |
| Arnab Kumar Ray DIN 09854977 | Director | 30 Jan 2023 | 3 yrs 8 mo | Ttec India Customer Solutions Private Limited |
| Robert Edwin Dravenstott DIN 10173048 | Designated Partner | 24 May 2023 | 3 yrs 5 mo | Ttec Digital Analytics India Llp |
| Dharmendra Kumar DIN 10570717 | Director | 31 Mar 2024 | 2 yrs 6 mo | Ttec India Customer Solutions Private Limited |
| John Pierre Abou DIN 11049840 | Director | 10 Apr 2025 | 1 yr 6 mo | Ttec India Customer Solutions Private Limited |
| Navneet Singh Pushkar Suryavanshi DIN 11344881 | Additional Director | 22 Oct 2025 | 1 yr | Ttec India Customer Solutions Private Limited |
People of TTEC
295 people are tracked at TTEC (112 in leadership, 6 in board & advisors, 177 in team); the tracked headcount is 52,000.
| Name | Role | Group |
|---|---|---|
Kenneth Tuchman | Founder & CEO & Chairman | Leadership |
Laura Butler | Chief People Officer | Leadership |
Arun Kamat | Director -solutions Engineering | Leadership |
Kenneth R. Wagers III | CFO | Leadership |
Jasmine Walia | Senior Vice President And Portfolio Leader Of Technology, Communications And Media | Leadership |
Holden Olsen | Vp, Global Sales Delivery And Client Success Partner | Leadership |
Sanjay Sahni | Executive Director, People & Culture | Leadership |
Cameron Farrar | Director Of Process Improvement | Leadership |
Mason Jones | Vice President Of Business Development | Leadership |
Jimetha Shoemo | Director Talent Acquisition | Leadership |
Tamsyn Romina Endres | Director Of Learning And Development | Leadership |
Judi Hand | Chief Revenue Officer | Leadership |
Marcos D Rios | Global Director, Sales & Service Enablement | Leadership |
John Everson | Chief Security Officer | Leadership |
Ishila Bhattacharya | Chief Counsel- EMEA & India | Leadership |
Jael Lena | GTM Executive Director | Leadership |
Jay Parikh | Senior Vice President Workforce & Quality | Leadership |
Traci Vosburg-Zarazua | Executive Director IT Technology Strategy Agent Solutions | Leadership |
Matus Valo | Vice President, Travel & Hospitality Vertical | Leadership |
Elizabeth Tropea | Vice President Operations | Leadership |
275 more people are available in the full profile.
Complete people profiles for TTEC
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IPO & Listings of TTEC
TTEC is a publicly listed company on the NASDAQ with ticker symbol TTEC in USA, operating in the Technology services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.
- IPO date31 Jul 1996
- Listed onNASDAQ: TTEC
- Listed entityTTEC Holdings, Inc.
- Exchange sectorTechnology services
- ISINUS89854H1023
- Share price$1.64 (-1.8% on the day) · 2026-10-13
- Market capitalisation$80.8M
- EPS (diluted, trailing year)$-4.30
- Volume (last session)468,982
Financials of TTEC
Figures of Ttec Digital Analytics India Llp, the primary company behind TTEC, for FY 2023. Revenue was ₹128 Cr (+54% year on year). Net profit was ₹14.88 Cr (12% margin). EBITDA was ₹17.81 Cr (14% margin). Revenue has grown at a compounded annual rate of +231% over three years.
- ₹128 CrRevenue · FY 2023 · +54% YoY
- ₹14.88 CrNet profit · 12% margin
- ₹17.81 CrEBITDA · 14% margin
- 753Employees (provident fund records)
- +231%Revenue CAGR, 3 years
| Year | Revenue | Net income | EBITDA |
|---|---|---|---|
| 2025 | $2.14B | -$192.5M | $185.0M |
| 2024 | $2.21B | -$321.0M | $176.1M |
| 2023 | $2.46B | $8.4M | $235.1M |
| 2022 | $2.45B | $103.2M | $302.7M |
| 2021 | $2.27B | $141.0M | $324.0M |
Balance sheet, profit and loss, cash flow and ratios of Ttec Digital Analytics India Llp are on its company page.
