About Serendebyte
Serendebyte is a company based in Austin (United States) founded in 2013 was acquired by TTEC in February 2020.. The company has 28 employees as of April 10, 2024. Serendebyte offers products and services including AI Services, Contact Center Technology, Customer Relationship Management, and CX Strategy and Design. Serendebyte operates in a competitive market with competitors including UST, NTT DATA, Globant, Genpact and Persistent, among others.
- Headquarter Austin, United States
- Employees 28 as on 10 Apr, 2024
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Sectors
Business Services
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Email
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Phone
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Website
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Social
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- Legal Name Serendebyte Technology Solutions Private Limited
- Date of Incorporation 06 Nov, 2013
- Jurisdiction Sholinganallur, Tamil Nadu, India
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Products & Services of Serendebyte
Serendebyte offers a comprehensive portfolio of products and services, including AI Services, Contact Center Technology, Customer Relationship Management, and CX Strategy and Design. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Provides cognitive insights for customer engagement and experiences
Offers on-premises and cloud strategies for enhanced customer interactions
Manages touchpoints to maximize customer lifecycle value
Delivers tailored plans for scalable business value in CX
Funding Insights of Serendebyte
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Serendebyte
Serendebyte has secured backing from 1 investor. Prominent investors backing the company include TTEC. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Digital consulting and customer engagement solutions are provided globally.
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Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Investments & Acquisitions by Serendebyte
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Serendebyte
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Serendebyte Comparisons
Competitors of Serendebyte
Serendebyte operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as UST, NTT DATA, Globant, Genpact and Persistent, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
High-quality office furniture is provided by UST for various needs.
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Application development, cloud, cybersecurity, and business intelligence services are provided.
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IT and digital transformation services are delivered to various industries.
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Provider of end-to-end business process outsourcing services
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IT consulting, data analytics, and digital transformation services are provided.
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Analytics, cybersecurity, and digital transformation services are provided.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Serendebyte
When was Serendebyte founded?
Serendebyte was founded in 2013.
Where is Serendebyte located?
Serendebyte is headquartered in Austin, United States. It is registered at Austin, Texas, United States.
How many employees does Serendebyte have?
As of Apr 10, 2024, the latest employee count at Serendebyte is 28.
What is the annual revenue of Serendebyte?
Annual revenue of Serendebyte is $1.53M as on Mar 31, 2022.
What does Serendebyte do?
Serendebyte was founded in 2013 and is headquartered in Austin, United States. Services in digital transformation are offered, with emphasis on automating sales processes and marketing functions. Operations center on supporting businesses in adopting technology solutions for efficiency. The company functions within the information technology and business services sector, delivering targeted consulting and implementation support across various industries.
Who are the top competitors of Serendebyte?
Serendebyte's top competitors include Booz Allen Hamilton, Genpact and Persistent.
What products or services does Serendebyte offer?
Serendebyte offers AI Services, Contact Center Technology, Customer Relationship Management, and CX Strategy and Design.
Who are Serendebyte's investors?
Serendebyte has 1 investor. Key investors include TTEC.