About Avtex
Avtex is a company based in Minneapolis (United States) founded in 1972 was acquired by TTEC in March 2021.. Avtex has completed 9 acquisitions, including Adapt Telephony Services, Aria Solutions and Integrated Access Solutions. Avtex offers products and services including Artificial Intelligence Services, Contact Center Technology, Customer Relationship Management, and Data and Analytics. Avtex operates in a competitive market with competitors including Dialpad, Genesys, Freshworks, Twilio and Vonage, among others.
- Headquarter Minneapolis, United States
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Avtex Solutions, Llc
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
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Investors
TTEC
& 2 more
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Employee Count
Employee Count
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Investments & Acquisitions
Adapt Telephony Services
& 8 more
- Acquired by
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Products & Services of Avtex
Avtex offers a comprehensive portfolio of products and services, including Artificial Intelligence Services, Contact Center Technology, Customer Relationship Management, and Data and Analytics. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Enhances cognitive insights for customer engagement and experiences
Improves operations with cloud-based strategies for better CX
Manages touchpoints to maximize customer lifecycle interactions
Provides real-time data visualization for actionable business intelligence
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Funding Insights of Avtex
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Avtex
Avtex has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include TTEC, LaSalle Capital and Norwest Equity Partners. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Founded Year | Domain | Location | |
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PE firm investing in the US
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Founded Year | Domain | Location | |
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Digital consulting and customer engagement solutions are provided globally.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Avtex
Avtex has strategically engaged in corporate development activities, having acquired 9 companies. Notable acquisitions include Adapt Telephony Services, Aria Solutions and Integrated Access Solutions. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Provider of IT consulting services
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2010 | ||||
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Customer experience services are provided to enhance client interactions.
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2001 | ||||
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Customer experience services are provided to enhance client interactions.
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2000 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Avtex
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Avtex Comparisons
Competitors of Avtex
Avtex operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Freshworks, Twilio and Vonage, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel customer experience and contact center solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel communication and customer engagement platform is utilized.
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| domain | founded_year | HQ Location |
Provider of contact center business communication solutions
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| domain | founded_year | HQ Location |
Cloud-based customer service platform is offered for business engagement.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Avtex
Frequently Asked Questions about Avtex
When was Avtex founded?
Avtex was founded in 1972.
Where is Avtex located?
Avtex is headquartered in Minneapolis, United States. It is registered at Minneapolis, Minnesota, United States.
What does Avtex do?
Avtex, part of LaSalle capital group, is a system integrator for customer experience technologies, with solutions ranging from contact centers, portals, IVR, CRM, content management and unified communication center. It offers consulting, design and implementation solutions for cloud services, mobile connectivity, customer experience, infrastructure, managed services and business intelligence. The contact center vertical provides productivity improvement and workforce optimization solutions like speech analytics, predictive dialer, behavior analytics, predictive routing and quality assurance solutions. It is a platinum interactive intelligence reseller and a Microsoft Gold Partner.
Who are the top competitors of Avtex?
Avtex's top competitors include Twilio, Genesys and Freshworks.
What products or services does Avtex offer?
Avtex offers Artificial Intelligence Services, Contact Center Technology, Customer Relationship Management, and Data and Analytics.
How many acquisitions has Avtex made?
Avtex has made 9 acquisitions, including Adapt Telephony Services, Aria Solutions, and Integrated Access Solutions.
Who are Avtex's investors?
Avtex has 3 investors. Key investors include TTEC, LaSalle Capital, and Norwest Equity Partners.
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