Detailed financial statements for TTEC
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Investments & Acquisitions by TTEC
TTEC has strategically engaged in corporate development activities, having acquired 6 companies. Notable acquisitions include Avtex, Boston Communications Group and First Call Resolution.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Integrated customer experience solution provider | avtex.com | Minneapolis, United States | 1972 | Mar 2021 | •••• | |
Digital transformation and sales marketing automation services are provided. | serendebyte.com | Austin, United States | 2013 | Feb 2020 | •••• | |
Healthcare, insurance, and ecommerce solution services are provided. | gofcr.com | Roseburg, United States | 2005 | Oct 2019 | •••• | |
Low-voltage electrical work and security solutions are provided professionally. | peppersandrogersgroup.com | Dubai, United Arab Emirates | 1993 | Dec 2010 | •••• | |
Customer experience services are delivered to enhance client interactions. | directalliance.com | 1997 | Jun 2006 | •••• | ||
Provider of wireless telecommunication services | bcgi.net | Bedford, United States | 1997 | Nov 2000 | •••• |
Complete acquisition details for TTEC
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Timeline of TTEC
10 dated milestones of TTEC across 39 years, from founding to its latest funding, stage changes and deals.
- Founded TTEC is founded.
- IPO Lists on the stock exchange (IPO).
- Exit Acquired by Alcoa Fujikura.
- Acquisition Acquires Boston Communications Group.
- Acquisition Acquires directalliance.com.
- Acquisition Acquires Peppers & Rogers Group.
- Funding First funding round of $900.0M.
- Acquisition Acquires First Call Resolution.
- Acquisition Acquires Serendebyte.
- Acquisition Acquires Avtex.
Competitors of TTEC
TTEC has 3 listed competitors in our database. They include Genpact, Booz Allen Hamilton and ICF.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| genpact.com | 1997 | New York, United States | 129,140 | Provider of end-to-end business process outsourcing services | ||
| boozallen.com | 1914 | Mclean, United States | 34,200 | Analytics, cybersecurity, and digital transformation services are provided. | ||
| icf.com | 1969 | United States | 9,000 | IT suite and market research services are provided worldwide. |
Detailed competitors of TTEC
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Web traffic of TTEC
The website of TTEC (ttec.com) receives about 172.7K visits a month and ranks #230,746 among all websites worldwide, #3,302 in Jobs and Employment.
- Monthly visits172.7K
- Unique visitors58.4K
per month
- Global rank#230,746
among all websites
- Category rank#3,302
Jobs and Career · Jobs and Employment
- Bounce rate39%
- Pages per visit3.0
- Average visit2 min 44 sec
- DevicesDesktop 47% · Mobile 53%
Websites whose visitors overlap most with TTEC. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
ttecjobs.com | ttecjobs.com | 100% | #136,430 | – | |
| indeed.com | 68% | 416.4M | #70 | View details | |
ttectalent.com | ttectalent.com | 60% | #7,306,263 | – | |
foundit.com.ph | foundit.com.ph | 60% | #236,496 | – | |
| csgi.com | 60% | 106.5K | #308,477 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 13 similar websites and full traffic analytics for TTEC
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Top companies in Digital Transformation & Automation Services
3 companies that operate in the same segment as TTEC (Digital Transformation & Automation Services) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Analytics and digital solutions for healthcare and banking are provided. | 1999 | New York, New York, United States | USD 10 M | USD 2.09 B | 59,500 | |
Provider of data analytics, cloud modernization, management strategy, and digital transformation services | 1998 | Aliso Viejo, California, United States | USD 250 M | USD 59.61 M | 1,905 | |
Artificial intelligence and analytics solutions are provided for enterprise transformation. | 2000 | New York, New York, United States | USD 685 M | USD 270.83 M | 5,217 |
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Related news about Ttec
Complete news archive for TTEC
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Frequently Asked Questions about TTEC
TTEC was founded in 1982 and raised its 1st funding round 37 years after it was founded.
TTEC is headquartered in Englewood, United States. It is registered at Englewood, New Jersey, United States.
Kenneth Tuchman is the CEO of TTEC, as recorded in our data. They have also founded this company.
TTEC has 52,000 employees.
Annual revenue of TTEC is $2.14B as on Dec 31, 2025.
TTEC was established in 1982 and is headquartered in Englewood, United States. Digital consulting and customer engagement solutions are offered across various industries, with operations focused on technology-driven customer interactions. Services include analytics, automation, and support systems tailored for businesses. The company is led by Kenneth Tuchman as founder, CEO, and chairman, serving clients in multiple geographies.
TTEC's top competitors include Booz Allen Hamilton, Genpact and ICF.
TTEC offers Contact Center Operations, CX Managed Services, and Proactive Outreach.
Yes, TTEC is publicly traded on NASDAQ under the ticker symbol TTEC.
TTEC has made 6 acquisitions, including Avtex, Boston Communications Group, and First Call Resolution.
TTEC has 1 investor. Key investors include Alcoa Fujikura.
TTEC is associated with 2 legal entities: Ttec Digital Analytics India Llp, Ttec India Customer Solutions Private Limited.