About EzeeDESK
EzeeDESK is a company based in India founded in 2023. It operates as a B2B, and SaaS. EzeeDESK offers products and services including EzeeDESK, Ticketing System, and Omni Channels. EzeeDESK operates in a competitive market with competitors including Sentisum, Simple Tickets, GuruSup, DutyBridge and Tickday, among others.
- Headquarter India
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Technobase It Solutions Pvt. Ltd.
- Jurisdiction Nagpur, Maharashtra, India
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Annual Revenue
$277.07 K (USD)55.94as on Mar 31, 2022
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Net Profit
$22.68 K (USD)3.85as on Mar 31, 2022
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EBITDA
$32.06 K (USD)8.74as on Mar 31, 2022
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Latest Funding Round
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Investors
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Employee Count
Employee Count
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Products & Services of EzeeDESK
EzeeDESK offers a comprehensive portfolio of products and services, including EzeeDESK, Ticketing System, and Omni Channels. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Platform for managing customer support tickets and inquiries efficiently.
System to handle and prioritize customer support tickets effectively.
Features for managing inquiries across emails, chat, and social media.
Funding Insights of EzeeDESK
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by EzeeDESK
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - EzeeDESK
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Ezeedesk Comparisons
Competitors of EzeeDESK
EzeeDESK operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Sentisum, Simple Tickets, GuruSup, DutyBridge and Tickday, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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Customer reviews and feedback are analyzed via cloud-based software.
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| domain | founded_year | HQ Location |
Straightforward ticketing system for helpdesk and project management in small businesses.
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| domain | founded_year | HQ Location |
Automates customer queries using AI across channels for efficient support.
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| domain | founded_year | HQ Location |
Conversational ticketing app for Slack-based internal support and request tracking.
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| domain | founded_year | HQ Location |
Automates ticket management and customer queries for support teams.
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| domain | founded_year | HQ Location |
Delivers tools for monitoring and managing customer service tickets.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about EzeeDESK
When was EzeeDESK founded?
EzeeDESK was founded in 2023.
Where is EzeeDESK located?
EzeeDESK is headquartered in India.
What is the annual revenue of EzeeDESK?
Annual revenue of EzeeDESK is $277.07K as on Mar 31, 2022.
What does EzeeDESK do?
EzeeDESK is a help desk software that streamlines customer support through omni-channel integration, including email, chat, and social media. It automates tasks like ticket routing and SLA management, enhances agent productivity with tools for collaboration and analytics, and includes features like knowledge bases and self-service portals. Based in Nagpur, India, it serves businesses by improving efficiency and customer satisfaction through customizable workflows and integrations.
Who are the top competitors of EzeeDESK?
EzeeDESK's top competitors include Sentisum, Simple Tickets and GuruSup.
What products or services does EzeeDESK offer?
EzeeDESK offers EzeeDESK, Ticketing System, and Omni Channels.