About Avtex
Avtex is a company based in Minneapolis (United States) founded in 1972 was acquired by TTEC in March 2021. Avtex has completed 9 acquisitions, including Adapt Telephony Services, Aria Solutions and Integrated Access Solutions. Avtex offers products and services including Artificial Intelligence Services, Contact Center Technology, Customer Relationship Management, and Data and Analytics. Avtex operates in a competitive market with competitors including Dialpad, Genesys, Freshworks, Twilio and Vonage, among others.
- Headquarter Minneapolis, United States
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Avtex Solutions, Llc
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
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Investors
TTEC
& 2 more
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Employee Count
Not available
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Investments & Acquisitions
Adapt Telephony Services
& 8 more
- Acquired by
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Products & Services of Avtex
Avtex offers a comprehensive portfolio of products and services, including Artificial Intelligence Services, Contact Center Technology, Customer Relationship Management, and Data and Analytics.
Enhances cognitive insights for customer engagement and experiences
Improves operations with cloud-based strategies for better CX
Manages touchpoints to maximize customer lifecycle interactions
Provides real-time data visualization for actionable business intelligence
People of Avtex
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Funding Insights of Avtex
Detailed funding history for Avtex
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Investors in Avtex
Avtex has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include TTEC, LaSalle Capital and Norwest Equity Partners.
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PE firm investing in the US
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Digital consulting and customer engagement solutions are provided globally.
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Investor details for Avtex
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Investments & Acquisitions by Avtex
Avtex has strategically engaged in corporate development activities, having acquired 9 companies. Notable acquisitions include Adapt Telephony Services, Aria Solutions and Integrated Access Solutions.
Investment portfolio details for Avtex
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| Company Name | Description | Domain | Location | Founded Year | Amount |
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Provider of IT consulting services
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Customer experience services are provided to enhance client interactions.
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Customer experience services are provided to enhance client interactions.
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Locked | Locked | 2000 | Locked |
Complete acquisition details for Avtex
Transaction dates, acquired stakes, disclosed values, domains, and locations require an active premium plan.
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Financial Statements - Avtex
Detailed financials for Avtex
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Avtex Comparisons
Peer comparison for Avtex
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Competitors of Avtex
Avtex operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Freshworks, Twilio and Vonage, among others.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Provider of contact center business communication solutions
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Cloud-based customer service platform is offered for business engagement.
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Detailed competitors of Avtex
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Latest news on Avtex
Complete news archive for Avtex
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Frequently Asked Questions about Avtex
Avtex was founded in 1972.
Avtex is headquartered in Minneapolis, United States. It is registered at Minneapolis, Minnesota, United States.
Avtex, part of LaSalle capital group, is a system integrator for customer experience technologies, with solutions ranging from contact centers, portals, IVR, CRM, content management and unified communication center. It offers consulting, design and implementation solutions for cloud services, mobile connectivity, customer experience, infrastructure, managed services and business intelligence. The contact center vertical provides productivity improvement and workforce optimization solutions like speech analytics, predictive dialer, behavior analytics, predictive routing and quality assurance solutions. It is a platinum interactive intelligence reseller and a Microsoft Gold Partner.
Avtex's top competitors include Twilio, Genesys and Freshworks.
Avtex offers Artificial Intelligence Services, Contact Center Technology, Customer Relationship Management, and Data and Analytics.
Avtex has made 9 acquisitions, including Adapt Telephony Services, Aria Solutions, and Integrated Access Solutions.
Avtex has 3 investors. Key investors include TTEC, LaSalle Capital, and Norwest Equity Partners.